Finnish Customer Support Representative - Remote Work

Mercier Consultancy MDRemote — Poland

Remote Full-time

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Experience Level

Experience

Qualifications

RequirementsFluency in Finnish (written and spoken); proficiency in English is a plus. Previous experience in customer service or related fields is advantageous. Strong communication and problem-solving abilities. Capability to thrive in a fast-paced environment while managing multiple tasks. Familiarity with customer support software is preferred. A positive attitude and a willingness to learn and develop professionally. Excellent attention to detail and organizational skills.

About the job

Key Responsibilities

Deliver exceptional customer support to Finnish-speaking clients through phone, email, and chat.
Provide accurate information regarding our products and services in response to client inquiries.
Address customer complaints swiftly to guarantee satisfaction.
Document customer interactions and transactions meticulously.
Collaborate with internal teams to improve service delivery.
Stay informed about product updates and company policies to offer precise support.

About Mercier Consultancy MD

Mercier Consultancy MD is dedicated to providing top-tier customer support solutions. We pride ourselves on our commitment to delivering exceptional service and fostering a positive work environment for our employees.

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