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Join our dynamic team at auto1 as a Mobile Account Manager. In this role, you will be responsible for managing key client accounts, developing strong relationships, and ensuring customer satisfaction. Your proactive approach will help us grow our business and enhance our service offerings. If you are passionate about sales and eager to make a difference, we want to hear from you!
Join our dynamic team at auto1 as a Mobile Account Manager. In this role, you will be responsible for managing key client accounts, developing strong relationships, and ensuring customer satisfaction. Your proactive approach will help us grow our business and enhance our service offerings. If you are passionate about sales and eager to make a difference, we …
YOUR MISSIONAt Glovo, we aim to transform the shopping landscape for millions, ensuring effortless access to everything within urban environments. To fulfill this goal, we are seeking a strategic, analytical, and results-oriented professional to propel our Q-Commerce segment forward. We invite a dynamic and driven Senior Account Manager to become part of our Q-Commerce team, focusing on elevating the growth of our partners.THE JOURNEYManage strategic partner relationships comprehensively, including P&L oversight, executing product integrations, spearheading co-marketing initiatives to enhance visibility and engagement, and ensuring operational excellence.Facilitate the onboarding of new partners onto our platform, equipping them with essential tools and information for a successful partnership.Monitor and analyze our partners' business performance, evaluating key performance indicators (KPIs) to ensure month-over-month growth. Regularly track and report performance metrics.Lead contract renegotiations to establish robust partnerships built on sustainable economic foundations.Gather feedback from partners and translate insights into enhancements for products, marketing, and operations.Oversee partner assortment through effective category management.Collaborate with the sales team leader to close grocery deals.Generate comprehensive reports and dashboards for grocery partners to identify opportunities for operational improvement.
Role overview Delivery Hero seeks an Account Manager to support Longtail operations in Zagreb. This role centers on managing a group of client accounts, building reliable relationships, and helping drive business expansion. What you will do Manage a portfolio of client accounts within Longtail operations Maintain strong customer relationships and deliver attentive service Help identify new business opportunities and propose practical solutions About Delivery Hero Delivery Hero focuses on delivering practical solutions and dependable service for clients and partners.
Join our vibrant team at auto1 as an Account Manager! In this pivotal role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. Your expertise in sales will help drive our business forward, and you will play a crucial role in developing strategies to enhance client satisfaction.
As a Key Account Manager for Specialty Care at AbbVie, you will play a crucial role in managing relationships with key healthcare providers and stakeholders. Your mission will be to ensure that our innovative solutions reach the patients who need them the most. You will be responsible for developing strategic partnerships, understanding market dynamics, and driving business growth within the specialty care sector.
At Syntio, a Datatonic Company, we specialize in developing and implementing cutting-edge data-driven and AI-enhanced solutions that empower leading organizations to revolutionize their operations.Our dedicated teams integrate their expertise in data engineering, analytics, and machine learning to create scalable, innovative systems that drive insights, efficiency, and transformative growth.The RoleWe are seeking a Project Delivery Manager to guarantee the seamless and successful execution of projects within the realms of AI, Data, and Engineering for our esteemed clients.This position is perfect for an individual who merges exceptional project and people management abilities with a true enthusiasm for technology and innovation. You will oversee the entire delivery lifecycle — from strategic planning and execution to optimization and stakeholder engagement — ensuring projects are delivered efficiently, fulfill expectations, and create substantial business impact.Key Responsibilities• Direct comprehensive project delivery: including scope definition, resource allocation, timeline management, reporting, communication, and financial oversight.• Uphold exemplary delivery standards and ensure client satisfaction throughout project lifecycles.• Implement and tailor Agile methodologies (Scrum, Kanban, hybrid) to suit the unique needs of teams and clients.• Monitor and evaluate project performance, proactively identifying risks and opportunities for improvement.• Facilitate effective and transparent stakeholder communication, managing expectations across all levels.• Assess project health, including risks, team sentiment, and financial status.• Lead and nurture cross-functional teams, promoting collaboration, accountability, and a culture of continuous improvement.• Maintain precise RAG/RAID tracking to provide clear visibility into project status.RequirementsDemonstrated experience in project or delivery management, preferably within a technology, consulting, or SaaS context.In-depth knowledge of Agile, hybrid, and traditional delivery frameworks.Proficiency in JIRA or equivalent project management tools.Outstanding stakeholder management and communication skills (both internal and client-facing).Proven people management experience — mentoring, coaching, and developing teams within projects.A structured, proactive, and solution-oriented approach to challenges.
