Sales Operations Manager for Grocery & Retail

Bolt is looking for a Sales Operations Manager focused on Grocery & Retail in Warsaw, Poland. This position centers on shaping, expanding, and improving the sales operating model for Bolt Food’s grocery and retail business. Role overview This role works closely with another Sales Operations Manager and regional teams. The main goal is to make sure sales team…

Bolt is hiring a Store Operations Manager to support Grocery and Retail merchants in Warsaw, Poland. This role focuses on shaping and optimizing store operations, with a direct impact on customer experience and merchant performance across the platform. What you will do Define and enforce store guidelines, including protocols for holiday operations and refund processes, to support a consistent brand experience. Create and roll out Standard Operating Procedures (SOPs) that address merchant challenges such as order discrepancies and product defect rates. Lead the transition of store operations to Salesforce, and manage the outsourcing of high-volume tasks like onboarding and store maintenance. Track and analyze merchant KPIs, identify operational friction points, and implement data-driven improvements. Act as the main contact for complex operational issues, working closely with stakeholders to find effective solutions. Role overview This position is responsible for standardizing store operations, ensuring readiness for peak periods, and enhancing support and refund processes. The Store Operations Manager will develop scalable SOPs, oversee key transitions in operational tools, and work to improve the overall performance of merchants on the platform. About Bolt Bolt is a technology company serving over 200 million customers in more than 50 countries across Europe and Africa. The team values inclusivity and aims to create cities designed for people. Bolt welcomes candidates from all backgrounds and seeks to build a workplace where everyone feels they belong.

Bolt is looking for a Catalog Operations Manager focused on Grocery & Retail to help improve catalog quality for merchants on the Bolt Food platform in Warsaw, Poland. This role centers on making sure the platform presents merchant products accurately and completely. The goal is to reflect the full variety of items available in physical stores, so customers can easily find and trust what they see online. What you will do Work to increase the accuracy of SKUs and product listings for grocery and retail partners Support product discoverability, ensuring customers can easily browse and select from a broad range of items Collaborate with team members to maintain and improve catalog standards across the platform Role focus This position emphasizes catalog operations and quality management for the grocery and retail segment, with a direct impact on customer experience and merchant satisfaction.

Bolt is looking for a Stores Onboarding Manager in Warsaw, Poland to support enterprise grocery and retail partners as they join Bolt’s marketplace. This position plays a key role in making sure new merchants experience a smooth transition from day one. Bolt serves more than 200 million customers across over 50 countries. The company values inclusivity and welcomes people of all backgrounds, identities, and abilities. Bolt’s mission focuses on transforming urban spaces for people rather than cars. Role overview The Stores Onboarding Manager oversees the full onboarding journey for new enterprise merchants. This includes managing each launch, refining onboarding processes, and introducing improvements to make integration more efficient and scalable. What you will do Lead onboarding for high-value enterprise merchants, handling detailed API/SFTP integrations and platform setup from start to finish. Create, document, and standardize onboarding procedures and frameworks to ensure each launch is efficient, compliant, and ready to scale. Act as the main point of contact for new merchants, providing in-store training and ongoing support during the onboarding phase.

Join Bolt as a Merchant Growth Manager to empower our Grocery & Retail partners to accelerate their growth and enhance their performance on our platform. In this pivotal role, you will focus on driving same-store demand growth by pinpointing effective strategies, optimizing merchant performance, and translating insights into scalable actions.About Us: Bolt is one of the fastest-growing tech companies in Europe and Africa, boasting over 200 million users in more than 50 countries. Our rapid expansion is driven by our dedicated and talented team. We are committed to fostering an inclusive environment where everyone can thrive, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or ability. Together, we aim to reshape urban spaces for people, not cars.Role Overview: As a Merchant Growth Manager, you will develop and implement strategic growth initiatives for key Grocery & Retail partners, emphasizing same-store demand, performance enhancement, and merchant engagement. You will collaborate with various teams including Leadership, Account Management, Country Operations, Commercial, Marketing, Product, and Support to translate ideas into actionable initiatives.Key Responsibilities:Own and execute the Merchant Growth strategy, focusing on scalable initiatives to boost merchant performance and revenue.Lead key growth levers and merchant lifecycle initiatives, including campaign execution, rollout, and adoption of solutions like Smart Promotions.Design and standardize SOPs and processes that support merchant engagement and performance.

