Technical Account Manager

Role overview Veeam Software is looking for a Technical Account Manager based in Vienna, Austria. This role focuses on supporting key clients and making sure they get the most from Veeam’s solutions. The Technical Account Manager acts as the main technical contact for assigned customers. What you will do Serve as the primary technical point of contact for ma…

Our client, based in Vienna, is a private company specializing in comprehensive building management solutions. They offer services that range from technical maintenance to infrastructural and digital services, as well as energy and sustainability solutions. With approximately 426 employees, our client is one of the established facility management providers in Austria.Your ResponsibilitiesManagement, maintenance, and servicing of building technical systems.Troubleshooting and addressing technical issues—both preventative and on-demand.Documentation of all maintenance activities and incidents—either digitally or in hard copy.Collaboration with team members and internal contacts (e.g., FM management, external service providers).Participation in on-call duty according to the duty schedule.

Join Us at SentryIn an era where poor software plagues us all, Sentry is committed to transforming the developer experience. Our mission is to empower developers to create high-quality software more efficiently, enabling a better interaction with technology.With over $217 million in funding and a robust community of more than 100,000 organizations, including industry giants like Disney, Microsoft, and Atlassian, we are at the forefront of performance and error monitoring solutions. Our tools help teams minimize time spent on bug fixes and focus on innovative product development.Embracing a hybrid work culture, Sentry's global teams gather in the office on Mondays, Tuesdays, and Thursdays to foster collaboration and connection. If you're passionate about creating tools that enhance the digital landscape, we invite you to join us in building the future of software monitoring.About the Role:As we expand our Technical Customer Success team, we are looking for a Technical Customer Success Manager (TCSM) to elevate our customer engagement and drive the adoption of the Sentry Platform globally. You will be an expert on Sentry products, guiding customers through successful onboarding, maximizing their platform value, and identifying growth opportunities through various use cases and product offerings.Your contributions will be pivotal in helping customers achieve tangible results with Sentry. In this cross-functional role, you will work closely with Account Executives, Sales Engineers, and Engineering teams to align with customers' technical and business objectives.This position calls for a strong technical background and a comprehensive understanding of the Software Development Life Cycle (SDLC) and associated technologies. If you're a technologist with experience in customer-facing roles supporting technical products and are excited about joining a dynamic team that delivers substantial value through a standout product, we want to hear from you.Your Responsibilities:Become an authority on Sentry products and assist customers in understanding their needs and reaching their objectives with the Sentry Platform.Enhance customer success and satisfaction through effective onboarding, ongoing adoption, value realization, and retention strategies.Engage with key customer stakeholders to establish and fulfill business and technical goals collaboratively.Serve as a trusted advisor to assigned customers by promoting best practices and ensuring their success with Sentry.

Join ServiceNow as a Mission Account Manager focused on the US Air Force. In this pivotal role, you will leverage your expertise to build and maintain strategic relationships, ensuring optimal service delivery and customer satisfaction. You will collaborate closely with diverse teams to achieve mission objectives and drive innovation in cloud-based solutions.

Key Responsibilities:Negotiate all aspects of renewal contracts, employing strategic negotiation techniques to achieve mutually beneficial outcomes that enhance contract value and foster strong customer relationships.Identify customer needs and adeptly manage accounts to facilitate successful renewal closures.Maintain comprehensive knowledge of ServiceNow's licensing models to assist both sales teams and customers during licensing discussions.Track customer health metrics to pinpoint potential risks and formulate effective risk mitigation strategies while collaborating with partner teams.Communicate regularly with management regarding renewal status and escalate issues as necessary.Engage customers in proactive discussions about renewal readiness, timing, and overall needs.Maintain ongoing connections with customers on multi-year contracts to ensure sustained engagement and realization of customer value.Present renewal proposals and options to customers, alerting them to impending contract expirations.Collaborate with Legal, Deals Desk, and Sales Operations to resolve complex issues related to contract approval and finalization.Partner with the Customer Success organization to review customer value achievements, driving product adoption and maximizing usage.

OverviewJoin our dedicated team at Esri as we seek an enthusiastic and experienced professional in public safety and law enforcement. Your expertise in geospatial technology will play a pivotal role in enhancing the capabilities of national government accounts. We are in search of a customer-focused, collaborative individual who excels at crafting and executing innovative strategies to address the challenges faced by organizations in this sector. In this position, you will partner with our existing and prospective clients to leverage Esri technology effectively, identify growth opportunities, and contribute to the success of their missions.At Esri, we prioritize our customers' success in a supportive environment that fosters creativity, collaboration, and passion. This is your chance to make a significant impact!

Join Norgine, a leading European specialty pharmaceutical company, as a Key Account Manager for Western Austria. In this pivotal role, you will be responsible for fostering strong relationships with key healthcare stakeholders, driving the strategic vision of our products, and ensuring their successful implementation in the market. Your expertise will be crucial in identifying new business opportunities and expanding our market presence, while collaborating closely with cross-functional teams to deliver value to our customers.

