Junior Customer Service Specialist for B2B

Twisto, a fintech company in Warsaw, develops products for business clients and is hiring a Junior Customer Service Specialist for B2B support. This role is based in Warsaw with a hybrid work option, at least one day per week in the office at Żelazna 59a. What you will do Communicate with B2B clients primarily via email and chat. Respond to questions, handle…

Join Auto1 Group as a Junior Customer Support Specialist and become an integral part of our dedicated team! In this role, you will assist our customers with inquiries and provide exceptional support to ensure a seamless experience. Your friendly demeanor and commitment to helping others will shine as you interact with clients and resolve their issues promptly.

We are looking for a dynamic and detail-oriented Junior Operations Specialist to join our Customer Support team. This role is perfect for someone who is passionate about providing outstanding customer service and has a strong command of the Chinese language. You will be responsible for assisting customers with inquiries, resolving issues, and ensuring a seamless experience for our clients. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!

Telemedi is a pioneering company in the healthcare sector, employing software developers, physicians, and experts from various fields to create innovative solutions that enhance patient care. Our mission is to leverage technology to ensure convenient and immediate access to medical services for everyone.As a Junior Customer Service Team Leader, you will oversee the operations of our call center, ensuring the delivery of exceptional customer service.We are looking for a candidate who:exhibits outstanding organizational skills,is communicative and empathetic,has experience working in a call center environment, which is a plus.Your responsibilities will include:analyzing calls made by call center agents to continually enhance customer service quality (70% of your time);conducting daily selection and recruitment of call center staff (20% of your time);reporting on performance outcomes (10% of your time).

Join Telemedi as a Junior Team Leader and be part of a revolutionary journey in the telemedicine and insurance sectors. At Telemedi, we harness the power of technology to enhance patient care, ensuring that everyone has easy and instant access to medical services.In your role as a Junior Team Leader in the Customer Service department, you'll collaborate with a dynamic team to drive innovation in healthcare solutions.Your responsibilities will include:Conducting swift and effective recruitment processes.Listening to customer interactions to ensure quality standards are met.Overseeing the performance of customer service agents.Reporting findings and insights to other departments.Note that the first three responsibilities will constitute 80% of your work time.

Are you passionate about providing exceptional customer support? Join our dynamic team at jobsforhumanity as a Junior Operations Specialist, where you will leverage your German language skills to assist our valued customers. In this role, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless experience for all users.As a member of our team, you will have the opportunity to grow and develop your skills in a supportive and collaborative environment. Your contributions will help us enhance our customer service operations and foster positive relationships with our clients.

Company OverviewMyDr, a part of the Docplanner group, which includes brands like ZnanyLekarz, is a team of technology enthusiasts dedicated to developing and enhancing advanced software for managing Electronic Medical Documentation (EMD) and comprehensive clinic management.Since 2017, we have successfully established ourselves as a leader in cloud-based EMD solutions within the medical software market in Poland. Our product is utilized daily by nearly 50,000 users who ensure the safety of medical practices across the country.We are currently looking for a dedicated individual to join our Customer Care team in Warsaw.Your ResponsibilitiesProvide multi-channel support to our users in their daily operations using MyDr and dr100 applications through email, chat, and remote calls.Communicate with the IT department regarding error reporting, verifying messages, and informing users about solutions or the implementation of their ideas.Conduct training sessions and provide guidance to users on how to effectively operate our software.Regularly collect feedback regarding the functionality of our software to ensure ongoing improvements in efficiency.The Ideal CandidateProactively seeks solutions to current problems and takes initiative.Possesses strong communication skills, enabling them to engage in productive discussions and effectively extract key information from users.Has a solid understanding of the Windows environment and can patiently explain its functions to less experienced users.Is a team player who values collaboration; you can count on support from your colleagues, just as they can rely on you — together, we aim for the same goal!What We OfferSecure employment under a contract of employment – the first 3 months will be in the office (onboarding period) to become familiar with the team and tools, after which there is an option for a hybrid work model (3 days remote / 2 days in the office)....

Join our team as a Junior Operations Specialist in Customer Support, where you'll play a vital role in ensuring our clients receive exceptional service. As a member of our dynamic team, you will assist in resolving customer inquiries, maintaining operational efficiency, and contributing to a positive customer experience. Fluency in Chinese is essential for this position. If you're passionate about helping others and eager to grow your career in a supportive environment, we want to hear from you!

