Retail Audit Lead - Western Cape

Join M-KOPA as a Retail Audit Lead in Western Cape!Are you the type of person who walks into a retail space and notices discrepancies that others overlook? Do you see processes that are followed in theory but not in reality? You anticipate risks before they arise? If this sounds like you, then M-KOPA has the perfect opportunity for you!We are seeking a proac…

Join M-KOPA as a Retail Team Lead in Western CapeManaging a retail operation is a multifaceted challenge that goes beyond just monitoring stock levels and reviewing SLA reports. It encompasses staff scheduling, enhancing shop branding, identifying training needs, engaging with depot owners, and addressing customer complaints, even when they seem to be lost in various queues. The role requires discerning which tasks to tackle personally and which to delegate, all while ensuring nothing falls through the cracks.If this resonates with your experience, and you seek a position with genuine scope and meaningful impact, M-KOPA might be the perfect fit for you.We are seeking a Retail Team Lead to spearhead our service centers, stock depots, and sales points across South Africa. This role is pivotal in overseeing operations, elevating customer experience standards, leading retail training initiatives, and managing the personnel and processes essential for our retail channel's success.About M-KOPAM-KOPA has proudly served over 7 million customers across Africa, unlocking more than $2 billion in credit. Notably, 55% of our customers are accessing formal financial services for the first time, with 86% reporting significant improvements in their quality of life. As we strive towards reaching 10 million customers, our retail presence is expanding, and the operational leadership that binds this growth is more critical than ever.What to Expect in This RoleThis position offers a diverse array of responsibilities. Each week, you may find yourself analyzing service center performance data, conducting stock audits, coordinating shop renovations, facilitating training sessions for retail staff, resolving escalated Freshdesk tickets, and preparing performance reports for the Retail Operations Manager. The dynamic nature of this role ensures that no two weeks are ever the same.

Retail Training & Quality Assurance Lead — Western CapeAs a professional in training and quality assurance, you understand that effective training goes beyond mere compliance — it transforms operational performance. With your expertise, you've witnessed how empowering teams through genuine skill enhancement leads to improved customer interactions, compliance metrics, and overall performance indicators. You recognize that disappointing quality audit results can be addressed with innovative approaches.This instinct — the ability to connect learning strategies with tangible operational outcomes — aligns perfectly with M-KOPA’s mission.We are seeking a Retail Training and Quality Assurance Lead in South Africa, responsible for elevating the capabilities and quality standards within our retail operations. Your role will involve designing and implementing training programs for Stock Controllers and retail teams, conducting quality audits across our operations, and leveraging data to drive continuous improvements that enhance customer experiences and team performance.About M-KOPAM-KOPA has positively impacted over 7 million customers across Africa, facilitating access to more than $2 billion in credit. Notably, 55% of our customers are engaging with formal financial services for the first time, with 86% reporting a significant improvement in their quality of life. As we strive to reach 10 million customers, the enhancement of our retail network and the quality of service provided are paramount. This role is essential in setting and maintaining high standards.The Unique Nature of This RoleUnlike traditional roles where training and quality assurance operate in silos, this position merges both functions, ensuring that insights gleaned from quality audits directly inform training initiatives. This synergy is crucial for fostering a culture of continuous improvement.

Join M-KOPA as a Retail Sales Agent in Western Cape!Transform Retail into a Force for Good.Your People Skills Can Make a Difference!If you're adept at managing customer interactions, reading their needs, and closing sales effectively, we want you on our team!But here’s the key question:Is your work contributing to meaningful change?At M-KOPA, it absolutely does. If that resonates with you, let’s talk.Why Join M-KOPA? Here’s What We’re Achieving:M-KOPA has provided over $2 billion in credit to more than 7 million customers across Africa, many of whom were previously excluded from traditional financial services. Over half of our customers are accessing financial products for the very first time.As we aim for 10 million customers, South Africa is pivotal to our expansion.Our collaboration with Pick n Pay allows us to be where our customers are, and as a Retail Sales Agent, you’ll be the face of this impactful experience.This role transcends traditional retail.It’s a dynamic intersection of sales, customer support, and inventory management, where your contributions make a visible impact every single day.

