About the job
Domino's Pizza in York seeks a Customer Service Representative to support smooth order processing and maintain a positive experience for every customer. This role centers on direct interaction with customers, both in person and over the phone, to ensure satisfaction from start to finish.
Main responsibilities
- Process orders accurately, whether customers call in or visit the store
- Answer questions about menu options, current promotions, and store guidelines
- Address complaints or concerns with patience and a helpful attitude
- Coordinate with team members to help orders get prepared and delivered promptly
What helps people thrive in this role
- A genuine interest in helping others and finding solutions
- Clear communication skills and good listening habits
- Ability to remain calm, polite, and focused during busy times
- Consistent energy and reliability throughout each shift
