Qualifications
Technical degree or equivalent experience in mechanical or electrical engineering. Proven experience in field service or technical support roles. Strong troubleshooting skills and the ability to think critically under pressure. Excellent communication skills and a passion for customer service. Ability to travel as required to support customers.
About the job
Join Formlabs as a Field Service Technician and be part of a dynamic team dedicated to delivering exceptional service and support to our customers. In this role, you will be responsible for the installation, maintenance, and repair of our advanced 3D printing systems, ensuring optimal performance and customer satisfaction.
You will work directly with clients to troubleshoot issues, provide technical solutions, and educate them on product usage. Your skills in problem-solving and customer service will play a critical role in enhancing the customer experience.
About Formlabs
Formlabs is a leading 3D printing company, known for our innovative products and commitment to quality. We empower engineers, designers, and manufacturers around the world with our cutting-edge technology. Join us in shaping the future of manufacturing.