Lingarogroup seeks a Junior Communications Specialist to join the team in Poland. This entry-level position focuses on supporting both internal and external messaging, working closely with experienced colleagues to create clear and engaging communications. Responsibilities Help develop communication materials for a range of channels Assist with public relations projects and outreach activities Work with team members to enhance brand visibility Connect with stakeholders to keep messaging consistent Requirements Interest in effective communication Willingness to learn and develop new skills Comfort working as part of a team This is a good fit for someone looking to start a career in communications and eager to grow within a collaborative environment.

At Telemedi, a leader in the healthcare sector, we employ developers, doctors, and other experts to create innovative solutions that enhance patient experiences. Our mission is to leverage technology to provide everyone with convenient and immediate access to healthcare.As a Quality Control Specialist in Customer Service, you will oversee the performance of consultants in our call center.We are looking for a candidate who:exhibits exceptional organizational skills,is personable and empathetic,has prior experience in a call center environment, which is a plus.What will your responsibilities include?Analyzing calls made by call center consultants to continuously improve customer service quality (70% of your work time);Conducting daily selection and recruitment of call center staff (20% of your work time);Reporting work results (10% of your work time).

About the Role unit44 is looking for a Junior Payroll Specialist to help keep payroll operations accurate and compliant in Warsaw. This role supports the consultancy team by handling payroll tasks and maintaining clear records. What You Will Do Assist with processing payroll for employees Maintain and update payroll records Respond to employee questions about payroll Help ensure all payroll activities follow local regulations Location This position is based in Warsaw.

MyDr, part of the Docplanner group alongside m.in and ZnanyLekarz, develops and improves cloud-based Electronic Medical Documentation (EDM) and clinic management software. Since 2017, MyDr has served over 65,000 users, supporting safe and efficient medical practice operations across Poland. As a Junior Product Implementation Specialist based in Warsaw, this role centers on helping clinics in the Mazowieckie and Łódzkie regions adopt MyDr's system. Around 70% of implementations take place on-site, where hands-on support and training are essential. The position is part of the Onboarding team and involves both technical setup and relationship-building with medical staff. What you will do Lead product training sessions for new clients, both online and in person, to demonstrate system features and help clinics get the most from MyDr. Support clinics with initial program configuration on their first day using the system. Maintain strong, professional relationships with medical facilities to reinforce the company's reputation. Deliver consistently high-quality training and communication during every interaction. Work closely with colleagues from m.in, as well as sales, product, and helpdesk teams. Contribute to new projects as MyDr continues to grow and innovate. Requirements Experience working with clients, especially in onboarding or product training, is highly valued. Comfort with new technologies and the ability to explain technical tools clearly to others. Strong communication skills, openness, and attention to client needs.

JetBrains s.r.o. is hiring a Junior Email Marketing Specialist to join the marketing team. This entry-level position centers on supporting email campaigns that connect with a broad audience. The role is open to candidates in several European cities, as well as remote within Germany. Main responsibilities Collaborate with team members to design and send out email campaigns Assist in crafting clear and engaging content for email communications Review campaign performance and recommend ways to improve results Contribute to initiatives aimed at increasing customer engagement through email Available locations Belgrade, Serbia Berlin, Germany Limassol, Cyprus Madrid, Spain Munich, Germany Prague, Czech Republic Remote, Germany Warsaw, Poland Yerevan, Armenia

Join our dynamic team at Becton Dickinson and Company as a Junior Tender Specialist in Warsaw! In this entry-level role, you will play a vital part in supporting our tender processes, ensuring we meet customer needs effectively. You'll work closely with various departments to gather necessary documentation and prepare tender submissions, making a significant contribution to our growth and success.