We are seeking a dynamic Account Manager to join our Groceries division at Delivery Hero, based in Warsaw, Poland. In this role, you will be the pivotal point of contact for our grocery partners, ensuring exceptional service delivery and fostering strong relationships. Your strategic approach will help enhance our market presence and drive growth in this vital sector.

Join a leading trading platform that is ambitiously expanding in the global trading, investing, and banking markets while continuously venturing into new product categories and geographies. Our award-winning products combine cutting-edge technology with an outstanding client experience. As we scale, our ability to operate with speed, consistency, and precision becomes crucial.The Product Operations Manager is pivotal in this journey—driving operational excellence across product teams and ensuring that our squads deliver high-quality outcomes efficiently and consistently.Role PurposeThe Product Operations Manager serves as the operational backbone that propels product teams forward. This versatile role encompasses strategy, delivery, data, and processes—ensuring that no two days are alike.In this position, you will drive momentum, tackle challenges, and eliminate barriers to enable teams to deliver swiftly and effectively while maintaining high standards. By optimizing delivery processes, upholding governance and documentation standards, and ensuring alignment across teams, you will empower Product Owners to concentrate on strategic priorities while assuring execution quality.This hands-on and adaptable role anticipates issues, connects various teams, and ensures seamless progress from concept through to launch and beyond.

Miratech is seeking an Operational Enablement Manager in Warsaw to help strengthen operational processes and support strategic projects. This role centers on improving how teams work together and making sure day-to-day operations support the company’s goals. Role overview The Operational Enablement Manager works closely with colleagues from different departments. The main focus is to spot areas where processes can be improved, introduce effective practices, and keep operations in line with business priorities. Key responsibilities Collaborate with cross-functional teams to identify opportunities for operational improvement Implement and promote best practices across teams Ensure operational activities support overall business objectives Location This position is based in Warsaw.

Join our dynamic team as a Retail Merchandising Specialist at Crossmark, Inc., where you will play a key role in enhancing the shopping experience for customers. You will be responsible for implementing merchandising strategies, ensuring product visibility, and maintaining inventory standards across various retail locations.

Bolt is looking for a B2G Operations Manager to help grow its presence in the public sector market in Warsaw, Poland. This position focuses on managing the full contract lifecycle for business-to-government (B2G) partnerships. The role centers on building strong relationships with public sector clients and strengthening Bolt’s operational capabilities in this area. What you will do Oversee contract execution from start to finish for B2G agreements in the region. Act as the operational and commercial lead for public sector contracts. Identify gaps in current processes and drive internal projects to address complex government tender requirements. Support the expansion of Bolt’s new market segment by building and maintaining relationships with public sector stakeholders. About Bolt Bolt serves over 200 million customers across more than 50 countries, making it one of the fastest-growing tech companies in Europe and Africa. The company’s mission is to reshape urban spaces for people rather than cars. Bolt values inclusivity and strives to create a welcoming environment for all team members, regardless of background or identity.

Join us as a dynamic and analytical Senior Operations Manager at Bolt, where you will spearhead our key operations in Poland, focusing on Trust & Safety and Driver Engagement, while also managing City Performance in your designated area. This pivotal role combines strategy, operations, and stakeholder engagement, directly influencing Bolt's growth in one of our primary European markets.In this high-impact position, you will design and implement regulatory strategies in close cooperation with our Legal and Public Policy teams, develop innovative driver loyalty programs, and take charge of city performance metrics. Your role will not be limited to compliance; we need a proactive leader who can confidently represent Bolt in discussions with regulators and community leaders while analyzing supply data and managing complex strategic initiatives.