As an Associate Case Processing Manager, you will lead a dedicated team responsible for the management of Individual Case Safety Reports (ICSR) across various projects. Your leadership will ensure effective allocation of tasks, oversight of workflow processes, and the cultivation of strong client relationships in the realm of ICSR management.Key Responsibilities:Support project activities on behalf of both the client and the organization.Line manage assigned ICSR personnel, guiding and mentoring them toward excellence.Develop and maintain project-specific Key Performance Indicators (KPIs) to optimize efficiency and streamline procedures.Advocate for process improvements to the ICSR Operational Lead.Manage deviations within ICSR processes with the support of the ICSR Operational Lead.Review trackers and timesheet data for accuracy.Participate in ICSR processing and provide second quality control of cases.Act as the subject matter expert (SME) for the team and assist other SMEs as necessary.
Oversee the implementation and deployment of ASPICE across five distinct projects.Deliver robust coordination, structured methodologies, and expert guidance throughout the process.Ensure seamless alignment between project teams and ASPICE process requirements.Assist project stakeholders in meeting compliance and quality targets.Engage in hands-on execution as needed to drive project success.Initial focus during onboarding includes:Understanding project scope and key deliverables.Creating a clear roadmap for implementation.
About the Role DEPT® is growing in the DACH region and looking for a Senior Project Manager to guide digital projects for clients across Skopje, Budapest, and Zagreb. This role focuses on delivering technology-driven solutions with a strong emphasis on design and usability. What You Will Do Plan, coordinate, and execute complex online and e-commerce projects, keeping teams on track with established milestones. Manage projects from the proposal phase through delivery, ensuring work stays within deadlines and budget. Act as the main point of contact between internal teams and external stakeholders, clarifying project requirements and expectations. Offer consultative support to clients, approaching challenges proactively and with confidence. Apply expertise in stakeholder management, risk assessment, project controlling, and reporting to keep projects running smoothly. Lead interdisciplinary project teams, maintaining consistent communication across multiple locations.
Veeva Systems is a pioneering organization dedicated to enhancing the life sciences sector through innovative cloud solutions. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last year and are poised for continued growth.Our core values—Doing the Right Thing, Customer Success, Employee Success, and Speed—define our culture. In 2021, we made history by becoming a public benefit corporation, which commits us to uphold the interests of our customers, employees, society, and investors.As a Work Anywhere company, we empower you to choose your working environment—whether from home or at the office—to help you succeed.Join us in revolutionizing the life sciences industry and making a meaningful impact on our customers, employees, and communities.
Join Ergomed as a Pharmacovigilance Project Manager, where you will play a critical role in ensuring patient safety and regulatory compliance. You will lead project management efforts in pharmacovigilance, overseeing safety data, conducting risk assessments, and collaborating with cross-functional teams to enhance drug safety monitoring.As a key leader, you will be responsible for managing timelines, resources, and deliverables, ensuring that all pharmacovigilance activities align with regulatory requirements. Your expertise will contribute to high-quality reporting and the continuous improvement of safety processes.
Join us at Fever, the premier technology platform revolutionizing access to culture and live entertainment across the globe.Our mission is simple yet powerful: to democratize access to culture and entertainment. Utilizing our innovative technology and data-driven strategies, we are transforming how audiences engage with live experiences. Every month, we inspire over 300 million people in more than 40 countries to discover memorable events, while empowering creators to innovate and grow their offerings.With partnerships with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, and numerous international awards to our name, we are proud of our achievements and the support of leading global investors. Exciting, isn't it?We are on the lookout for proactive individuals who are ready to contribute to the future of entertainment. Are you prepared to embark on this journey with us?ABOUT THE ROLEIn this role, your contributions will include:Establish and nurture strong business relationships with leading producers, creators, venues, and key stakeholders in the entertainment sector.Craft and implement a strategic growth plan for the market, employing innovative approaches to amplify Fever's presence in the region.Effectively manage commercial strategies with major partners, ensuring mutual value creation and sustainable partnerships between Fever and event organizers.Demonstrate exceptional organizational skills to balance and expand a diverse client base.
