About the job
The Field Service Representative (FSR) at Veilant in Virginia Beach plays a hands-on role supporting clients onsite. This position centers on maintaining and operating Veilant products at customer locations, ensuring systems function properly and any issues are handled quickly.
Key responsibilities
- Deliver technical support for Veilant products at client sites
- Troubleshoot and resolve operational problems as they arise
- Carry out routine maintenance to keep products performing reliably
- Work directly with customers, addressing their questions and concerns
- Develop strong relationships to support client satisfaction and retention
Team impact
Field Service Representatives help shape the client experience at Veilant. The work in this role directly supports customer satisfaction and upholds the company’s reputation for quality service.