At JetBrains, we are passionate about coding. Since our inception in 2000, we have committed ourselves to delivering the most effective developer tools available globally. Our products automate routine tasks and checks, thereby speeding up development processes and empowering engineers to innovate and excel. We are currently searching for a proactive and communicative Project Manager to oversee a variety of operational projects across the organization. In this essential role, you will ensure that all projects and ongoing tasks are well-structured, clearly communicated, and aligned with our business objectives. Your Responsibilities: Act as a primary liaison among developers, analysts, and stakeholders. Maintain transparency regarding timelines, challenges, and deliverables. Keep all team members informed and aligned throughout the entire project life cycle. Gather and clarify requirements, ensuring documentation is clear and well-structured. Proactively identify and mitigate risks and bottlenecks. What We’re Looking For: A solid grasp of the software development life cycle. Demonstrated experience in project management with a proactive, hands-on approach. Experience in gathering requirements and producing clear, structured documentation. Excellent communication skills, with the ability to collaborate effectively across diverse teams. Onboarding Expectations: As we operate in a complex business environment, we will ensure you have sufficient time to acclimate. You will be supported by a mentor and the team as you: Gain a fundamental understanding of our business domain. Familiarize yourself with our development processes. Identify key stakeholders and communication channels. You will initially manage a project with guidance from your mentor and teammates. Upon successful completion, you will progress to managing entire projects autonomously. Prepare for: A complex business landscape: Our operations cover a wide array of corporate and operational teams throughout the company, presenting diverse challenges depending on the project or program you support. Extensive communication: You will regularly interact with various corporate and operational teams, as well as product, developers, QA staff, sales, and customer success personnel. Effective communication is key for gathering requirements and ensuring project success.

At Base n, our mission is to empower entrepreneurs to conquer the global e-commerce landscape. We provide cutting-edge technology that revolutionizes how they sell online.Our international team, spanning from Europe to both Americas, delivers an all-in-one system for thousands of sellers. We integrate them with industry leaders such as Amazon, eBay, Shopify, DHL, and FedEx.However, we are not just another tech company; we are one of the fastest-growing platforms in the industry. We foster a culture that values real impact and collaboration, with our team being the heart of our innovation.If you thrive on structure and feel an immediate urge to organize inconsistent data in Excel, this is the place for you. We are seeking an operational expert who views data, structure, and processes as their natural working environment, not a jack-of-all-trades.We are looking for an HR Operations ManagerYour primary role will be to take control of the tangible, measurable aspects crucial for the stability of our rapidly growing company.What will you be doing?Global Payroll & Benefits: You will assume full responsibility for payroll data flow, collaborating with international markets and the Finance department.Single Source of Truth: You will develop and maintain a definitive source of truth for employee data (HR Reporting).Compliance & Audit: You will be our guardian of compliance with labor laws and internal regulations.Process Engineering: You will translate our visions for People & Culture into concrete procedures and operational steps.HR Project Management: You will not only maintain the status quo but also implement changes. You will lead projects (e.g., new systems, automation, data migrations) from conception through configuration to the ‘Start’ button.Your superpowers:We are looking for someone with specific natural talents. If you know your CliftonStrengths, it’s ideal if your Top 5 include:Discipline: You love processes that run like clockwork.Analytical: You draw conclusions where others see only numbers.Responsibility: Reliability is your second name, especially in payroll matters.Prudence & Impartiality: You foresee risks and ensure that the rules of the game are clear and equitable for everyone.Problem Solver, not Problem Reporter.Your experiences and knowledge:Professional Experience: Minimum of 10 years in Payroll & Benefits, with at least 3 years in an independent role within an international environment.Payroll & Benefits: You manage payroll in Poland and payroll through external providers (EOR/PEO) and...