Role overview JYSK seeks a Deputy Store Manager for its Zagreb store. This role works closely with the Store Manager to keep daily operations running smoothly. The Deputy Store Manager helps lead the team, ensures store standards are met, and steps in to motivate staff. Providing attentive customer service is a key part of the job. What you will do Assist the Store Manager with day-to-day store operations Help guide and motivate team members Encourage a positive atmosphere and promote teamwork Deliver attentive customer service on the sales floor Requirements Interest in retail and working with people Keen to grow a career at JYSK Enjoys working as part of a team Willing to take on new challenges in a busy store environment
JYSK seeks a Deputy Store Manager for its Zagreb location. This role works closely with the Store Manager to keep daily operations running smoothly while supporting both customers and team members. Main responsibilities Support the Store Manager in handling store routines and activities Encourage and guide staff to achieve sales targets Foster a friendly, customer-oriented environment Contribute to maintaining strong service and store appearance standards Location This position is based in Zagreb.
Securitas seeks an Independent Bookkeeper (m/f) to join the team in Zagreb. This role keeps daily financial records organized, upholds accounting standards, and helps maintain steady business operations. Key responsibilities Handle bookkeeping duties and keep financial records up to date Follow applicable accounting standards and regulations Contribute to operational efficiency by managing financial administration What we look for Attention to detail and accuracy in all tasks Comfort working with numbers and financial documents Professional attitude and commitment to maintaining high standards This position is located in Zagreb.
JYSK d.o.o. seeks a Deputy Store Manager to join the team in Zagreb. This role works closely with the Store Manager to keep daily operations on track and the store environment positive for both staff and customers. The Deputy Store Manager plays a key part in team coordination and helps maintain a high standard of customer service. Main responsibilities Work alongside the Store Manager to oversee day-to-day store activities Coordinate and support staff on the shop floor Contribute to sales efforts and uphold strong customer service standards Keep the store clean, organized, and welcoming for shoppers Location This position is based in Zagreb.
Role overview Delivery Hero SE is seeking a Finance Manager based in Zagreb. This role carries responsibility for financial operations, emphasizing accurate financial reporting and adherence to relevant standards. What you will do Lead a team of finance professionals in daily and ongoing activities Oversee the day-to-day financial operations of the Zagreb office Ensure financial reports are both accurate and compliant with applicable standards Support business goals by driving strategic finance initiatives Work to optimize overall financial performance
JYSK seeks an Assistant Store Manager for its Zagreb store. This position works closely with the store manager to keep daily operations running smoothly and supports the sales team on the shop floor. Main responsibilities Assist with managing daily store activities Help guide and motivate the sales team Contribute to a positive and welcoming atmosphere for customers Support efforts to achieve store targets and maintain high standards What to expect This role focuses on both team leadership and customer service. The Assistant Store Manager helps ensure the store meets its goals while delivering a strong shopping experience in Zagreb.
FlixMobility GmbH is looking for a Junior Authorization Manager based in Zagreb. This position plays a key part in supporting the company’s authorization processes and upholding compliance standards. Role overview The Junior Authorization Manager works closely with several departments to ensure that all authorization workflows stay on track. Day-to-day, this role helps coordinate tasks and assists in managing documentation related to compliance. Collaboration Regular interaction with colleagues from different teams is central to this position. Clear communication and teamwork are important for keeping the authorization process efficient and compliant.
Join our dynamic team at Viva.com as a Direct Team Manager, based in our Zagreb office with regular travel to meet clients on-site.We are looking for a skilled Business Developer with a strong background in client relations and team leadership. This is a unique opportunity to contribute to one of Europe’s most innovative digital payments companies and help shape the future of financial technology. If you are passionate about driving success and fostering collaborative environments, we encourage you to apply.About Viva.comViva.com is Europe’s pioneering Tech Bank for Businesses, transforming omnichannel payment acceptance. We provide card issuing, loans, and deposit accounts to enterprises across Europe, operating under the Bank of Greece license and complying with EU regulations in 22 countries. As a leader in the 'Tap on Any Device' technology, Viva.com enables seamless payment acceptance on various devices, enhancing business operations. Our holistic approach integrates over 450 tech partners, ensuring businesses benefit from cutting-edge financial services and innovative solutions.Role Overview:As the Direct Team Manager, you will lead and inspire our Client Relationship Representatives, both in-house and field-based. The ideal candidate will possess over 7 years of experience in promoting financial services and leading teams within a fast-paced environment.Key Responsibilities:Lead, mentor, and energize a team of Client Relationship Representatives, ensuring alignment and engagement.Uphold high service standards, addressing escalated client issues with professionalism.Conduct performance evaluations and provide continuous feedback and training.Oversee scheduling, time management, and activity tracking for smooth operations.Foster a supportive environment that motivates team success.Serve as a vital link between client-facing teams and internal departments to enhance the client journey.
