Field Service Technician at OWL Services | San Jose, California

OWL ServicesSan Jose, California, United States

On-site Full-time $25/hr - $27/hr

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Experience Level

Experience

Qualifications

Essential Qualifications:Mechanical aptitude and troubleshooting skills. Ability to work independently and be a strong problem-solver. Strong attention to safety and adherence to safety protocols. Willingness to participate in a 24/7 on-call rotation. Ability to travel 30–40% overnight. Good driving record. Proficiency with computers and smartphones. Preferred Qualifications:Experience with POS systems (Verifone, NCR). Experience with alarm systems. Experience troubleshooting and repairing electro-mechanical equipment. Ability to complete service requests professionally and efficiently. Ability to read and interpret work orders, manuals, and technical drawings. Experience using testing devices and hand/power tools. Willingness to support installations and upgrades in other regions.

About the job

Join OWL Services as a Field Service Technician!

Location: San Jose, CA (On-Site / Field-Based)
Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel
Pay Rate: $25–$27/hour
Employment Type: Full-Time (Hourly)

Overview

OWL Services is actively looking for a dedicated Field Service Technician to expertly install, maintain, and repair electro-mechanical equipment across various sites. This opportunity is perfect for individuals who possess strong mechanical skills, a commitment to safety, and a passion for troubleshooting independently.

In this key role, you will serve as the primary service representative, ensuring that essential systems including POS equipment, alarms, and security devices function optimally at client locations.

Responsibilities

Diagnose, inspect, repair, and replace electro-mechanical equipment effectively.
Service devices such as cash registers, coin changers, alarms, and POS systems.
Identify equipment issues and implement viable solutions swiftly.
Fulfill service requests and perform maintenance repairs promptly and professionally.
Review work orders, manuals, and technical schematics for accuracy.
Utilize testing equipment, hand tools, and power tools proficiently.
Adhere to all safety protocols and company procedures meticulously.
Participate in a mandatory 24/7 on-call rotation.
Engage in overnight travel (30–40%) for installations and upgrades.
Maintain comprehensive documentation using company systems and mobile devices.

Requirements

Essential Qualifications

Strong mechanical aptitude and troubleshooting capabilities.
Ability to operate independently and effectively solve problems.
High attention to safety and compliance with safety standards.
Willingness to engage in a 24/7 on-call rotation.
Ability to travel overnight (30–40%).
Clean driving record.
Competence with computers and smartphones.

Preferred Qualifications

Experience with POS systems (e.g., Verifone, NCR).
Familiarity with alarm systems.
Previous experience troubleshooting and repairing electro-mechanical equipment.
Ability to complete service requests in a professional and efficient manner.
Capability to read and interpret work orders, manuals, and technical drawings.
Experience using testing devices and hand/power tools.
Willingness to support installations and upgrades in other regions.

Benefits

Paid Time Off.
401(k) Retirement Plan.
Comprehensive Health Care.
Dental Insurance.
Vision Insurance.
Overtime Pay.
On-the-Job Training.
Per Diems.
Opportunities for Growth.

About OWL Services

OWL Services is a leader in providing high-quality service solutions for electro-mechanical systems. We prioritize safety, efficiency, and customer satisfaction, making us a trusted partner in the industry.

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