Karo Healthcare is an innovative and rapidly expanding international consumer healthcare company, boasting a diverse portfolio that includes over 80 trusted brands across seven categories, such as E45, Pevaryl, Lamisil, Nutravita, and Decubal. Our mission is to empower individuals globally to make informed decisions regarding everyday healthcare. Operating in approximately 90 countries, we strategically combine organic growth with targeted acquisitions to enhance our reach and impact in the healthcare landscape.To further our expansion in Poland, we are seeking a proactive Commercial Business Analyst (CRM & Sales Operations) to join our dynamic Warsaw office.About the RoleIn this pivotal role, you will serve as the central operational link between Sales, Trade Marketing, and CRM systems, ensuring seamless execution, high-quality data management, and robust support for both the Field Force and Key Account teams.Your contributions will be vital in empowering sales teams by overseeing CRM processes (including Emigo), facilitating commercial execution, and delivering actionable data insights that drive business success.Your Responsibilities:CRM & Sales OperationsOptimize and manage the CRM system (Emigo) to bolster the Field Force and Key Account teams.Act as the primary liaison between business teams and CRM support providers.Create and maintain comprehensive sales activities, call objectives, and workflows.Translate commercial and trade marketing requirements into effective CRM solutions.Sales Force Support & EnablementMaintain territories, regions, and customer responsibilities within the CRM system.Facilitate the execution of sales and trade initiatives through precise system configuration.Oversee Field Force activities, ensuring data quality and system adherence.Customer & Territory ManagementManage customer segmentation, prioritization, and key account structures.Assist in territory planning and optimization efforts.Guarantee the consistency and accuracy of customer and sales data.Product & Promotion ManagementMaintain product and promotion data within the CRM.Support product launches and marketing campaigns with timely and accurate setup.Ensure sales teams have access to essential tools and materials.Monitoring & ReportingMonitor sales execution and CRM utilization.Provide insightful reporting and performance analysis to Sales teams.Support informed decision-making through structured data insights.Market & Sales Data AnalysisCollaborate with market data sources (e.g., IQVIA, Nielsen, sell-out data).Assist in data processing and integration efforts.Create and manage reports (e.g., Power BI).

We are in search of a dynamic Senior Manager to drive strategic initiatives within our expanding organization. This pivotal role integrates strategy, operations, and leadership, transforming ambitious business objectives into scalable programs that produce tangible results. As a key leader, you will establish and manage the operational framework for your department, work closely with executives to convert strategy into actionable plans, and lead a high-performing, focused team. You will exemplify inclusive leadership, mentor and nurture talent, and develop a robust pipeline of internal successors while partnering with HR on recruitment and professional development. Your daily responsibilities will encompass designing and executing strategic initiatives, defining roadmaps and success metrics; overseeing program management and governance including scheduling, risk management, budget oversight, and post-implementation evaluations; collaborating with product, engineering, marketing, sales, finance, and HR teams to synchronize goals and eliminate dependencies; leveraging data to guide decisions and effectively communicate with stakeholders; advocating for process enhancements to accelerate growth and boost efficiency; and fostering the skills and career trajectories of your team through mentorship, performance evaluations, and tailored development plans. Key outcomes of your efforts will include timely and budget-compliant execution of strategic programs, enhanced cross-functional collaboration and accountability, improved operational metrics such as cycle time, efficiency, and customer impact, along with a measurable contribution to revenue growth and cost management. Your performance will be assessed based on the clarity of roadmaps, adoption of new processes, team engagement, and your capacity to scale operations as the organization evolves.