Join our dynamic team at m-KOPA as a Sales Trainer in the beautiful Western Cape region. We are seeking a passionate individual who thrives on developing the skills of sales teams to drive performance and achieve targets. As a Sales Trainer, you will create and deliver engaging training programs, ensuring our sales personnel are equipped with the knowledge and skills to excel.

Join M-KOPA as a Retail Operations Lead in Cape Town!Are you a natural leader with a background in retail or field operations? At M-KOPA, we recognize that the difference between success and mediocrity lies in effective leadership. We are looking for someone who can set daily standards, ensure accountability without compromising relationships, and quickly assess store operations to identify strengths and weaknesses.If you possess these qualities, this role may be the perfect fit for you. M-KOPA is inviting applications for the Retail Operations Lead position, a pivotal role in our South African operations.About M-KOPAM-KOPA is a leading pan-African fintech company dedicated to extending financial services to individuals who have traditionally been excluded from such access. With over seven million customers across the continent benefiting from credit, smartphones, solar energy, and electric mobility, our model has unlocked more than $2 billion in credit. An impressive 86% of our customers have reported significant improvements in their quality of life. Our growing team of over 2,300 employees and 35,000 agents is committed to expanding our reach.The retail channel plays a crucial role in delivering this access, and we are excited about our continued growth and expansion in this area.Why Join Us Now?M-KOPA is on a strategic expansion trajectory, aiming to grow from 7 million to 10 million customers. As our retail footprint expands, we are actively hiring across various functions to build the necessary infrastructure to support this growth. The Retail Operations Lead will be at the heart of this operational initiative in South Africa.This is a proactive role that reflects our growth and commitment to excellence within our operations.

We are seeking a dynamic and results-oriented Field Sales Manager to lead our sales initiatives in the beautiful Western Cape. In this role, you will be responsible for driving sales growth, managing client relationships, and leading a team of sales representatives. Your ability to strategize and execute sales plans will be crucial in achieving our business objectives.

Join arvo as an Industrial Relations Partner, where you will play a pivotal role in fostering a conducive work environment for our diverse workforce of around 1,000 employees. In this dynamic position, you will ensure robust employee relations, uphold legal compliance, and facilitate constructive interactions between staff and management.This hands-on advisory role is ideal for an experienced Industrial Relations (IR) professional capable of balancing organizational priorities with employee wellbeing. You will navigate complex personnel issues with both empathy and authority.Key ResponsibilitiesProvide expert advice on employee and industrial relations matters across the organization.Assist managers with handling misconduct, incapacity, performance issues, and grievance processes.Ensure that disciplinary and grievance procedures are conducted fairly, comply with legal standards, and are applied consistently.Support CCMA cases and external labor processes where necessary.Offer insights on labor legislation, company policies, and best practices.Identify trends and proactively address employee relations risks.Contribute to the development and implementation of IR policies, frameworks, and training.Report directly to the HR Manager.

Join OUTsurance, a leading insurance provider in South Africa, as an OUTsurance Broker. This is an exciting opportunity for individuals looking to kickstart their careers in the insurance industry. You will engage with clients, understand their needs, and provide tailored insurance solutions. As part of our dynamic team, you will receive comprehensive training and support to develop your skills and excel in your role.

Join the dynamic team at OUTsurance, a leader in the insurance industry, as a Broker in Cape Town. In this role, you will engage with clients, providing them with tailored insurance solutions that meet their specific needs. You'll be responsible for building strong relationships, understanding customer requirements, and delivering exceptional service.

