Customer Service Representative at Bertch Cabinets | Waterloo

Bertch Cabinets, a division of MasterBrand Cabinets LLC, is looking for a Customer Service Representative based in Waterloo. This role acts as the first point of contact for customers, providing information, resolving concerns, and supporting a smooth experience with cabinetry products and services. Key responsibilities Respond to customer inquiries by phone…

About the Role Bertch Cabinets, part of MasterBrand Cabinets LLC, is looking for a Team Lead in Waterloo. This position oversees daily operations in the manufacturing department, focusing on both efficiency and quality. The Team Lead guides a team of production staff and helps maintain a collaborative workplace. What You Will Do Direct daily manufacturing activities to meet production goals Monitor quality standards and address issues as they arise Support and coach team members to encourage strong performance Promote a positive, cooperative work environment

Join our dynamic team at Bertch Cabinets as a Machine Operator! In this crucial role, you will operate various machinery to assist in the production of high-quality cabinets. Your attention to detail and commitment to excellence will help us maintain our reputation for superior craftsmanship.

Join our dynamic team at Bertch Cabinet as a Production Associate. In this role, you will be integral to our manufacturing processes, ensuring high-quality standards and efficiency in production. You will work alongside a passionate group of professionals committed to delivering exceptional cabinetry products.

Join Bertch Cabinets as an OTR Driver, where you will play a crucial role in transporting our high-quality cabinetry products across the nation. We are looking for dedicated drivers who are committed to safety, efficiency, and exceptional customer service. This full-time position offers a competitive salary and the opportunity to work with a reputable company known for its commitment to excellence.

Join our team at Bertch Cabinets as a Local CDL Driver! In this role, you will be responsible for transporting materials and products safely and efficiently to our clients. If you enjoy driving and are committed to providing excellent service, we want to hear from you!

Join our dynamic team at Bertch Cabinets as an Advanced Machine Operator. This full-time position offers the opportunity to work with cutting-edge machinery in our manufacturing department. As an Advanced Machine Operator, you will play a crucial role in our production process, ensuring that our high standards of quality and efficiency are met.

Join our dynamic team at Bertch Cabinets as a dedicated 3rd Shift Quality Technician. In this pivotal role, you will ensure the highest standards of product quality are met by performing inspections, conducting tests, and maintaining quality records. Your attention to detail will be essential in supporting our commitment to excellence.

Join our dedicated team at Bertch Cabinets as a 2nd Shift Maintenance Technician! In this role, you will be responsible for ensuring the smooth operation of our manufacturing equipment and facilities. Your expertise will help us maintain high production standards and efficiency. We are looking for a proactive individual with a hands-on approach who can troubleshoot and resolve equipment issues quickly and effectively.

MasterBrand Cabinets LLC is seeking a Customer Service Representative in Waterloo. This position serves as the first point of contact for customers, addressing questions and concerns with care and attention. Role overview The Customer Service Representative responds to customer inquiries, resolves issues, and shares information about products and services. Professionalism and a helpful approach are important in every interaction. What you will do Handle incoming customer inquiries by phone, email, or other channels Resolve customer issues efficiently and accurately Provide clear information about MasterBrand Cabinets products and services Maintain a positive and supportive attitude in all communications Requirements Strong communication and problem-solving skills Ability to manage multiple tasks while maintaining attention to detail Commitment to delivering excellent customer service

Position OverviewAs a Continuous Improvement (CI) Specialist at Bertch Cabinets, you will play a crucial role in enhancing operational efficiency. Your primary responsibility will be to create a diverse array of high-quality Standard Operating Systems (SOS) and Standard Work documents by leveraging advanced tools in SharePoint and Excel.This role demands a blend of critical thinking and collaboration skills, requiring you to work both independently and as part of a team. Attention to detail is essential; you will ensure that all documentation is grammatically correct, technically sound, and concise.As part of your professional development, you will engage in the Masterbrand Business System Lean training program and lead various Kaizen events. Your responsibilities include identifying, planning, executing, and monitoring improvement initiatives within the plant. This encompasses data tracking, performance reporting, conducting audits, and performing root cause analysis on quality and safety issues.The ideal candidate will demonstrate innovative thinking and the ability to challenge the status quo across all organizational levels. You should be self-motivated, highly organized, and committed to excellence, showcasing exceptional follow-through and initiative.This position requires working in proximity to moving equipment and participating in safety incident investigations. Flexibility in work hours, including potential overtime and off-shift assignments, is necessary.Typical working hours are Monday to Thursday from 6 AM to 4:30 PM, with overtime on Friday as needed.Key ResponsibilitiesAdhere to all safety guidelines and promptly report any concerns to management.Maintain high-quality standards, ensuring speed and accuracy in all tasks.Consistently meet production requirements and established standards.Strive to enhance productivity and efficiency without compromising quality.Notify management of any machinery malfunctions.Keep a clean and safe working environment.Follow all written and verbal instructions diligently.Attend all safety and production training sessions.Exhibit a positive and professional demeanor.Perform additional tasks as assigned.

