People Operations Specialist

Join our dynamic team as a People Operations Specialist at dept! We are looking for a passionate individual who thrives in a collaborative environment and is dedicated to enhancing the employee experience. In this role, you will be responsible for implementing HR strategies, managing recruitment processes, and fostering a positive workplace culture.

Join our dynamic Customer Services team as a Backoffice Operational Specialist! In this pivotal role, you will leverage your analytical skills to generate business insights through meticulous reporting and control processes. Your contributions will support the Customer Services management team in cost management, identifying process inefficiencies, and ensuring adherence to internal standards.Key Responsibilities:Gather, monitor, and analyze data within the Customer Services department to develop user-friendly reports.Validate and oversee data input from Field Technicians in internal systems, ensuring accuracy of working orders.Create comprehensive reports, conduct data analysis, and propose operational enhancements when necessary.Respond promptly and accurately to requests for standard and ad hoc reporting from local and group levels.Assess customer reporting requests and provide timely feedback in collaboration with your direct manager.Collaborate with various departments to collect and share data, fulfilling reporting requests as needed.Solicit feedback from end-users to drive continuous system improvement.

Veeva Systems is an innovative company dedicated to transforming the life sciences industry by providing cloud solutions that accelerate the delivery of therapies to patients. As one of the fastest-growing SaaS organizations globally, we achieved over $2 billion in revenue in our previous fiscal year and have significant growth opportunities ahead.Our core values drive everything we do: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the needs of customers, employees, society, and investors.As a Work Anywhere company, we offer flexible work arrangements, allowing you to work from home or in the office to maximize your productivity.Join us in our mission to revolutionize the life sciences sector, making a meaningful impact on our customers, employees, and communities.The RoleAt Veeva Link, our goal is to establish ourselves as the global leader in deep data for life sciences. Our platform assists professionals in identifying key individuals for clinical trials, educational initiatives, and advisory boards. This efficient access to information helps shorten the time it takes to bring critical medications to market, facilitates trials with the most relevant experts, and disseminates knowledge about new treatments within the life sciences community. Further information on Veeva Link can be found on our product pages at https://www.veeva.com/products/veeva-link/. As the Lead, you will oversee and mentor a remote team of around 40 researchers dedicated to identifying data pertaining to Key People, ensuring adherence to compliance and quality standards. You will be responsible for designing data production processes and implementing improvements in our operations and technology. Your leadership will directly impact your team's efficiency and quality of output.

Role overview Delivery Hero seeks a Head of Operations based in Zagreb, Croatia. This leader will oversee daily operational functions, aiming to improve efficiency and support business growth across multiple service areas. What you will do Lead and manage daily operations in Zagreb Find ways to streamline processes and boost efficiency Support growth efforts across different service areas Work closely with teams to keep operations running smoothly Requirements Extensive experience in operations management Strategic thinker with a drive for continuous improvement Comfortable working in a dynamic, high-energy environment Strong leadership and communication abilities This role shapes operational excellence for Delivery Hero in Croatia, offering the chance to make a direct impact on the company’s success in the region.

Join Indie Campers as an intern in our Tourism and Operations department, where you will gain hands-on experience in the dynamic world of travel and hospitality. Our internship program is designed to provide you with the tools and knowledge necessary to excel in the tourism industry. You will be involved in various operational tasks, helping us to enhance our customer service and streamline our processes.