About the Sales Intern Role Rentokil Initial is looking for a Sales Intern in Cape Town, Western Cape. This position is designed for recent graduates ready to start a career in sales and customer relationship management. The internship combines practical experience with structured learning through an accredited Learnership program and the RISA Sales Methodology. What You Will Do Promote and sell Rentokil Initial's products and services to current clients Identify and pursue new business opportunities to grow the company portfolio Conduct sales calls to engage with potential and existing customers Perform needs analyses to understand client requirements Prepare and deliver tailored proposals based on client needs What You Will Gain Hands-on sales experience in a professional setting Technical and operational knowledge of a diverse product range Structured learning through an accredited program Insight into proven sales methodologies

Rentokil Initial is offering three internship positions for PCO Interns in Claremont, Western Cape. This is an 8-month fixed-term program aimed at individuals who want to complete their qualification requirements while learning directly from experienced pest control professionals. The internship provides hands-on field experience and exposure to industry practices. What you will do Work alongside a qualified pest control technician to deliver services at client sites. Meet productivity targets set by Rentokil Initial. Support efforts to build strong client relationships and maintain customer satisfaction. Follow company Codes of Practice and demonstrate professionalism in all tasks. Learn to prepare documentation for both clients and internal records after each service visit. Advise clients on housekeeping, stacking, and pest-proofing methods. Ensure all activities comply with local laws and regulations. Clean and maintain equipment to ensure reliable operation. Gain familiarity with different pesticides and the equipment used in pest control services. Use all required Personal Protective Equipment (PPE) during work. Health & Safety Interns are required to comply with all Health & Safety standards set by Rentokil Initial and its clients throughout the internship.

About ElectrumElectrum is a pioneering payment software technology company.Since our inception in 2012, we have been delivering reliable, enterprise-grade, cloud-native software designed to enhance financial transaction processing. Our extensive expertise has positioned us as a trusted partner in managing high-volume, low-value payment schemes, empowering our clients to provide services to millions of South Africans daily.At Electrum, we are committed to making an impact – crafting solutions that matter, acting swiftly, and engaging in continuous learning as we expand. We believe in collaboration – partnering closely with our clients and teams to develop meaningful, sustainable solutions. Our focus is on ensuring safety – fostering open communication, intelligent risk-taking, and trust to nurture creativity and alignment. We champion empowered teams – recruiting exceptional talent, collaborating effectively, and maintaining high standards while leading with empathy and kindness.Joining the Electrum team means you will:Participate in the entire journey — from the initial concept to the final product launch.Enhance your skills through top-tier training and practical learning every day.Receive mentorship from industry leaders who are dedicated to your success.Thrive in a dynamic and innovative work environment where collaboration and creativity are encouraged.Address real-world customer challenges and witness the impact of your contributions directly.Explore numerous opportunities for career advancement and skill expansion.Gain valuable experience within a leading FinTech organization, contributing to impactful projects.The RoleIn our fast-growing company, this position transcends the traditional responsibilities of answering phones or greeting visitors. You will play a crucial role in fostering a warm, professional, and efficiently run office atmosphere for all who enter.Collaborating with a supportive office experience team, you will gain insights into various aspects of office operations and employee experiences. This role provides an excellent opportunity to refine your organizational and interpersonal skills while contributing to a lively, collaborative workplace.If you thrive in a people-oriented environment, take pride in organization, and enjoy creating a welcoming atmosphere, this position may be the perfect match for you.

