About the job
About Industrial Electric Manufacturing
Industrial Electric Mfg. (IEM) stands as North America's premier independent manufacturer of bespoke power distribution systems. With over 75 years of innovation rooted in Fremont, California, IEM has expanded alongside Silicon Valley and now boasts an impressive 1.7 million square feet of manufacturing capability. Generating over $1B in annual revenue and having successfully executed more than 10,000 projects in various sectors including technology, data centers, and healthcare, IEM is committed to providing outstanding product quality, reliable service, and the adaptability to handle intricate technical requirements at scale.
Position: Field Service Technician – Level 1, 2, or 3
Role Overview:
We offer comprehensive training on our specialized equipment and commissioning processes in Ashburn, VA, lasting approximately four weeks. In this role, you will engage in hands-on field service activities at customer locations, focusing on the installation of components and subassemblies, as well as performing basic commissioning of IEM equipment primarily within data center or industrial environments. Your responsibilities will include:
- Participating in project meetings and coordinating with contractors and clients as necessary.
- Installing and modifying electrical or mechanical components and subassemblies, including panelboard interiors, circuit breakers, bus bars, switchgear section doors, and control components.
- Conducting basic testing of modified assemblies (visual, ductor, etc.).
- Executing basic commissioning of switchboards, control panels, and power products.
- Troubleshooting electrical circuits and networking equipment.
- Collaborating with the Technical Project Manager or manufacturing facilities to resolve product or commissioning issues reported by customers in the field.
- Performing preventive maintenance and modifications to existing equipment as required.
- Providing technical product support.