 YOUR MISSIONJoin Glovo and become an integral part of our operations team in Croatia! We are seeking a proactive Operations Analyst who excels in blending creativity with data analytics, transforming ambitious strategies into tangible outcomes. In this role, you will serve as the primary analyst, generating actionable insights and conducting data analysis across more than 20 cities. Your contributions will provide our team with the essential strategic intelligence to drive impactful operational decisions.YOUR RESPONSIBILITIESDeliver analytical support to enhance understanding of Glovo's operational model.Conduct analyses to uncover insights aimed at improving Courier KPIs.Identify and resolve data reliability issues.Act as the key data point of contact for the department, providing data, reporting, and promoting a data-driven culture.Analyze data from couriers' first deliveries to maximize retention through insightful findings.Manage dashboards and create new tools for enhanced visibility of metrics within the department.Develop analytical frameworks and models, ensuring clear communication and instruction across the department.Dive deep into data to identify reasons behind trends and potential levers for KPI improvements (and take accountability for these metrics).Evaluate strategic opportunities through a variety of quantitative analyses and A/B testing.Understand local and regional needs by empathizing with the courier experience.

Join indiecampers, a leading camper rental service, as a Tourism & Operations Intern in Zagreb. This is a fantastic opportunity to gain hands-on experience in the travel and tourism industry while working with a dynamic team. You will assist in the day-to-day operations, support customer service initiatives, and contribute to enhancing the overall travel experience for our customers.

Join Ergomed as a Regulatory Intelligence and Analytics Specialist and play a pivotal role in enhancing our regulatory strategies.In this dynamic position, you will be responsible for gathering, analyzing, and interpreting regulatory data to support our drug development processes. You will collaborate closely with cross-functional teams to ensure compliance and streamline regulatory submissions.

Join our team as a Client Operations Representative in Zagreb, Croatia!Are you a proactive problem-solver with a talent for transforming opportunities into meaningful partnerships? At viva.com, our Client Operations team is essential to our mission, utilizing innovative technology in the payments industry to cultivate enduring client relationships. If you have a passion for technology, business development, and exceptional customer service, we encourage you to apply!About viva.com:Viva.com stands as the first Tech Bank in Europe tailored for businesses, revolutionizing omnichannel payment acceptance. We provide a comprehensive range of services, including card issuing, loans, and deposit accounts to enterprises across Europe. Licensed by the Bank of Greece, we operate under the EU FOS regime in 22 EU countries, delivering unparalleled financial services. Viva.com has pioneered the 'Tap on Any Device' technology, allowing payment acceptance on any device, or even without one. Today, we lead the transition to All-in-One business solutions, empowered by our extensive suite of financial services. Reflecting a holistic approach to business needs, we have established a vibrant ecosystem featuring over 450 tech partner-innovators in software and hardware, connecting directly to local payment schemes and alternative payment methods. Our vision is to provide businesses with a value-driven platform that accelerates the adoption of cutting-edge technology.Role Overview:As a vital member of our Operations Team, you will manage incoming leads, assist merchants with onboarding, and ensure the seamless delivery of our services.Key Responsibilities:Evaluate and allocate incoming leads to the appropriate teams.Guide and assist existing merchants through the onboarding process and payment acceptance setup.Promote both existing and new services to potential merchants.Monitor and support active merchants post-activation to ensure smooth collaboration.Serve as a key liaison between internal departments to enhance the effective use of internal systems.Maintain and update client information in the company database accurately.Analyze account performance to drive growth initiatives.Show interest in AI-powered tools and adapt to AI-enhanced working environments.Collaborate with internal teams to ensure consistent service delivery.

Join datatonic as a Senior AI & Cloud Operations Engineer, where you'll play a pivotal role in enhancing our cloud operations and AI solutions. You will be responsible for the design, implementation, and maintenance of scalable AI solutions in cloud environments. Your expertise will drive innovation and efficiency across our operations.

Join Ergomed as a Senior Specialist in our Regulatory & Pharmacovigilance Network. In this pivotal role, you will collaborate with cross-functional teams to ensure compliance with regulatory requirements while enhancing patient safety. Your expertise will help shape our commitment to excellence in the pharmaceutical industry.