Location: Warsaw, Masovian Voivodeship, Poland About RTB House RTB House builds performance advertising solutions for brands worldwide. Since 2012, the company has developed a demand-side platform (DSP) powered by Deep Learning algorithms, supporting clients in over 90 markets. With a focus on privacy, first-party advertising, and ongoing innovation, RTB House delivers AdTech products that help brands increase conversions, acquire customers, and sustain engagement. Role Overview The Junior Platform Specialist helps ensure the stability and performance of RTB House’s advertising platform. This role involves technical troubleshooting, data analysis, and direct collaboration with both internal teams and external partners. Main Responsibilities Monitor integrations with Supply-Side Platforms (SSPs), troubleshoot issues, and analyze data to identify trends or problems. Work with product and engineering teams to keep the platform running smoothly and efficiently. Use tools such as SQL to analyze log-level data and support operational improvements. Communicate with SSP partners, respond to operational questions, and prepare insights for partner meetings. Document processes and help coordinate efforts between internal and external stakeholders. Assist with evaluating and onboarding new partners, reviewing inventory quality, checking for duplication, and maintaining accurate records of supply integrations. Monitor compliance with privacy rules and brand safety standards, including restricted verticals, and support enforcement with legal and policy teams. Support invoice validation, revenue reconciliation, and investigate billing discrepancies through data analysis and teamwork across departments. Desired Qualifications Strong analytical, troubleshooting, and problem-solving skills; experience with SQL or similar querying tools is a plus. Clear communicator who works well across technical, business, and partner-facing teams. Self-motivated and comfortable collaborating with distributed teams, including remote work.

Join our dynamic team at YIT Group as a Customer Service Specialist in Warsaw. In this pivotal role, you will be the first point of contact for our valued customers, ensuring their needs are met with professionalism and efficiency. You will manage inquiries, resolve issues, and provide exceptional support that enhances customer satisfaction.The ideal candidate will possess strong communication skills, a commitment to customer service excellence, and the ability to work collaboratively within a team. Your contributions will be integral to fostering positive customer experiences and maintaining our reputation for outstanding service.

Join Altersolutions as a Junior Talent Acquisition Specialist, where you'll play a pivotal role in sourcing and attracting top talent. In this entry-level position, you will collaborate with hiring managers to understand staffing needs and contribute to the development of recruitment strategies. This is an excellent opportunity for individuals looking to kickstart their career in human resources and recruitment.

About the Role Egis Group is hiring a Junior International Recruitment Specialist for the Warsaw office. This position supports efforts to attract and hire talent for roles outside Poland. What You Will Do Assist with sourcing candidates for international job openings Support recruitment activities and process coordination Work closely with internal teams to keep hiring steps on track Help ensure a positive experience for candidates throughout the process Location This role is based in Warsaw.

Are you passionate about software quality assurance and eager to kickstart your career in technology? Join us as a Junior Test Specialist / QA Engineer at Netcompany1 in Warsaw!In this role, you will be a key player in ensuring the quality and performance of our software products. You will collaborate with our development teams to identify issues and implement solutions, gaining hands-on experience in testing methodologies.

Who are we looking for? We are recruiting for one of two positions, depending on your experience:Project Manager: If you have at least 1-2 years of experience working with B2B clients (preferably in HR, SaaS, or agency sectors), can independently manage projects, and negotiate collaboration terms.Junior Project Manager: If you have initial experience in executing projects (business, student organizations, or volunteer work), and you are eager to learn and grow in the Customer Success area.You will primarily work with business clients (both Polish and international) to ensure the success of sports challenges, client satisfaction (CSAT), upselling (additional months or expanding the audience), and renewal (extending collaboration for another year). Your main responsibilities as a Project Manager (we will teach you everything!):Implementation of sports programs for business clients: maintaining ongoing contact with the company coordinator (usually from HR departments), acting as a consultant during the preparation of sports programs, supporting the promotion of activities, and building engagement among employees, summarizing results and collecting feedback on satisfaction with collaboration.Formal and financial aspects of client collaboration: signing contracts, presenting offers for extension/continuation of collaboration (upselling) with negotiation elements, financial settlements of the program.Maintaining good client relationships: feedback conversations, conducting workshops with corporate coordinators, inviting participation or co-hosting webinars, interactions on LinkedIn, conferences, or in-person meetings organized by Activy.Proactive participation in the development of the Customer Success team: participating in/leads meetings and workshops, sharing experiences, implementing recommendations and new technologies, initiating process optimizations and testing new solutions impacting customer satisfaction, users, and our team.Independent task and project management: managing Notion, prioritizing tasks, status updates on project execution, regular 1:1 meetings with the functional manager.Full understanding and current use of our product: a mobile application for sports challenges = you need to be somewhat active .Implementation of additional projects in areas such as marketing, sales, mobile application development, or process optimization: depending on your skills and development preferences. What awaits you at Activy:Hybrid work model: You decide when you work from the office (located on Marszałkowska in Warsaw).