Join our team at Bertch Cabinets as a dedicated 3rd Shift Machine Operator, working Monday to Thursday nights from 8 PM to 6:30 AM with overtime opportunities as needed.As a Machine Operator, you will play a crucial role in operating machinery within our manufacturing department. You will work with various machines, including:Table SawChop SawDrill PressKreg DrillGlue ClampPlaner/SanderStraight Line Rip SawDovetail MachineryMachine and Hand SandersKey Responsibilities:Adhere to all safety protocols to foster a safe working environment.Setup and operate various machines and hand tools to fabricate and repair wooden cabinets, high-quality furniture, countertops, and mirrors.Inspect parts for count, quality, and identification prior to shipment to the next process.Conduct daily maintenance checks and promptly report any issues to the Manager or lead person.Troubleshoot and perform preventative maintenance on machinery.Collaborate effectively within a team to ensure quality control.Contribute to the achievement of Bertch's manufacturing schedule.Other duties may be assigned as necessary.

Job OverviewAs a Warehouse Associate, you will efficiently load, unload, and transport materials within our facility, ensuring a smooth workflow and contributing to our manufacturing excellence.Key ResponsibilitiesInterpret work orders or follow verbal instructions to identify materials or containers that require movement.Manually load and unload materials from pallets, trays, racks, and shelves.Secure materials in vehicles using strapping, bracing, or padding to avoid damage during transport.Engage with customers directly during their pick-up process.Transport materials from storage or work sites to specified locations within the facility.Label materials or mark information on cases, bales, or other containers.Prepare loads for over-the-road drivers.Organize materials on production lines and within trailers.Lift heavy items manually and maintain cleanliness in work areas, assisting machine operators as needed.Utilize industrial forklifts to assist in moving or loading materials and products.Contribute positively to a team environment and adhere to quality control protocols.Follow all safety regulations to promote a secure working environment.Perform other duties as assigned.

Domino's Pizza in Waterloo seeks a Customer Service Representative to assist with daily operations and ensure customers have a positive experience. The role involves regular contact with customers, both face-to-face and by phone. Main responsibilities Process customer orders accurately and quickly Answer questions about menu choices and store guidelines Provide friendly, attentive service in every interaction What makes a good fit Interest in serving customers Ability to stay comfortable and focused during busy times Strong, clear communication skills

About the Role Domino's Pizza in Waterloo is hiring a Customer Service Representative. This position serves as the first point of contact for customers, both in person and over the phone. The role focuses on delivering helpful, accurate service and making sure each order and interaction meets Domino's standards. What You Will Do Respond to customer questions and concerns with a friendly, professional approach Take and process orders accurately Support team members to keep store operations running smoothly

Embark on a journey to create a brighter financial future for all Canadians with us!At Neo, we are dedicated to revolutionizing the financial landscape of Canada. Working in a fast-growing technology startup can be challenging, yet immensely rewarding. Since our inception in 2019, we have emerged as one of Canada's leading fintech companies, witnessing unparalleled growth.#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company in history to achieve this milestone!#1 Fastest Growing Company in Canada for 2024 by Globe & MailAward-winning mobile apps and credit card solutionsA talented team of over 500 professionalsServing over 1 million satisfied customersCollaborating with more than 10,000 retail partnersYour Role:We are seeking enthusiastic Sales Representatives who are eager to embody the Neo mission. You will actively participate in diverse activation events, representing Neo at malls, universities, local businesses, and large retail partners. Your primary responsibility will be to attract new customers by assisting them in signing up for the Neo Credit Card, Neo Money Account, and other innovative Neo products.As an integral part of Neo, Sales Representatives receive a guaranteed hourly wage, along with an unlimited commission for each product enrollment and potential bonuses for surpassing targets - compensated semi-monthly. You’ll also receive instant notifications when a customer opens a Neo Account through your referral link, allowing you to monitor your performance in real time!What We Offer:Immediate commission: Get paid directly into your Neo App at the time of sale.Career growth: Our Sales Team is unique. We provide full-time opportunities with benefits for those who meet or exceed our targets.Desired Qualifications:A passion for engaging with customers and sharing the Neo story.

Join our dynamic team at knix as a Sales Associate in the vibrant Conestoga Mall! As a key player in our retail environment, you'll engage with customers, provide exceptional service, and help them find products that suit their needs. Your enthusiasm for our brand and its values will create a welcoming atmosphere, enhancing the shopping experience for all.

Join our dynamic team at sdimktg as a Field Sales Representative in Waterloo! This is a fantastic opportunity for enthusiastic individuals looking to kickstart their careers in sales.As a Field Sales Representative, you will be responsible for engaging potential customers, presenting our products and services, and driving sales growth. Your role will involve working in the field, meeting clients, and building lasting relationships to ensure customer satisfaction.

Role Overview Brakes Plus in Waterloo is hiring an Automotive Service Advisor. This role centers on customer care and clear communication, helping drivers understand their vehicle needs and the services available. Service Advisors are the bridge between customers and technicians, ensuring a smooth experience from drop-off to pick-up. Main Responsibilities Listen to customers and discuss their vehicle concerns and service needs. Prepare accurate estimates and explain recommended services in straightforward terms. Work closely with technicians to coordinate timely, high-quality service. Maintain detailed customer records and follow up on outstanding service recommendations. Focus on customer satisfaction and build lasting relationships with clients.

H&M Hennes & Mauritz AB is hiring a Sales Advisor for the Waterloo store. This role centers on supporting customers and maintaining a welcoming atmosphere on the sales floor. What you will do Assist customers with product selection and answer questions about merchandise Contribute to a friendly, engaging shopping experience Help manage inventory and restock items as needed Keep displays and the sales floor visually appealing Who we’re looking for Enthusiasm for fashion and retail Strong commitment to customer service Positive attitude and willingness to work as part of a team