ABOUT US At Indie Campers, we strive to revolutionize the way people experience road trips. As the leading campervan marketplace, we are dedicated to making unforgettable journeys accessible to everyone. Our innovative digital platform and customer-focused service have enabled us to create a seamless booking experience and offer high-quality road trips at competitive prices. With over one million nights rented through our platform, we have proudly served more than 300,000 travelers from 169 countries. We provide a diverse range of options for road trips, including short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our available vehicles. With a strong emphasis on technology, our team faces exciting challenges that require motivated and talented individuals to help us continue our growth. We are eager to welcome new members who share our passion for adventure and innovation. THE ROLE We are seeking enthusiastic students or recent graduates eager to immerse themselves in the dynamic world of RV and campervan rentals, while gaining valuable hands-on experience in tourism at our new Zagreb Depot. As a Tourism & Operations Intern, you will embody the welcoming spirit of our brand—greeting guests, preparing them for the road trips of a lifetime, and ensuring their journeys conclude as wonderfully as they began. If you're energized by meeting new people, enjoy tackling challenges, and thrive in a fast-paced environment, your next adventure starts here! WHAT WILL YOU WORK ON? Front-office activities: Customer service and sales: Manage check-ins and check-outs, register guests, process payments, explain campervan features, terms and conditions, and upsell road trip extras. Back-office activities: Operations handling: Align reservations with available campervans, verify and prepare campers, and coordinate road trip extras and kits. Quality control: Ensure campervans are maintained in excellent condition and identify any maintenance or repair needs. Support activities: Assist the team in monitoring stock, coordinating the fleet of campervans, and troubleshooting operational issues.

Veeva Systems is a trailblazer in the industry cloud space, dedicated to accelerating the delivery of therapies to patients by empowering life sciences companies. As one of the most rapidly expanding SaaS organizations, we achieved over $2 billion in revenue in our last fiscal year, with significant growth potential ahead.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—define our culture. In 2021, we made history by becoming a public benefit corporation (PBC), legally committed to balancing the needs of customers, employees, society, and investors.As a Work Anywhere company, we provide flexibility for you to work remotely or in our offices, ensuring you can excel in your preferred environment.Join us in revolutionizing the life sciences industry, as we strive to make a meaningful impact on our customers, employees, and communities.The RoleElevate your career with Veeva RTSM! We are expanding our team and seeking a Technical Operations Engineer to enhance our world-class IRT/RTSM system. This dynamic position encompasses various responsibilities, from Site Reliability Engineering (SRE) and DevOps to Systems Administration and Release Management. If you are a motivated, quick-learning early-career engineer eager to thrive in a startup-like atmosphere supported by a robust, growing public company, this is your chance to make an immediate impact.

Join our team as a Field Data Collection Specialist / Surveyor!At Terry Soot Management Group (TSMG), established in 2017, we specialize in collecting essential field data where automation is not feasible. Our dedicated teams across Europe and North America gather critical information through counting features, capturing images, recording videos, and meticulously scanning areas to support informed decision-making.Project Overview:The primary objective of our current project is to enhance online mapping applications through the collection of visual and geo data.Key Responsibilities:We are seeking a team of surveyors to operate in various European countries. Each team member will be equipped with a specialized backpack containing a camera. Your main responsibility will be to traverse designated areas, allowing the camera to capture the surrounding environment.Work Schedule:Monday to Friday, with daily hours ranging from 6 to 8 hours.

Join us as an AI Data Specialist to enhance the quality of AI-generated content in Croatian. Job Type: FreelanceLocation: Remote WorkWork Schedule: Part-time - 10+ hours per week with flexible hours.Start Date: ImmediateDuration: To Be ConfirmedRate: Varies depending on location Contribute to the Future of AIWhether you are a student, recent graduate, stay-at-home parent, or a professional in search of flexible remote opportunities, this is your chance to influence the development and safety of advanced AI models. Your ResponsibilitiesThe position requires engaging in various data-related activities, including:- Collecting, evaluating, and annotating data.- Conducting pairwise comparisons.- Performing counting tasks.- Tagging and labeling objects across multiple content types including audio, video, images, or collected data. Qualifications We Seek:- Native-level proficiency in Croatian.- English Proficiency: A fluent or advanced level (B2–C2).- Preferred AI & Data Skills: Familiarity with machine learning tasks, data collection and preprocessing, data evaluation and quality assurance, and data annotation and labeling. Our Offerings- Flexible working hours.- Opportunity to earn supplementary income.- Prompt payment for work completed.- This role is perfect for students, part-time workers, or stay-at-home parents.

