Field Operations Specialist

Acadian Asset Management LLC is hiring a Business Architect II focused on Operations Systems in Boston, Massachusetts. This role centers on shaping and delivering solutions that enhance daily business operations. Role overview The Business Architect II collaborates with teams throughout the company to align business objectives with technology initiatives. Th…

Role overview Axon is hiring a Business Solutions Architect with a focus on Finance Systems in Boston, Massachusetts. This role is responsible for shaping and implementing improvements to financial processes and systems throughout the organization. What you will do Collaborate with stakeholders to gather and clarify requirements for finance initiatives Create strategic solutions that support business needs in financial operations Oversee finance system integrations to ensure they align with company-wide objectives

Become a Force for Good at Axon.At Axon, we're dedicated to our mission of protecting life. As pioneers in addressing critical safety and justice challenges, we offer a suite of advanced devices and cloud-based software solutions. Our collaborative culture promotes open communication and values diverse perspectives from our customers, communities, and team members.Working at Axon is dynamic, rewarding, and impactful. Here, you will have the opportunity to take ownership of your work and facilitate meaningful change. You will continuously develop professionally while contributing to a mission that truly matters—at a company where your contributions are valued.Your ContributionAs a pivotal member of Axon's Business Solutions team, you will take on the role of Business Solutions Architect/Product Manager, overseeing our Sales Systems and Enablement portfolio. This position involves managing the delivery and ongoing enhancement of essential platforms that facilitate the entire sales lifecycle—from opportunity management and quoting to forecasting, deal execution, and sales analytics.In this role, you will serve as a strategic partner to the Sales organization, collaborating closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to identify business requirements, foster strong relationships, and translate those needs into scalable solutions.Your immediate focus will be on leading high-impact initiatives aimed at enhancing sales productivity, deal velocity, and pipeline visibility. This includes improvements in quoting, forecasting, and sales workflows. Over time, you will assume responsibility as the product owner for designated sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business impact across the Sales organization.A vital aspect of this position involves close collaboration with IT and Engineering teams, where you will spearhead rapid prototyping of ideas, validate solutions with stakeholders, and transition them into production-ready capabilities.You will own the outcome of what gets delivered; the technical teams will be responsible for the implementation.

IT Systems ArchitectEmployment Type: Full Time, Mid-levelDepartment: Information TechnologyAs an IT Systems Architect at CGS Federal, you will take the lead in guiding diverse teams of developers, subject matter experts, and stakeholders to transform business requirements, process workflows, and use cases into fully functional applications. Your enterprise-level vision will empower application development teams through mentorship and collaboration. As a PEGA architect, you will facilitate the creation and evaluation of technical deliverables. A successful candidate will demonstrate the ability to establish standards, create repeatable processes, and design reusable components. This role is vital in project planning, including timeline development, technical team composition, and resource leveling.At CGS, we unite motivated, highly skilled, and innovative individuals to tackle the government's most challenging problems using cutting-edge technology. We seek candidates who are eager to contribute to government innovation, value collaboration, and anticipate the needs of others. CGS offers a supportive environment that fosters professional growth through various learning opportunities.Skills and Attributes for Success:- Serve as the liaison between the Lead Business Architect and ITO PEGA teams, effectively translating between technical and non-technical team members.- Collaborate closely with Business Product Owners and Stakeholders, along with Lead Business Analysts, to translate business requirements into application solutions.- Engage in Agile software development sprints and participate in sprint planning activities.- Define solution acceptance criteria and assist in software testing processes.- Publish software release notes and maintain comprehensive product documentation.- Mentor Software Development team members as needed.- Provide support to customer success teams.- Capture functional software requirements and translate them into user stories.Qualifications:- Bachelor’s Degree in Computer Science or a related field.- 4+ years of experience with PEGA Smart BPM.

At WHOOP, we are dedicated to revolutionizing human performance and extending healthspan. By empowering our members with a profound understanding of their bodies and daily activities, WHOOP enables individuals to achieve their peak potential.We are seeking a talented Software Engineer II to become an integral part of our Business Systems team. In this pivotal role, you will be responsible for designing and implementing robust backend systems that drive WHOOP's internal operations, fostering scalability and efficiency throughout the organization. You will architect and maintain essential services and integrations that support various functions, including Finance, Operations, and Member Services. By developing reliable, secure, and high-performance systems, you will have a direct impact on how WHOOP delivers unparalleled value to our members and scales on a global level.

