Desktop Support Specialist

We are seeking a dedicated Desktop Support Specialist to join our team at usm2. In this role, you will be responsible for providing high-quality technical support to our users. You will troubleshoot hardware and software issues, assist with system installations, and ensure that our IT infrastructure runs smoothly.

Join our team as a Desktop Support Specialist in Washington, DC, where you will play a crucial role in providing exceptional technical support to our users. You will be the first point of contact for troubleshooting desktop-related issues, ensuring that our team members can work efficiently and effectively. Your expertise will help maintain optimal functionality of all hardware and software.

Join our dynamic team as a Desktop Support Specialist where you will play a crucial role in ensuring seamless technology experiences for our users. You will be responsible for troubleshooting hardware and software issues, providing timely assistance, and enhancing user satisfaction through effective support.

Join our dynamic team as a Desktop Support Specialist at Artech Information Systems LLC! We are seeking a dedicated professional to provide exceptional technical support and assistance to end-users. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our desktop systems and applications.Your responsibilities will include troubleshooting hardware and software issues, managing user accounts, and providing training to staff on various applications. If you are passionate about technology and have a knack for problem-solving, we would love to hear from you!

Join our dynamic team at StemXpert as a Customer Engineer / Desktop Support Engineer. In this pivotal role, you will be responsible for providing exceptional technical support to our clients, ensuring their desktop environments operate smoothly and efficiently. You will troubleshoot hardware and software issues, assist in installations, and deliver top-notch customer service.

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Specialist, where you will play a pivotal role in providing exceptional IT support to our clients. You will be responsible for troubleshooting hardware and software issues, ensuring that our clients have seamless access to their technology. Your expertise will directly impact user satisfaction and operational efficiency.

About Our TeamOur IT Services and Support team is dedicated to delivering smooth, efficient, and dependable IT solutions throughout the organization. We manage frontline IT support, vendor partnerships, and equipment inventories while continuously refining our processes and documentation to enhance the overall employee experience.About the PositionAs a Frontline IT Support Specialist, you will be the primary point of contact for our helpdesk, addressing hardware, software, and network issues. You will resolve incoming support requests, collaborate with various teams to streamline workflows like onboarding and device imaging, and contribute innovative ideas to enhance daily operations for all employees.This role is based in our Seattle office, requiring on-site presence five days a week. Relocation assistance can be provided.Your Responsibilities Include:Deliver Frontline Helpdesk Support: Act as the main contact for troubleshooting hardware, software, and network issues, ensuring prompt and effective resolution of employee inquiries.Enhance Support Systems and Processes: Collaborate with cross-functional partners to identify improvement opportunities, develop and maintain standardized workflows, and share insights during IT team meetings.Participate in On-Call Rotation: Join a scheduled helpdesk on-call rotation for urgent incidents.You Will Excel in This Role If You:Possess strong technical proficiency in macOS (knowledge of Windows is a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.Exhibit excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.Demonstrate a proactive, driven attitude toward problem-solving and continuous improvement.Display meticulous attention to detail in your work, consistently delivering high-quality results.Embrace a customer-first mindset and possess the ability to explain technical concepts clearly to diverse audiences.About OpenAIOpenAI is a pioneering organization committed to ensuring that artificial intelligence benefits all of humanity. We strive to create safe and advanced AI technologies that empower individuals and organizations across the globe.

Westgate Resorts is looking for an IT Field Support Specialist in Bellevue to handle a range of technical support tasks. This position centers on resolving hardware and software issues, maintaining network operations, and helping users with day-to-day IT questions. Role overview This role supports staff across the organization by troubleshooting computers, software, and network connections. The specialist works directly with users to identify problems and deliver timely solutions, ensuring technology runs smoothly for everyone. Key responsibilities Troubleshoot and resolve hardware and software issues Assist with network operations and connectivity problems Support users with IT-related questions and requests What to expect This position offers the chance to build technical skills while working closely with a variety of teams. The IT Field Support Specialist plays a hands-on role in keeping systems reliable and users productive.

Join Our Team as a Desktop/Workstation Design Engineer!CGS is actively searching for a skilled Desktop/Workstation Design Engineer who will play a pivotal role in the architecture discussions, system evaluations, design planning, and technology roadmap development for our desktop integration initiatives. We are looking for a candidate who not only has technical expertise but also possesses a passion for government innovation and collaboration.At CGS, we pride ourselves on bringing together motivated, talented, and creative individuals to tackle some of the most pressing challenges faced by the government today, utilizing cutting-edge technology. Our work environment fosters support and encourages professional growth through a variety of learning opportunities.