Skelar is looking for a Senior Operations Manager / Business Associate to join the Duomo team. This role is available in Kyiv, Lviv, or Warsaw. The position focuses on making day-to-day operations more efficient, refining internal processes, and supporting projects that keep the organization running smoothly. Key responsibilities Lead work to streamline workflows and improve productivity across multiple teams and locations Support and carry out strategic projects aimed at strengthening business operations Encourage collaboration and help maintain high standards of performance throughout the organization Location options Kyiv Lviv Warsaw

As a Senior Ad Operations Manager at WPP Media, you will play a pivotal role in overseeing advertising operations, ensuring the successful execution of digital campaigns.Your strategic insight will guide the optimization of ad placements, working closely with cross-functional teams to drive performance and achieve client objectives.

Join Dun & Bradstreet as a Marketing Operations Manager in Warsaw, Poland. In this pivotal role, you will oversee the execution of marketing strategies, ensuring that our operations run smoothly and effectively. Your expertise will contribute to improving our marketing processes, optimizing our technology stack, and enhancing our data management capabilities.As a key member of our marketing team, you will collaborate with cross-functional teams, analyze performance metrics, and implement best practices to drive growth and engagement. If you are passionate about marketing operations and thrive in a fast-paced environment, we want to hear from you!

SKELAR is a pioneering Ukrainian venture builder focused on creating innovative tech businesses on a global scale. Together with our co-founders, we assemble strong teams to excel in international markets. Currently, SKELAR has several businesses across various sectors, from EdTech to marketplaces. These companies have consistently ranked among the top startups and product companies in Ukraine, achieving high standings in the App Store and developing platforms used by millions of people worldwide. Our ventures have also been featured in renowned media outlets such as TechCrunch and Wired. We take pride in our robust team of over 1000 specialists who possess exceptional expertise and ambitious goals. Our people are our greatest asset, and we are committed to building businesses alongside the best talents in the market.We are currently seeking a Regional Operations Manager for Latin America to join our partner company, TENTENS Tech. TENTENS Tech is dedicated to developing social discovery platforms that serve over 20 million users globally. Their pace and scale are supported by deep expertise in analytics, high-load systems, and performance marketing.The TENTENS Tech team comprises 250+ individuals, each acting as a CEO in their role and contributing to the overall success. We operate with a 10/10ths philosophy: we stay focused on our goals, ask the right questions along the way, and never settle for 'good enough' — only the maximum and then some. If you resonate with this description and are ready to accelerate with us, we would love to meet you!Challenges Awaiting You in This Role: The Latin America region is experiencing rapid growth, leading to an increase in processes and tasks while maintaining consistently high expectations. This position intersects Business Development and Operations: it is crucial to understand business objectives while effectively driving operational processes to achieve stable results.Your Impact Areas:Enhancing operational efficiency in the Latin America division: ensuring prompt and quality execution of requests, maintaining discipline in status updates and deadlines.Providing operational support for BizDev: approving and processing requests from CSMs, overseeing processes, and ensuring compliance with agreements.Establishing and managing new communication channels in Spanish: ensuring relevance, documenting decisions, and outlining next steps.Optimizing processes: identifying bottlenecks, proposing and implementing improvements, and standardizing scalable solutions.What We Value:Must-Have Qualifications:Spanish: confident conversational level C1 (daily written and verbal communication).

At Helprise, we blend a global footprint with local expertise, collaborating with organizations that prioritize quality, partnership, and accountability. We strive to form cohesive teams that deliver impactful results. By aligning the right skills with the specific needs of businesses, we connect specialists with projects where their expertise truly makes a difference. Joining our team means entering a space where strategic matching is a core principle rather than mere chance.Your role will involve:Leading the performance monitoring initiatives for Brand Retail across diverse markets.Coordinating data collection cycles (weekly, monthly, quarterly) using standardized templates.Working closely with local markets to guarantee timely and high-quality data delivery.Analyzing traffic, sales, and retail performance metrics sourced from internal systems.Translating data into actionable insights and recommendations for business stakeholders.Preparing and presenting executive-level reports and dashboards.Driving process enhancements and standardization across regions.Managing stakeholder relationships across various regions (HQ, markets, retail teams, analytics teams).Ensuring alignment with the global Brand Retail strategy and KPIs.