About UsTetraScience is at the forefront of the Scientific Data and AI revolution, pioneering the creation and industrialization of AI-native scientific datasets. Our innovative lab data management solutions are designed to transform scientific use cases into tangible AI-enabled outcomes.As a leader in this burgeoning market, TetraScience has garnered unrivaled attention from the world’s leading compute, cloud, data, and AI infrastructure companies. Our partnerships with these industry giants reinforce our status as the go-to standard for scientific data management solutions.As part of your application process, we invite you to explore the Tetra Way letter penned by our co-founder and CEO, Patrick Grady. This document is essential for understanding our core values and the ethos that drives our team. We encourage you to reflect on its insights to determine if TetraScience aligns with your personal and professional beliefs.Embracing the principles outlined in this letter is vital for anyone joining our team, as we expect every team member to embody these ideals daily.Your RoleWe are in search of an exceptional Senior Technical Project Manager to spearhead a prominent account in Vienna, Austria. In this pivotal role, you will instill a sense of urgency and focus within both TetraScience and our customer partner, driving a groundbreaking program aimed at productizing scientific data and use cases.As a customer-centric leader, you possess the foresight to anticipate challenges, adeptly navigate organizational complexities, and ensure that delivery timelines are consistently met. You thrive in dynamic environments, excelling at aligning strategic priorities with operational execution.With a strong sense of extreme ownership, you take full responsibility for project outcomes, swiftly removing obstacles and escalating risks to maintain momentum. Your proven track record includes delivering intricate, multi-stakeholder projects on time and with quantifiable results.This role is not defined by a traditional playbook. We are actively engaged in category creation and industry advocacy, where success relies on unwavering discipline, resilience, and determination. If you are passionate about redefining the life sciences landscape through innovation and collaboration, we invite you to lead this mission-critical initiative with us.

Join us at fonio.ai, where we are revolutionizing customer interactions with our AI-driven phone assistant that sounds just like a human. Our solution is trusted by over 3,500 companies for customer service, appointment scheduling, and more since our launch just over a year ago.We are currently expanding our Account Management team and are looking for a dedicated Account Manager to enhance our customer relationships.Curious to hear how our AI sounds? Test it out at: +43720080531Your RoleYou will actively manage our existing customer accounts and serve as their primary contact throughout the entire Customer Lifecycle. Your primary focus will be on maximizing the value of our phone AI assistant, expanding use cases, and identifying new opportunities.You will conduct regular review, discovery, and upsell meetings with existing clients, analyze their usage patterns, and demonstrate how our AI can automate further processes and deliver measurable impact.You will be responsible for driving expansion revenue within your portfolio—ranging from upgrades and add-ons to contract renewals—while working towards clear monthly and quarterly targets.In addition to commercial objectives, you will play a significant role in Customer Success: ensuring customers are onboarded successfully, utilizing the product effectively, and remaining satisfied in the long term. You will systematically relay market feedback back to the team.Collaboration will be key as you work closely with Customer Success, Product, and Marketing to ensure smooth transitions, reliable forecasts, and well-maintained pipelines in our CRM system.What We OfferAccount Ownership: You will take responsibility for your own portfolio of existing customers with a clear focus on upselling and retention.Expansion Sales: Identify and implement growth potentials within existing accounts.Customer Success Focus: Regular touchpoints, QBRs, and proactive management to maximize customer success.Pipeline & Forecast: Structured account planning, meticulous CRM maintenance, and dependable revenue forecasts.Team Collaboration: Work closely with Customer Success, Product, and Marketing to achieve common goals.

wppmedia seeks a Junior Account Manager to support client projects and help maintain strong partnerships. This position is based in Vienna, Austria. Key responsibilities Assist with the development and execution of marketing strategies for clients Support ongoing client relationship management Coordinate with multiple departments to ensure smooth delivery of services Location The Junior Account Manager role is located in Vienna, Austria.

Role Overview Esri is seeking an Account Manager to join the state and local government team based in Vienna, Virginia. This role focuses on supporting public sector organizations across the Southeast region. The position centers on helping government clients address their challenges by applying Esri’s geospatial technology. What You Will Do Work closely with new and existing government customers to help them get the most value from Esri’s solutions. Identify new opportunities for growth and expansion within assigned accounts. Collaborate with a skilled team to develop and implement strategies that support each client’s mission. Offer insights and recommendations to help clients achieve their goals using Esri technology. About Esri’s Team The state and local government account team at Esri values creativity, collaboration, and a commitment to public service. Team members work together to support clients and help them succeed. Esri provides an environment where employees are encouraged to share ideas and deliver meaningful results for the communities they serve.