Metromakro is looking for an Internal Procurement Specialist to strengthen its procurement operations in Zagreb. This position centers on supporting the purchase of goods and services, with a focus on efficiency and reliability. Role overview The Internal Procurement Specialist manages supplier relationships, coordinates purchasing activities, and helps maintain optimal inventory levels. Attention to detail and a proactive approach are important in keeping procurement processes on track. Key responsibilities Ensure goods and services are procured on schedule and within requirements Maintain and build relationships with suppliers Monitor and optimize inventory to meet company needs Impact This role supports Metromakro's overall efficiency and performance. There is room to develop skills and grow professionally within the company.

 YOUR MISSIONJoin us and take a crucial role in transforming Glovo's operations team in Croatia! We are seeking an enthusiastic Data Analyst who excels in blending creativity with data-driven accuracy to bring innovative ideas to fruition. In this role, you will serve as the key expert in deriving actionable insights by analyzing data across more than 20 cities. Your contributions will provide the necessary strategic intelligence for our team to make impactful operational decisions.THE JOURNEYOffer analytical support to enhance the understanding of Glovo's operational model.Conduct analyses that yield insights aimed at improving Courier KPIs.Identify and resolve data reliability issues effectively.Act as the primary data point of contact for the department, facilitating data access, reporting, and a data-driven culture.Extract insights through data analysis during couriers' initial deliveries to enhance retention rates.Manage dashboards and develop new tools to enhance metric visibility within the department.Create analytical frameworks and models and communicate findings throughout the department.Delve into data to understand the underlying reasons and actionable levers to improve KPIs, taking accountability for these improvements.Assess strategic opportunities through extensive quantitative analyses and A/B testing.Recognize local and regional needs, empathizing with the courier's experience.

Company Overview:Terry Soot Management Group (TSMG) is a pioneering leader in field data collection, established in 2017, with a strong presence across Europe, North America, and Asia. We specialize in areas where automation is limited, relying on direct human observation and action to gather vital data. Our dedicated teams are committed to providing actionable insights that empower our partners to make informed decisions.Role Overview:We are currently in search of a Bertha Certified Test Operator to join our innovative autonomous vehicle initiative. The Bertha certification reflects an exceptional level of expertise in real-world vehicle testing, situational awareness, and effective public interaction—essential for collecting valuable data and ensuring a safe experience with autonomous vehicles.

As a Financial Controller at Eurofins Croatia, you will be instrumental in maintaining the precision, integrity, and reliability of our financial operations. Your expertise will contribute significantly to the financial health of our organization.Key responsibilities include:Leading the coordination of month-end and year-end closing activities along with associated reporting.Assisting in the preparation of budgets and forecasts to guide financial planning.Overseeing General Ledger activities to ensure the accuracy of financial records.Enhancing finance processes, controls, and systems for improved efficiency.Monitoring and managing capital expenditure (CAPEX) effectively.Conducting thorough cash flow monitoring and analysis.Delivering accurate, timely, and relevant financial information to stakeholders.

Join Ergomed, a leading global provider of specialized services to the pharmaceutical industry, as a Senior Specialist/Manager in Regulatory Intelligence and Analytics. In this pivotal role, you will leverage your expertise to drive regulatory insights and analytics, ensuring compliance and facilitating strategic decision-making.Your responsibilities will include monitoring global regulatory trends, analyzing complex data, and providing actionable insights to enhance our clients' product development and compliance strategies. You will work closely with cross-functional teams and contribute to the development of innovative solutions that meet regulatory requirements.