Cloud Systems ArchitectEmployment Type: Full-Time, Mid-levelDepartment: Information Technology CGS Federal is on the lookout for an innovative and experienced Cloud Systems Architect. This role involves designing and maintaining robust cloud infrastructure solutions across public, private, and hybrid cloud environments. The ideal candidate will have a proven proficiency in major cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure.At CGS Federal, we unite driven, skilled, and innovative professionals to address the most pressing challenges faced by government entities using advanced technology. We are seeking individuals who are passionate about contributing to government advancements, value teamwork, and can proactively meet the needs of our clients. Join us in a supportive workplace that fosters professional development and offers numerous learning opportunities.Key Responsibilities:- Act as a knowledgeable advisor on the latest cloud management strategies, maximizing the benefits of cloud computing, including scalability and cost-efficiency.- Collaborate with the IT Security team to ensure the security of cloud systems and data integrity.- Engineer customer-specific applications and systems that integrate seamlessly with cloud resources.- Design and define system architecture for complex computing systems, both new and existing.- Establish system specifications, input/output processes, and parameters for hardware/software compatibility while maintaining system security.- Oversee the design and integration of subsystems, identifying and resolving program support deficiencies.- Propose and implement corrective actions as necessary.- Provide technical guidance to database administrators and software developers.

Department: OperationsReports To: NOC ManagerLocation: Hybrid, Woburn, MAAvailable Shifts: Overnight: 10PM-6AM & First: 6AM-2PMClassification: Full-Time, ExemptEstimated Annual Salary: $105,000 – $135,000About Knox SystemsAt Knox Systems, we operate the largest managed cloud for federal agencies, constructing and maintaining secure cloud and AI environments that are essential for the U.S. government’s critical missions—from national security and public safety to vital public services. Our clients trust us to deploy production systems that adhere to the highest standards of security, reliability, and compliance.Joining Knox means contributing to high-impact, purpose-driven work. The challenges we tackle are significant, expectations are elevated, and the outcomes of our efforts are transparent. Here, speed, rigor, and trust are paramount, as the environments we protect cannot afford failure. Your work will be immediately visible, your expertise will be instrumental, and the effects of your contributions will be tangible. Operating at a federal scale, we secure some of the most sensitive government environments in the nation—ensuring that the systems we design perform flawlessly.Role OverviewAs a Level 2 Cloud Operations Engineer, you will take charge of advanced troubleshooting, system administration, and application environment support across Knox's cloud infrastructure. This role integrates operations, automation, and development support—ensuring system stability, executing changes, and maintaining compliance across FedRAMP Moderate, High, and IL4 environments. The perfect candidate will have hands-on experience in compliance-controlled cloud environments within a NOC/SOC context, possess deep knowledge of cloud infrastructure services, and demonstrate a proactive approach to real-time alerts, incidents, and escalations in production.This position operates on a shift basis within a 24/7 Network/Cloud Operations setting. Team members are expected to adhere to assigned shifts, clock in during scheduled hours, and maintain continuous operational coverage. The role involves participating in a rotating on-call schedule for after-hours incidents and holiday coverage. As a customer-facing position, it necessitates professional interactions with clients during incident responses, including handling support phone calls and attending client meetings through Zoom or other collaboration platforms.Key ResponsibilitiesExecute advanced troubleshooting for infrastructure, operating system, and application issues.Maintain system stability and compliance within regulated environments.Engage in customer interactions to provide exceptional support and service.

At WHOOP, we are dedicated to enhancing human performance and extending healthspan. Our platform empowers users to optimize their performance through a profound understanding of their bodies and daily habits.We are currently searching for a skilled Product Manager to lead the prioritization, alignment, and execution of transformative business systems capabilities. This pivotal role will collaborate intensively with Engineers, Systems Analysts, Analytics Engineers, and various leaders across WHOOP. You will take charge of significant business KPIs, make informed prioritization and trade-off decisions, and unveil new capabilities that facilitate our growth and better serve our members.WHOOP operates within a multifaceted business landscape. We manufacture a physical product and distribute it through various global channels. The Business Systems team is essential in supporting all operational aspects, including order fulfillment, shipping, returns, materials planning, supply chain logistics, manufacturing, inventory management, and membership services.Your primary responsibility will be to enhance our business processes, ensuring they align with our members' expectations while improving operational efficiency and simplicity, all while maintaining data reliability and accuracy.