About the RoleJoin fiskaly as a Technical Customer Success Manager & Pre-Sales Specialist, where you'll be the key technical consultant and advocate for our clients. You will navigate them through the entire process, from initial technical discovery and onboarding, to managing complex audits and self-certifications.Your role combines a customer-focused mindset with technical expertise, allowing you to dive into APIs and convert intricate requirements into actionable solutions. In a highly regulated landscape, you will effectively manage various customer needs under time constraints, bridging the gap between Sales and Engineering, while utilizing AI tools to enhance our support workflows and documentation.

Join PlanRadar as an Account Manager specializing in the construction industry, where you will play a key role in driving our growth in Hungary. In this full-time position, you will leverage your expertise to manage client relationships, ensuring their success and satisfaction with our innovative solutions.

Role overview The Account Manager at Delivery Hero SE in Vienna works closely with clients to build and maintain strong relationships. The position centers on supporting customer satisfaction and contributing to the growth of business partnerships. Collaboration is a key part of this role. The Account Manager partners with teams across the company to develop solutions tailored to client needs. This approach ensures that both client goals and company objectives are met. What you will do Build and maintain long-term relationships with clients Support customer satisfaction through attentive service Help grow business partnerships by identifying opportunities Work with internal teams to create solutions that address client requirements Location This position is based in Vienna.

Overview Join Esri’s dynamic Architecture, Engineering, and Construction (AEC) team, where your expertise and passion for the AEC industry will be valued. We are seeking a customer-focused, collaborative Senior Account Manager who excels at identifying and implementing strategies to address the unique challenges faced by organizations in this sector. You'll work closely with both new and existing AEC clients to enhance their use of Esri technology, identify growth opportunities, and provide expert guidance that aligns with their goals. At Esri, we prioritize our customers' success and foster a culture that encourages creativity, collaboration, and dedication. This is your chance to thrive in an environment that supports your best work.

Join Esri as a Technical Consultant - Defense, where you will leverage your technical expertise to support our defense clients in implementing GIS solutions. You'll work closely with clients to understand their specific needs and provide tailored solutions that enhance operational efficiency and decision-making.

We empower businesses to tackle various challenges in accounting and controlling by providing contract personnel for urgent staffing needs and larger financial projects, focusing on process optimization through automation and digitization.Are you interested and motivated to understand accounting as a vital tool comprehensively and have you gained initial experience in this area?What Awaits You: Implementation of consulting projects in the finance sector (e.g., digitization and automation of processes, development of reporting dashboards, process optimization during financial statement preparation)Consulting on various ERP systems with a focus on SAP and ongoing knowledge enhancementDesign and support of SAP implementation projectsOperational support for our clients during capacity bottlenecks in accounting and controlling on-sitePreparation of monthly, quarterly, and annual financial statements

zooplusse is looking for an Accounts Payable Accountant for a 1-year contract in Vienna. This position centers on keeping financial operations running smoothly by managing invoices, handling payments, and maintaining organized records. What you will do Review and manage incoming invoices, checking for accuracy Process payments according to schedule Keep financial records current and well-organized Assist with timely and accurate financial reporting Location This role is based in Vienna.

Join our dynamic team at USM2 as a Technical Writer. We are looking for skilled individuals who can create clear, concise, and engaging documentation. This role is essential in conveying complex information in a user-friendly manner. If you are a detail-oriented professional with a passion for writing and an understanding of technical concepts, we want to hear from you!

Join Our Team as a Junior Accountant – Bookkeeper!Are you a motivated and detail-oriented individual looking to kickstart your career in accounting? Seekda Hospitality Solutions, part of Aspire Software, is on the lookout for a passionate Junior Accountant – Bookkeeper to become an integral part of our Vienna team.In this role, you will play a crucial part in our daily accounting operations, focusing on precise recording of financial transactions including sales and purchases, intercompany billing, and bank reconciliations. Your contributions will help establish a solid financial foundation that supports our decision-making processes.About Aspire Software: We are committed to continuous improvement and growth. As a vertical acquisition software company under Valsoft Corp, Aspire Software manages a diverse portfolio of companies, delivering essential solutions across multiple sectors. Established in Canada in 2015, Valsoft has expanded to over 140 companies globally, championing well-established businesses and nurturing an entrepreneurial spirit. Our philosophy centers on creating long-term partnerships that foster value creation.Our motto is “Be Humble, Stay Hungry!”The selected candidate can work in a hybrid model, as long as they are within commutable distance to our Vienna office.Your Daily Responsibilities Will Include:Transaction Posting: Accurately record daily financial transactions in compliance with our company policies.Accounts Receivable and Payable Management: Communicate professionally with customers and vendors in German, and follow up on outstanding payments.Payments and Reconciliation: Prepare bank payments for review, handle open invoices, and conduct bank reconciliations, ensuring records align with bank statements while resolving discrepancies efficiently.Supplier/Customer Reconciliation: Conduct thorough reconciliations to maintain accurate financial records.