OverviewAt Ten, our mission is straightforward: to establish ourselves as the most reliable service provider globally. We proudly hold the title of the world's leading provider of lifestyle management and concierge services, operating through a robust global network with over 1,000 dedicated employees.Our offerings are powered by Ten's innovative, proprietary technology platform, complemented by the expertise of our well-trained lifestyle managers. With our rapid growth and ambitious plans, we aim to continuously innovate and enhance the lives of millions of our members. Are you ready to help us achieve this vision?In the role of Head of Accounting, you will spearhead the Shared Service Finance Team, guiding them through various accounting responsibilities as part of our expansive Global Finance Operations. Your focus will be on ensuring the accuracy, compliance, and completeness of financial ledgers managed by local accountants within the shared service center, while overseeing all audit requests at both the Group and local levels. Your leadership will be critical in ensuring that our financial records are maintained accurately and that audit requirements are met punctually.You will collaborate closely with the Global Finance Team and work alongside the operations teams.KEY RESPONSIBILITIES: Local Team LeadershipDirect and manage a local team of accountants, ensuring meticulous ledger maintenance and strict adherence to compliance standards.Oversee the tracking of essential finance team tasks, ensuring continuous delivery and performance.Guarantee the quality of key financial controls and governance.Global Month-End Close & ReportingLead the month-end closing process, which includes locking and unlocking ledgers, integrating data into reporting tools, intercompany matching, month-end reviews, and addressing team queries.Coordinate and execute the month-end review of the income statement and detailed balance sheet (including sub-ledgers) to drive consistency, efficiency, and accuracy.Supervise the monthly closure of bank accounts, ensuring accurate reconciliations and revaluations.Ensure accountants maintain comprehensive subsidiary ledgers, including but not limited to asset registers (with monthly depreciation accounting), debtors, creditors, and member accounts.Coordinate the review of the Group balance sheet conducted by the Finance Management Team. Audit & Statutory ComplianceOversee the Group audit, facilitating alignment between the finance team and external auditors, ensuring all requirements are met.

Join CXG, a leading global customer experience agency dedicated to premium and luxury brands. We empower brands to achieve sustainable growth by transforming transactional interactions into meaningful relationships and emotional experiences.With a network of over 170 customer experience specialists across 70 countries, our mission is to help brands assess and enhance the experiences they provide, while fostering a robust culture of excellence in business.Are you an aficionado of premium or luxury brands? If so, we want to hear from you!As a CXG Evaluator, you will provide valuable insights through discreet evaluations of luxury retailers in sectors such as cosmetics, fashion, jewelry, watches, and automobiles. Share your experiences and help us advocate for exceptional service standards.Apply today to immerse yourself in the world of luxury retail and champion service excellence!

Join our dynamic sales team as an Entry-Level General Sales Assistant at La Granson International! We are looking for enthusiastic individuals who are passionate about customer service and sales. In this role, you will engage with customers, providing them with the best possible shopping experience while promoting our diverse range of products.Key Responsibilities:Guide customers in selecting and purchasing their desired products.Share your knowledge about our products to enhance customer understanding.Ensure the sales floor is clean, organized, and inviting.Achieve and surpass sales targets to contribute to team success.Address customer inquiries and resolve complaints effectively.Engage in continuous training to enhance personal and professional growth.

At DotActiv, we take pride in revolutionizing the South African retail landscape with our exceptional category management software and consultative services designed to enhance the in-store shopping experience. Our mission is: “To accelerate the world’s transition to retail sustainability through category management that delivers outstanding performance, superior shopping experiences, and significant advancements in sustainability.”This vibrant role is ideal for individuals eager to build a career in the retail sector, or for those who appreciate strategic planning, problem-solving, customer satisfaction, and fostering innovation.Offering a competitive Cost to Company ranging from R18K to R23K per month, we seek candidates who embody strategic thinking, adept problem-solving, and a commitment to customer satisfaction in an innovative setting.What does this role involve?As a Retail Category Planner at DotActiv, your responsibilities will include:(Utilizing DotActiv’s Category Planning Software)Developing strategic assortment plans;Creating data-driven floor space layouts;Formulating and constructing data-driven shelf plans;Conducting analytical reviews of floor and space plans;Developing optimized cluster plans for each product category using the cluster optimizer and maintenance tools within DotActiv software;Analyzing cluster plans and profiling each cluster to provide strategic insights to our clients;Enhancing customer and category performance by integrating category strategies, product financial performance, shopper psychology, and visual appeal;Advising and supporting retail clients as necessary.