At WHOOP, our mission is to enhance human performance and healthspan. We empower our members to reach new heights by providing them with valuable insights into their bodies and daily lives.We are seeking a talented Software Engineer II to bolster our Business Systems team. In this pivotal role, you will be responsible for designing, developing, and maintaining internal tools and integrations that are crucial for our business operations. You will collaborate cross-functionally with various teams at WHOOP to ensure our systems are scalable, reliable, and efficient, thus significantly impacting our ability to serve our members and scale our business.

About UsAt Entyre, we are revolutionizing the elderly care sector by building the fastest-growing company in this field globally. Our mission is to empower families to access care effortlessly during critical times. As we expand rapidly across the United States, we are launching new markets and establishing robust operations. We are a company driven by speed, execution, and tangible impact, seeking operators who are eager to develop the systems that facilitate our growth.Position OverviewAs the Business Architect for Hub Expansion, you will play a crucial role in scaling Entyre’s operations. This position transcends traditional requirement writing; you will be accountable for the engine that propels Entyre’s rapid launch into new states and verticals via our self-onboarding platform, Hub. Your responsibilities will encompass taking new markets from inception to live activation, which includes defining business needs, translating those into precise product requirements, collaborating with Engineering and Design to develop effective solutions, and ensuring organizational readiness for launches. Additionally, you will manage enablement, training, and change management to guarantee that teams successfully adopt new offerings and that each launch achieves optimal performance in practice. This role is dynamic, cross-functional, and directly influences the pace of our growth. You will report directly to the Head of Product.Key ResponsibilitiesEnd-to-End Market/Vertical OnboardingOversee the entire lifecycle of onboarding new markets, states, and verticals onto Hub: from intake and discovery to requirements, build support, launch, and stabilization.Create a standardized playbook for market launches to enhance scalability over time.Requirements & Process DesignLead discovery sessions with internal stakeholders—including Marketing, Sales, Customer Success, Clinical, and General Managers—to comprehend workflows, edge cases, and constraints.Define and document business requirements, service design blueprints, user journeys, operational flows, and acceptance criteria.Determine what elements should be standardized versus configurable per market or vertical and drive consensus on these decisions.Cross-Functional Solution DevelopmentWork closely with Engineering and Design teams to translate requirements into scalable product solutions.

Role overview CarGurus seeks an Associate Business Systems Analyst in Boston, Massachusetts. The position centers on analyzing business processes and systems to help drive efficiency and improvements throughout the organization. What you will do Collaborate with teams across departments to collect and clarify business requirements Create system specifications that reflect those requirements Assist with rolling out technology solutions aimed at improving business operations Contribute to identifying areas where processes and systems can be enhanced Requirements Motivation and attention to detail Comfort working with cross-functional teams Interest in business analysis and technology-driven solutions

As the Director of Business Operations at Klaviyo, you will spearhead our operational strategies, ensuring alignment with the company's growth objectives. You will lead a dynamic team, driving efficiency through innovative solutions and robust process improvements. Your leadership will be crucial in optimizing workflows, enhancing productivity, and fostering a culture of excellence.

Business Operations LeadLocation: Boston, MA (Hybrid — 2 days per week in office)About UsClasp is an innovative, venture-backed startup dedicated to transforming access to education and career opportunities. We aim to revolutionize how employers attract and retain essential talent while addressing the pressing issue of student debt. Our unique platform connects employers, educational institutions, and diverse talent, facilitating mutual benefits through accessible education financing. We view ourselves as more than just a fintech; we are a catalyst for economic mobility.Recognized as a Forbes Fintech 50 company, a portfolio company of SHRM (the largest HR organization), and featured in Business Insider’s “43 Start Ups to Bet Your Career On in 2025,” Clasp is committed to social impact and innovation. We are reshaping the future of the workforce, one opportunity at a time. Join us in empowering learners and unlocking rewarding careers that foster positive change in their communities and beyond.What We NeedWe are looking for a highly trustworthy, analytical, and proactive Business Operations Lead to act as a strategic partner to our COO. This role transcends administrative duties; you will serve as a

