About the job
MyDr, part of the Docplanner group alongside m.in and ZnanyLekarz, develops and improves cloud-based Electronic Medical Documentation (EDM) and clinic management software. Since 2017, MyDr has served over 65,000 users, supporting safe and efficient medical practice operations across Poland.
As a Junior Product Implementation Specialist based in Warsaw, this role centers on helping clinics in the Mazowieckie and Łódzkie regions adopt MyDr's system. Around 70% of implementations take place on-site, where hands-on support and training are essential. The position is part of the Onboarding team and involves both technical setup and relationship-building with medical staff.
What you will do
- Lead product training sessions for new clients, both online and in person, to demonstrate system features and help clinics get the most from MyDr.
- Support clinics with initial program configuration on their first day using the system.
- Maintain strong, professional relationships with medical facilities to reinforce the company's reputation.
- Deliver consistently high-quality training and communication during every interaction.
- Work closely with colleagues from m.in, as well as sales, product, and helpdesk teams.
- Contribute to new projects as MyDr continues to grow and innovate.
Requirements
- Experience working with clients, especially in onboarding or product training, is highly valued.
- Comfort with new technologies and the ability to explain technical tools clearly to others.
- Strong communication skills, openness, and attention to client needs.