Conduct meticulous audit sampling, execute comprehensive audits, and deliver insightful findings to the Operations, Training, and internal partner management teams.Align and calibrate auditing processes between partner and internal teams to ensure consistency and accuracy.Demonstrate the ability to verify, document, and communicate audit results effectively, while developing detailed audit reports and evaluating the effectiveness of corrective actions.Perform audits with professionalism, ethics, and objectivity, while interpreting applicable standards and being mindful of potential legal and financial implications.Exhibit exceptional time-management capabilities and organizational agility, with the ability to effectively juggle multiple projects, tasks, and priorities.Innovate and develop creative strategies for enhancing core metrics based on audit findings.Identify, articulate, and escalate issues effectively, translating them into actionable business requirements.Showcase strong analytical and problem-solving skills, with a keen attention to detail and a focus on process improvement.Demonstrate leadership qualities and the ability to influence the work of others.Tackle special projects as needed and adapt to the evolving requirements of the business landscape.Possess the ability to understand the seller’s perspective and conduct audits with consideration of their overall experience, not just the associates.

Are you an enthusiastic tech-savvy individual looking to kick-start your career in information systems? Join us as an Information System Support Specialist at Comtech LLC, where you will play a pivotal role in providing essential support and solutions to our clients. You will be responsible for troubleshooting system issues, assisting with software installations, and ensuring that our information systems operate smoothly.This is a fantastic opportunity for individuals who are eager to learn and grow within the technology sector. Your contributions will directly impact our team’s success and enhance our clients’ experiences.

Join our dynamic team as an Administrative Business Support Specialist, where you will play a crucial role in providing administrative support and enhancing operational efficiency. This position requires excellent organizational skills and the ability to multitask in a fast-paced environment.

Become a Valued Member of Our Team!At DSI Systems, we pride ourselves on over 40 years of experience in sales enablement and tailored business solutions. We strive to create exceptional value that leads to remarkable outcomes for our clients and partners. We are searching for enthusiastic individuals who are eager to leave their mark in the sales and customer service landscape. Our vibrant and rewarding work environment provides you with the opportunity to grow alongside us and make a substantial impact.Position SummaryThe Retail Support Specialist (RSS) offers direct, hands-on assistance to AT&T customers in bustling national retail locations. In this role, you will interact with customers and retail partners to resolve issues related to accounts, billing, devices, and services, often in fast-paced and high-volume scenarios. To succeed, you will need strong communication skills, emotional resilience, a comfort with technology, and the ability to maintain composure, accuracy, and professionalism in a dynamic retail setting.Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail environments.Address inquiries related to billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network complications, and feature functionalities.Maintain focus and professionalism while providing high-quality service in busy retail environments, especially during peak times and escalated situations. Retail Partner SupportServe as the AT&T expert for retail staff and third-party labor partners.Act as the primary AT&T representative for these partners, managing in-store support for escalations.Engage proactively with store leadership to tackle customer issues, enhancing partnership alignment and ensuring a superior customer experience.Work Environment & Scheduling FlexibilityThis role is performed in a retail setting, requiring standing, walking, and active engagement on the sales floor for up to 8 hours a day.Ability to work flexible hours, including evenings, weekends, and holidays, depending on business needs.Comfortable working in busy customer-facing environments, with frequent interactions and problem-solving demands.Operational ExcellenceEfficiently navigate multiple systems while engaging with customers in real time.Thoroughly document all customer interactions.Comply with company policies, regulatory requirements, and privacy standards.Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.

Role overview The Field Support Specialist at SPS North America is based in Seattle, Washington. This role acts as the main point of contact for clients, addressing technical support needs and focusing on building and maintaining strong customer relationships. Key responsibilities Troubleshoot technical issues for clients on-site Lead training sessions at client locations Collaborate with internal teams to enhance service delivery Support customer satisfaction through direct communication and effective problem-solving

SPS North America seeks a Field Support Specialist based in Seattle, Washington. The position centers on hands-on support for clients, with a strong emphasis on technical troubleshooting and direct, on-site assistance. Building trust through clear communication and reliable problem-solving is key in this role. Main responsibilities Identify and resolve technical issues for clients, both remotely and in person Provide on-site assistance when required to address client needs Communicate solutions and updates to clients in a clear, professional manner Focus on delivering a positive experience for every customer through effective support Role focus This role requires practical troubleshooting skills and a commitment to customer satisfaction. Success depends on the ability to listen, respond promptly, and ensure clients feel supported throughout the process.

