Join our dynamic team at SGS, where we are on a mission to enhance compliance through innovative solutions!The e-Compliance Business Analyst serves as a vital link between business stakeholders and technical teams, ensuring the successful implementation of electronic invoicing and electronic reporting solutions. In this role, you will gather requirements, analyze business processes, and deliver functional specifications that align with our organizational goals.Your expertise will be instrumental in understanding the diverse needs of multiple stakeholders. You will assess impacts across various business lines, functions, and solutions, translating these into well-documented requirements while supporting their prioritization.Adhering to agreed standards, you will apply appropriate techniques to analyze and document applications and business requirements, facilitate the creation of high-level and detailed functional designs, set acceptance criteria, review and validate testing plans, and oversee User Acceptance Testing (UAT). Collaboration with technical teams is key to ensuring that specifications are understood and implemented effectively. You will also assist in creating training materials and developing a robust knowledge base for application features.As part of the demand management process, you will provide thorough analysis of business requirements, offering insights into the complete backlog of demands, improvement opportunities, requested changes, required upgrades, and technology refresh initiatives.Your role will also involve supporting Service Managers by providing information and clarifications on functional requests related to the services offered.This multifaceted position includes, but is not limited to, the following responsibilities:Requirements Gathering & Analysis:Collaborate with business stakeholders to elicit, document, and validate statutory requirements and local regulations related to e-Compliance.Analyze existing business processes, identifying opportunities for improvement.Conduct workshops and prepare presentations to share insights and findings.Functional Design & Documentation:Create detailed functional specifications, user stories, and acceptance criteria for e-Compliance projects.Document workflows, data flows, and integration points with other systems (ERP, solution providers, government portals).Solution Delivery:Work closely with development teams to ensure requirements are correctly understood and implemented.Support testing phases (UAT, SIT) by preparing test cases and validating functionality against requirements.Performance & Optimization:Monitor post-implementation performance and assist in ongoing improvement initiatives.Stakeholder Communication:Prepare and deliver reports, dashboards, and presentations for business stakeholders.
Feb 23, 2026