Join our dynamic team at auto1 as a Mobile Account Manager. In this role, you will be responsible for managing key client accounts, developing strong relationships, and ensuring customer satisfaction. Your proactive approach will help us grow our business and enhance our service offerings. If you are passionate about sales and eager to make a difference, we …
YOUR MISSIONAt Glovo, we aim to transform the shopping landscape for millions, ensuring effortless access to everything within urban environments. To fulfill this goal, we are seeking a strategic, analytical, and results-oriented professional to propel our Q-Commerce segment forward. We invite a dynamic and driven Senior Account Manager to become part of our Q-Commerce team, focusing on elevating the growth of our partners.THE JOURNEYManage strategic partner relationships comprehensively, including P&L oversight, executing product integrations, spearheading co-marketing initiatives to enhance visibility and engagement, and ensuring operational excellence.Facilitate the onboarding of new partners onto our platform, equipping them with essential tools and information for a successful partnership.Monitor and analyze our partners' business performance, evaluating key performance indicators (KPIs) to ensure month-over-month growth. Regularly track and report performance metrics.Lead contract renegotiations to establish robust partnerships built on sustainable economic foundations.Gather feedback from partners and translate insights into enhancements for products, marketing, and operations.Oversee partner assortment through effective category management.Collaborate with the sales team leader to close grocery deals.Generate comprehensive reports and dashboards for grocery partners to identify opportunities for operational improvement.
Role overview Delivery Hero seeks an Account Manager to support Longtail operations in Zagreb. This role centers on managing a group of client accounts, building reliable relationships, and helping drive business expansion. What you will do Manage a portfolio of client accounts within Longtail operations Maintain strong customer relationships and deliver attentive service Help identify new business opportunities and propose practical solutions About Delivery Hero Delivery Hero focuses on delivering practical solutions and dependable service for clients and partners.
Join our vibrant team at auto1 as an Account Manager! In this pivotal role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. Your expertise in sales will help drive our business forward, and you will play a crucial role in developing strategies to enhance client satisfaction.
As a Key Account Manager for Specialty Care at AbbVie, you will play a crucial role in managing relationships with key healthcare providers and stakeholders. Your mission will be to ensure that our innovative solutions reach the patients who need them the most. You will be responsible for developing strategic partnerships, understanding market dynamics, and driving business growth within the specialty care sector.
At Syntio, a Datatonic Company, we specialize in developing and implementing cutting-edge data-driven and AI-enhanced solutions that empower leading organizations to revolutionize their operations.Our dedicated teams integrate their expertise in data engineering, analytics, and machine learning to create scalable, innovative systems that drive insights, efficiency, and transformative growth.The RoleWe are seeking a Project Delivery Manager to guarantee the seamless and successful execution of projects within the realms of AI, Data, and Engineering for our esteemed clients.This position is perfect for an individual who merges exceptional project and people management abilities with a true enthusiasm for technology and innovation. You will oversee the entire delivery lifecycle — from strategic planning and execution to optimization and stakeholder engagement — ensuring projects are delivered efficiently, fulfill expectations, and create substantial business impact.Key Responsibilities• Direct comprehensive project delivery: including scope definition, resource allocation, timeline management, reporting, communication, and financial oversight.• Uphold exemplary delivery standards and ensure client satisfaction throughout project lifecycles.• Implement and tailor Agile methodologies (Scrum, Kanban, hybrid) to suit the unique needs of teams and clients.• Monitor and evaluate project performance, proactively identifying risks and opportunities for improvement.• Facilitate effective and transparent stakeholder communication, managing expectations across all levels.• Assess project health, including risks, team sentiment, and financial status.• Lead and nurture cross-functional teams, promoting collaboration, accountability, and a culture of continuous improvement.• Maintain precise RAG/RAID tracking to provide clear visibility into project status.RequirementsDemonstrated experience in project or delivery management, preferably within a technology, consulting, or SaaS context.In-depth knowledge of Agile, hybrid, and traditional delivery frameworks.Proficiency in JIRA or equivalent project management tools.Outstanding stakeholder management and communication skills (both internal and client-facing).Proven people management experience — mentoring, coaching, and developing teams within projects.A structured, proactive, and solution-oriented approach to challenges.
