About the job
Join the Kroo Team
At Kroo, we have an ambitious vision: to become the first bank that is both trusted and cherished by our customers. Our mission is to empower individuals to take charge of their financial futures, achieve their aspirations, and positively impact the planet. Integrity, transparency, and honesty are at the core of our values. We think big, dream even bigger, and are relentless in our pursuit of our goals. We embrace boldness, innovation, and a continuous learning ethos. Most importantly, we believe in this journey together.
About Our Team
We are a diverse, multidisciplinary team of professionals from technology, banking, customer experience, marketing, and legal backgrounds who share a common passion for Kroo’s mission. Our collaborative approach focuses on understanding customer needs and behaviors, allowing us to develop innovative products that can transform lives for the better.
Your Responsibilities:
- Conduct weekly training sessions for a team of graduates in our Manchester office.
- Assist in the daily operations of Kroo’s 1st Line Financial Crime Detection Team.
- Serve as a point of escalation, providing best-practice guidance on managing reviews.
- Investigate transaction monitoring alerts to detect suspicious activities.
- Support and act as a deputy to the Detection Team Lead to ensure team objectives are met.
- Perform comprehensive reviews of periodic or enhanced due diligence alerts.
- Proactively analyze data to identify emerging financial crime trends.
- Conduct payment reviews efficiently to ensure a positive customer experience while safeguarding both customers and the bank from potential risks.
- Collaborate with other financial institutions and law enforcement agencies.
- Coordinate with various business departments.
- Assist in optimizing and updating existing processes, systems, and procedures.