Become a valued member of our vibrant team as a Retail Store Assistant at Dauntless Dynasty. We are on the lookout for driven, customer-oriented individuals who are dedicated to creating outstanding retail experiences. In this role, you will be essential in ensuring our customers receive top-notch service and easily discover the products they are searching for.Key Responsibilities:Customer Engagement: Welcome and assist customers, offering expert product and service advice tailored to their needs.Sales Enhancement: Propel sales by recognizing customer requirements, making tailored recommendations, and effectively upselling products when suitable.Product Expertise: Acquire and maintain an in-depth understanding of our diverse product offerings, including their features, benefits, and availability.Team Synergy: Collaborate closely with fellow team members to achieve store objectives and provide a seamless customer journey.Issue Resolution: Address and resolve customer inquiries and complaints professionally and efficiently.Qualifications:Completed Matric or equivalent (NQF Level 4).Prior experience in retail or customer service is preferred.Excellent communication and interpersonal skills.Capability to thrive in a fast-paced environment and manage multiple tasks effectively.Positive mindset and eagerness to learn.Flexibility to work various shifts, including weekends and holidays.What We Provide:Complimentary onboarding training.Opportunities for business travel.Staff accommodation available.If you are eager to elevate your customer service skills in an exciting retail environment, we want to hear from you! Join us in delivering an unforgettable shopping experience for our customers. Submit your application today.

Pentravel, a well-established division of Cullinan Holdings and a leader in the leisure travel and tourism sector, is on the lookout for an enthusiastic and customer-focused Travel Consultant to become part of our vibrant team in Cape Town. In this role, you will deliver outstanding service and expert guidance to our clients, crafting personalized travel itineraries and securing all necessary travel arrangements. Your performance will directly contribute to achieving sales targets and enhancing the overall profitability of our operations. If you possess a love for travel, exceptional communication skills, and thrive in a fast-paced environment, we invite you to apply!Key Responsibilities:Establish and nurture strong relationships with clients to encourage repeat business and referrals.Create and sell tailored travel itineraries that align with clients’ unique preferences, budgets, and requirements.Offer knowledgeable insights on travel destinations, visa requirements, and travel insurance options.Enhance sales through upselling, cross-selling, and advocating for the company’s preferred partners.Maintain precise records and client information using the company’s operational systems.Effectively manage customer inquiries and complaints in a professional manner.Stay informed on industry trends to provide the best service possible.Required Qualifications:A minimum of 1 year of experience in a sales-driven role.Exceptional verbal and written communication skills.Strong sales acumen and customer service expertise.Ability to work efficiently under pressure and meet tight deadlines.Experience with reservation systems, such as Amadeus, is a plus.A genuine passion for travel and familiarity with popular destinations.Willingness to work weekends and public holidays on a rotational basis as this is retail travel.We are committed to recruiting in accordance with our employment equity obligations.Benefits:A dynamic and culturally rich work environment.Numerous opportunities for learning and career growth, making this a genuine career path!A 'work hard, play hard' ethos with celebrations for achievements!Competitive monthly salary with an attractive commission structure offering unlimited earning potential.Achieve your sales goals and enjoy travel opportunities!

Join TransPerfect, the world's largest translation and language services company, as a Translation Project Coordinator. Our organization, founded in the early 1990s, has experienced organic growth year over year and remains driven by a founder-led ethos. With over 100 offices globally and a revenue surpassing $1 billion in 2021, we pride ourselves on our commitment to quality and client satisfaction.The Translation Project Coordinator plays a crucial role in managing and overseeing the successful delivery of various language projects, ensuring they meet client specifications and deadlines.Key Responsibilities:Oversee the complete project lifecycle for all assigned projects.Manage multiple projects and priorities in a dynamic, fast-paced setting.Comprehend and adhere to specific project instructions.Collaborate with sales teams to clarify project requirements.Develop and nurture strong relationships with global contract translators and proofreaders.Negotiate terms with vendors effectively.Coordinate with quality assurance personnel to ensure translations meet all requirements and are linguistically accurate.Communicate any project-related issues promptly.Ensure timely dissemination of information to sales teams as it becomes available.