As an Associate Case Processing Manager, you will lead a dedicated team responsible for the management of Individual Case Safety Reports (ICSR) across various projects. Your leadership will ensure effective allocation of tasks, oversight of workflow processes, and the cultivation of strong client relationships in the realm of ICSR management.Key Responsibilities:Support project activities on behalf of both the client and the organization.Line manage assigned ICSR personnel, guiding and mentoring them toward excellence.Develop and maintain project-specific Key Performance Indicators (KPIs) to optimize efficiency and streamline procedures.Advocate for process improvements to the ICSR Operational Lead.Manage deviations within ICSR processes with the support of the ICSR Operational Lead.Review trackers and timesheet data for accuracy.Participate in ICSR processing and provide second quality control of cases.Act as the subject matter expert (SME) for the team and assist other SMEs as necessary.
Oversee the implementation and deployment of ASPICE across five distinct projects.Deliver robust coordination, structured methodologies, and expert guidance throughout the process.Ensure seamless alignment between project teams and ASPICE process requirements.Assist project stakeholders in meeting compliance and quality targets.Engage in hands-on execution as needed to drive project success.Initial focus during onboarding includes:Understanding project scope and key deliverables.Creating a clear roadmap for implementation.
About the Role DEPT® is growing in the DACH region and looking for a Senior Project Manager to guide digital projects for clients across Skopje, Budapest, and Zagreb. This role focuses on delivering technology-driven solutions with a strong emphasis on design and usability. What You Will Do Plan, coordinate, and execute complex online and e-commerce projects, keeping teams on track with established milestones. Manage projects from the proposal phase through delivery, ensuring work stays within deadlines and budget. Act as the main point of contact between internal teams and external stakeholders, clarifying project requirements and expectations. Offer consultative support to clients, approaching challenges proactively and with confidence. Apply expertise in stakeholder management, risk assessment, project controlling, and reporting to keep projects running smoothly. Lead interdisciplinary project teams, maintaining consistent communication across multiple locations.
Veeva Systems is a pioneering organization dedicated to enhancing the life sciences sector through innovative cloud solutions. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last year and are poised for continued growth.Our core values—Doing the Right Thing, Customer Success, Employee Success, and Speed—define our culture. In 2021, we made history by becoming a public benefit corporation, which commits us to uphold the interests of our customers, employees, society, and investors.As a Work Anywhere company, we empower you to choose your working environment—whether from home or at the office—to help you succeed.Join us in revolutionizing the life sciences industry and making a meaningful impact on our customers, employees, and communities.
Join Ergomed as a Pharmacovigilance Project Manager, where you will play a critical role in ensuring patient safety and regulatory compliance. You will lead project management efforts in pharmacovigilance, overseeing safety data, conducting risk assessments, and collaborating with cross-functional teams to enhance drug safety monitoring.As a key leader, you will be responsible for managing timelines, resources, and deliverables, ensuring that all pharmacovigilance activities align with regulatory requirements. Your expertise will contribute to high-quality reporting and the continuous improvement of safety processes.
Join us at Fever, the premier technology platform revolutionizing access to culture and live entertainment across the globe.Our mission is simple yet powerful: to democratize access to culture and entertainment. Utilizing our innovative technology and data-driven strategies, we are transforming how audiences engage with live experiences. Every month, we inspire over 300 million people in more than 40 countries to discover memorable events, while empowering creators to innovate and grow their offerings.With partnerships with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, and numerous international awards to our name, we are proud of our achievements and the support of leading global investors. Exciting, isn't it?We are on the lookout for proactive individuals who are ready to contribute to the future of entertainment. Are you prepared to embark on this journey with us?ABOUT THE ROLEIn this role, your contributions will include:Establish and nurture strong business relationships with leading producers, creators, venues, and key stakeholders in the entertainment sector.Craft and implement a strategic growth plan for the market, employing innovative approaches to amplify Fever's presence in the region.Effectively manage commercial strategies with major partners, ensuring mutual value creation and sustainable partnerships between Fever and event organizers.Demonstrate exceptional organizational skills to balance and expand a diverse client base.