Join Our Team as a Senior Business Operations & Strategy Manager!Are you ready to take your career to new heights? Flywire is on the lookout for a Senior Business Operations & Strategy Manager to enhance our strategic decision-making processes and operational excellence within our Global Education sector. In this prominent role, you will spearhead strategic planning initiatives, evaluate new growth avenues, and collaborate with organizational leaders to enhance performance, maximize revenue, and scale our innovative platform.As a pivotal player in the execution of strategic initiatives, you will bring analytical depth, structured thinking, and project leadership to our most critical priorities.Your Responsibilities Include:Evaluating New Business Opportunities: Analyze potential new verticals, geographies, and product offerings through comprehensive market research, financial modeling, and competitive analysis.Crafting Strategic Recommendations: Develop clear and actionable strategic initiatives by evaluating alternatives and building robust business cases.Presenting Insights: Synthesize findings and share insights with senior leadership in a compelling, structured manner.Driving Operational Optimization: Collaborate with cross-functional teams to enhance business models, processes, and service delivery.Aligning Strategic Priorities: Foster alignment on key business functions including vertical teams, marketing, product development, engineering, finance, and payment operations.Leading Planning Processes: Oversee elements of the annual and quarterly planning processes, ensuring alignment on objectives, KPIs, and execution strategies.Financial Impact Assessments: Develop assessments that highlight expected benefits such as revenue growth and cost efficiencies.Staying Ahead of Industry Trends: Maintain a keen awareness of industry dynamics and emerging opportunities in the global payments and FinTech landscape.Cross-Functional Collaboration: Drive projects from analysis to execution, ensuring stakeholder alignment and tracking progress.

At WHOOP, we are dedicated to enhancing human performance and extending healthspan through innovative technology. We empower our members to achieve their best by providing deeper insights into their bodies and daily routines. We are currently seeking a Senior Business Systems Analyst to join our dynamic Business Systems team. In this pivotal role, you will support the operations and scaling of our Membership Services function, ensuring that our systems are robust and user-focused. The ideal candidate will possess a strong technical background paired with exceptional analytical skills, allowing you to understand user needs and make informed prioritization and implementation decisions. As a key contributor, you will help evolve the technology and processes utilized daily by our Membership Services team. Your technical expertise will drive improvements in member experience and operational efficiency across a suite of leading third-party tools, bespoke software, and AI capabilities. If you are a proactive problem-solver with a passion for enhancing high-volume support operations, we want to hear from you.

Overview: We are on the lookout for a skilled GTM Systems and Automation Specialist to streamline our go-to-market (GTM) processes and develop internal tools that empower our Sales and Customer Success teams.Why Join Lovable?At Lovable, we empower individuals and teams to create software using any programming language. Our platform is utilized by millions, ranging from solo entrepreneurs to Fortune 100 companies, to swiftly turn innovative ideas into tangible products. We are leading a transformative change in software development, providing you with a unique chance to impact the digital landscape. With over 2 million users across more than 200 countries, Lovable is just beginning its journey.As a compact, high-caliber team, we are dedicated to building a company that will define a generation. We value complete ownership, rapid execution, and collaborative teamwork. We seek individuals who are deeply passionate, quick to deliver, and eager to make a significant impact.What We SeekWe are in search of a GTM Systems and Automation Specialist who can transform business operations into scalable, robust GTM systems. Your background may include Business Systems Analytics, GTM Operations, or Automation Engineering—what's crucial is your proficiency in creating AI-driven workflows, automations, and intuitive internal tools.The ideal candidate will possess:Significant experience in building automations using tools such as n8n, Zapier, Make, Workato, Clay, and HubSpot.Extensive CRM expertise, including knowledge of object architecture, deal management, reporting, workflows, and integrations.Experience in facilitating GTM processes for Marketing, Sales, and/or Customer Support.A knack for designing clear system logic and creating tools that enhance team efficiency.Experience developing chatbots/AI agents, scripting, and using builder tools like Lovable.Your ResponsibilitiesCollaborate with Sales and Customer Success teams to translate their business requirements into effective technical solutions.Design and implement GTM workflows and automations in n8n, Clay, and HubSpot, including lead scoring, routing, and qualification processes.Develop and maintain AI chatbots and agents for various tasks such as research, data enrichment, and meeting preparation.Configure HubSpot and other GTM systems to facilitate Sales and Customer Success operations (deal management, handoff processes, alerts).Integrate GTM tools into a unified system and enhance that system as the company scales.