Role Overview:The Sales Support Specialist plays a pivotal role in bolstering the efficiency of our Outside Sales Team, which includes Directors, Regional Managers, Channel Managers, Strategic Account Managers, and Territory Managers. This position is integral to the success of various projects and reporting initiatives that elevate the performance of the Outside Sales team. Key Responsibilities:Manage and coordinate processes, reports, systems, and initiatives pertinent to the Outside Sales Team, engaging in the long-term and short-term business planning.Identify and recommend enhancements to improve processes, reports, and systems related to Outside Sales.Prioritize and assist with executing various tasks and projects, ensuring timely and accurate completion while maintaining open communication with team members.Oversee functions related to reporting, marketing materials, incentive programs, training, and interdepartmental communication.Engage with all organizational levels, including Sales Directors, Strategic Account Managers, Territory Managers, and Account Executives, as well as contacts within customer organizations.Prepare and analyze detailed reports, highlighting trends and key findings to inform decision-making.Draft correspondence, reports, and other essential documentation for internal and external stakeholders.Provide administrative support to the Sales Support Team and other departments as necessary.Utilize various software systems such as ODY, Salesforce, and Concur efficiently.Perform additional duties as assigned while adhering to company policies and standards.

Role Overview SPS North America is hiring a Field Support Specialist (also referred to as Office Support Specialist) in Seattle, Washington. This position reports to Client Services Leadership and is central to maintaining our service standards. The role covers a range of responsibilities, from managing shipping and print projects to being the welcoming presence at the front desk. Key Responsibilities Front Desk and Guest Services Welcome guests and clients, delivering a high-quality concierge experience. Oversee lobby operations, including security protocols and global call routing. Logistics and Mail Handling Coordinate all inbound and outbound shipments. Follow both manual and electronic chain-of-custody processes for priority packages. Production and Reprographics Operate Multi-Functional Devices (MFD) for printing, binding (GBC, Velo, Coil), and digital scanning tasks. Keep all equipment in top condition through proactive maintenance and toner management. Office and Facility Upkeep Keep conference rooms, pantries, and common areas ready for use at all times. Manage inventory and ensure supplies remain stocked.

Join Prosidian Consulting as an Administrative Support Specialist, where you will play a vital role in ensuring the smooth operation of our administrative processes. You will be responsible for providing high-level support to our team, managing schedules, coordinating meetings, and assisting in project management tasks. Your exceptional organizational skills and attention to detail will contribute significantly to our success.

Become a Part of Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering exceptional value to our clients and partners. We are seeking enthusiastic individuals who are ready to leave their mark in the realms of sales and customer service. Our stimulating and rewarding work environment provides you with opportunities for personal and professional growth, allowing you to make a significant impact.Position SummaryThe Retail Support Specialist (RSS) plays a crucial role in providing direct, hands-on support to AT&T customers within high-traffic national retail settings. In this position, you will engage with customers and retail partners to address account, billing, device, and service-related inquiries, often in fast-paced environments. To thrive in this role, you must possess excellent communication skills, emotional resilience, a comfort with technology, and the capability to remain calm, accurate, and professional amidst dynamic retail scenarios.Primary ResponsibilitiesCustomer SupportDeliver friendly, professional, and solution-oriented assistance to AT&T customers in national retail locations.Address inquiries related to billing, account updates, plan modifications, device support, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Maintain focus on service quality and professionalism in high-volume retail environments, especially during peak traffic and escalated situations.Retail Partner SupportServe as the AT&T expert for retail employees and third-party labor partners.Act as the primary AT&T representative for partners, overseeing in-store support for retail escalations.Engage proactively with store leadership to resolve customer concerns, thereby enhancing partnership alignment and ensuring a top-tier customer experience.Work Environment & Schedule RequirementsThis role is executed in a retail environment, necessitating standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work varying schedules, including evenings, weekends, and holidays, depending on business needs.Comfortable working in busy, customer-focused settings with frequent interactions and problem-solving demands.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Thoroughly document all customer interactions.Comply with company policies, regulatory requirements, and privacy standards.Achieve or surpass performance metrics, including quality, efficiency, and customer satisfaction ratings.Implement and maintain approved merchandising displays for mobile devices and signage.

Prosidian Consulting is seeking a dedicated Computer Logistics Support Specialist to join our dynamic team in Washington, DC. In this role, you will provide essential support in managing logistics for computer systems and related components. Your expertise will help streamline processes and ensure efficient operations.As a Computer Logistics Support Specialist, you will work closely with cross-functional teams to manage inventory, facilitate shipping and receiving, and maintain accurate records of equipment. Your strong analytical skills and attention to detail will contribute to the success of our projects.