Role overview JYSK seeks a Deputy Store Manager for its Zagreb store. This role works closely with the Store Manager to keep daily operations running smoothly. The Deputy Store Manager helps lead the team, ensures store standards are met, and steps in to motivate staff. Providing attentive customer service is a key part of the job. What you will do Assist the Store Manager with day-to-day store operations Help guide and motivate team members Encourage a positive atmosphere and promote teamwork Deliver attentive customer service on the sales floor Requirements Interest in retail and working with people Keen to grow a career at JYSK Enjoys working as part of a team Willing to take on new challenges in a busy store environment
JYSK seeks a Deputy Store Manager for its Zagreb location. This role works closely with the Store Manager to keep daily operations running smoothly while supporting both customers and team members. Main responsibilities Support the Store Manager in handling store routines and activities Encourage and guide staff to achieve sales targets Foster a friendly, customer-oriented environment Contribute to maintaining strong service and store appearance standards Location This position is based in Zagreb.
Securitas seeks an Independent Bookkeeper (m/f) to join the team in Zagreb. This role keeps daily financial records organized, upholds accounting standards, and helps maintain steady business operations. Key responsibilities Handle bookkeeping duties and keep financial records up to date Follow applicable accounting standards and regulations Contribute to operational efficiency by managing financial administration What we look for Attention to detail and accuracy in all tasks Comfort working with numbers and financial documents Professional attitude and commitment to maintaining high standards This position is located in Zagreb.
JYSK d.o.o. seeks a Deputy Store Manager to join the team in Zagreb. This role works closely with the Store Manager to keep daily operations on track and the store environment positive for both staff and customers. The Deputy Store Manager plays a key part in team coordination and helps maintain a high standard of customer service. Main responsibilities Work alongside the Store Manager to oversee day-to-day store activities Coordinate and support staff on the shop floor Contribute to sales efforts and uphold strong customer service standards Keep the store clean, organized, and welcoming for shoppers Location This position is based in Zagreb.
Role overview Delivery Hero SE is seeking a Finance Manager based in Zagreb. This role carries responsibility for financial operations, emphasizing accurate financial reporting and adherence to relevant standards. What you will do Lead a team of finance professionals in daily and ongoing activities Oversee the day-to-day financial operations of the Zagreb office Ensure financial reports are both accurate and compliant with applicable standards Support business goals by driving strategic finance initiatives Work to optimize overall financial performance
JYSK seeks an Assistant Store Manager for its Zagreb store. This position works closely with the store manager to keep daily operations running smoothly and supports the sales team on the shop floor. Main responsibilities Assist with managing daily store activities Help guide and motivate the sales team Contribute to a positive and welcoming atmosphere for customers Support efforts to achieve store targets and maintain high standards What to expect This role focuses on both team leadership and customer service. The Assistant Store Manager helps ensure the store meets its goals while delivering a strong shopping experience in Zagreb.
FlixMobility GmbH is looking for a Junior Authorization Manager based in Zagreb. This position plays a key part in supporting the company’s authorization processes and upholding compliance standards. Role overview The Junior Authorization Manager works closely with several departments to ensure that all authorization workflows stay on track. Day-to-day, this role helps coordinate tasks and assists in managing documentation related to compliance. Collaboration Regular interaction with colleagues from different teams is central to this position. Clear communication and teamwork are important for keeping the authorization process efficient and compliant.
Join our dynamic team at Viva.com as a Direct Team Manager, based in our Zagreb office with regular travel to meet clients on-site.We are looking for a skilled Business Developer with a strong background in client relations and team leadership. This is a unique opportunity to contribute to one of Europe’s most innovative digital payments companies and help shape the future of financial technology. If you are passionate about driving success and fostering collaborative environments, we encourage you to apply.About Viva.comViva.com is Europe’s pioneering Tech Bank for Businesses, transforming omnichannel payment acceptance. We provide card issuing, loans, and deposit accounts to enterprises across Europe, operating under the Bank of Greece license and complying with EU regulations in 22 countries. As a leader in the 'Tap on Any Device' technology, Viva.com enables seamless payment acceptance on various devices, enhancing business operations. Our holistic approach integrates over 450 tech partners, ensuring businesses benefit from cutting-edge financial services and innovative solutions.Role Overview:As the Direct Team Manager, you will lead and inspire our Client Relationship Representatives, both in-house and field-based. The ideal candidate will possess over 7 years of experience in promoting financial services and leading teams within a fast-paced environment.Key Responsibilities:Lead, mentor, and energize a team of Client Relationship Representatives, ensuring alignment and engagement.Uphold high service standards, addressing escalated client issues with professionalism.Conduct performance evaluations and provide continuous feedback and training.Oversee scheduling, time management, and activity tracking for smooth operations.Foster a supportive environment that motivates team success.Serve as a vital link between client-facing teams and internal departments to enhance the client journey.