Role Overview Emburse is looking for a Business Systems Analyst with a focus on Salesforce and Lead-to-Cash processes. This position is based in Boston, MA. What You Will Do Work with teams across the company to gather business and technical requirements Design solutions that improve Salesforce and Lead-to-Cash workflows Support the implementation of new processes and system enhancements Analyze current operations to identify areas for improvement Collaboration This role partners closely with cross-functional groups to ensure business needs are met and solutions are delivered smoothly.

OverviewJoin psi, an innovative startup emerging from prestigious institutions such as Harvard and MIT, on our mission to develop AI systems that uncover groundbreaking physics discoveries at scale. We are in search of a Solutions Architect who will serve as the vital technical link between our cutting-edge AI-driven physics discovery platform and the specific implementation requirements of our partners and research teams.Role and ResponsibilitiesIn this role, you will be responsible for designing and managing the implementation of integrated environments that facilitate the effective operation of our AI systems across varied technical landscapes.Architect Integrated Discovery Pipelines: Develop comprehensive architectures that seamlessly integrate domain-specific scientific software with our machine learning discovery workflows.Customer-Centric Infrastructure Design: Collaborate with external clients and research teams to create production-grade web applications, backend solutions, and APIs tailored to their unique scientific requirements.Scalable Deployment Strategy: Design containerized architectures and orchestration systems (Kubernetes/Docker) that enable large-scale simulations while optimizing computational efficiency.Technical Consultation & Evangelism: Act as the primary technical liaison for external partners, assisting them with GPU scheduling, compute resource management, and cloud infrastructure (AWS/GCP/Azure).Workflow Optimization: Implement CI/CD pipelines and infrastructure-as-code (Terraform) to ensure reproducible, version-controlled, and optimized partner environments for experiment tracking.

Acadian Asset Management stands as a pioneering global investment management firm, dedicated to systematic and data-driven investing since its inception in 1986. With our headquarters located in Boston and additional offices in Singapore, London, and Sydney, we manage assets exceeding $170 billion for esteemed institutions worldwide, including pension funds, endowments, foundations, and sovereign wealth funds. Our approach integrates advanced technology, extensive datasets, and multidisciplinary expertise, enabling clients to navigate complex markets and unveil insights that traditional methodologies may overlook.What distinguishes Acadian is our team. We cultivate a collaborative and intellectually stimulating environment where innovative ideas are encouraged, diverse perspectives are embraced, and creativity flourishes. Our shared objective is to deliver exceptional client outcomes while supporting one another in a challenging yet rewarding work landscape. We offer a flexible hybrid work model, comprehensive benefits, and a relaxed yet focused office culture, all aimed at fostering meaningful collaboration that defines Acadian.Position Overview:The Business Operations and Onboarding Associate will collaborate with the VP of Business Operations and Onboarding to ensure a high-quality onboarding experience for our clients. In this role, you will assist in coordinating onboarding activities for new accounts, maintaining onboarding documentation and reporting, and partnering with internal teams to facilitate seamless account setups. This position offers a remarkable opportunity to gain diverse exposure to business development, client onboarding, and cross-functional collaboration within Acadian’s Global Client Group, while playing a vital role in the transition from prospect to client. Acadian supports a hybrid work environment, with employees expected to be on-site in the Boston office three days a week.What You’ll Do:Assist and collaborate with the VP, Business Operations and Onboarding to coordinate the onboarding of new Americas accounts, including Separately Managed Accounts and Fund Participants.Monitor committed but unfunded business, ensuring that key milestones, timelines, and next steps are documented and communicated effectively.Act as a primary contact during the onboarding phase, supporting both internal stakeholders and external clients through meeting coordination, communications, and follow-ups.Prepare onboarding materials, process documentation, and system setups (e.g., Salesforce, contract management tools, onboarding platforms, reporting).Ensure consistent, timely, and high-quality client communications throughout the onboarding process.Maintain accurate records of onboarding milestones and client status.