Fleet Operations Supervisor

Serve RoboticsMiami, FL

On-site Full-time

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Experience Level

Manager

Qualifications

Key ResponsibilitiesRobot Repair & MaintenanceConduct hands-on repairs and preventive maintenance on robots to meet uptime service level agreements (SLAs). Diagnose and troubleshoot mechanical, electrical, and software issues, escalating when necessary. Develop and refine standard operating procedures for repairs and diagnostics. Team LeadershipLead and mentor a team of local robot technicians, managing shift scheduling, performance evaluations, and professional development. Foster a culture of accountability, quality, and ongoing improvement. Train new team members and ensure continuous skill advancement for technicians. Inventory & Depot ManagementOversee spare parts inventory and manage depot operations to maximize efficiency. Drive operational improvements to enhance service delivery and robot performance.

About the job

Operating in major cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, the Serve fleet is committed to providing efficient commercial deliveries that delight merchants and customers alike. We are on the lookout for exceptional talent to help scale robotic deliveries from an exciting novelty to a regular part of urban life.

About Us

We are a team of experienced professionals in software, hardware, and design, dedicated to creating the future we envision. By leveraging cutting-edge technologies such as robotics, machine learning, and computer vision, we are addressing real-world challenges with a strong focus on user experience. Our agile and diverse team thrives on collaboration and mutual respect, believing that the best solutions stem from working together.

As the Fleet Operations Supervisor, you will be a key technical leader overseeing the maintenance, repair, and operational uptime of our autonomous delivery robot fleet in the Miami market. This pivotal role blends technical expertise in robotics with team leadership and operational strategy to ensure our robots are always mission-ready.

In this position, you will manage a team of technicians, oversee spare parts inventory, implement depot-level operational enhancements, and devise innovative solutions to technical challenges. Your previous experience in scaling processes or programs will help you bring both structure and agility to our dynamic work environment.

About Serve Robotics

Serve Robotics is at the forefront of redefining delivery in urban settings through innovative technology. Our autonomous robots are designed to streamline deliveries, reduce traffic congestion, and provide greater convenience to consumers. With a focus on enhancing the city experience, we are committed to delivering exceptional service while supporting local businesses.

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Robotics Field Operations Associate at Serve Robotics | Miami

Serve Robotics

Full-time|On-site|Miami, FL

At Serve Robotics, we are revolutionizing urban delivery through our innovative sidewalk robots. These friendly robots are not just a vision for the future; they are practical solutions designed to alleviate traffic congestion, expand delivery access, and support local businesses.Our fleet has been making waves in cities such as Los Angeles, Miami, Dallas, A…

Feb 4, 2026

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Robotics Field Operations Associate at Serve Robotics | Miami

Serve Robotics

Full-time|On-site|Miami, FL

At Serve Robotics, we are revolutionizing urban mobility with our innovative sidewalk robots. These friendly robots are designed to streamline deliveries, reduce traffic congestion, and enhance accessibility for local businesses and customers alike.Our fleet is already making a positive impact in cities such as Los Angeles, Miami, Dallas, Atlanta, and Chicago, transforming the delivery landscape. We seek passionate individuals to help evolve robotic deliveries from an exciting novelty into a staple of urban life.About UsOur team comprises seasoned professionals from the tech industry, specializing in software, hardware, and design. We are dedicated to tackling real-world challenges through cutting-edge robotics, machine learning, and computer vision, while maintaining a strong focus on user experience. We pride ourselves on being an agile, diverse, and motivated team, believing that collaborative problem-solving leads to the best outcomes.Position OverviewAs a Robotics Field Operations Associate, you will be essential in ensuring the optimal operation of our autonomous delivery robots. While our robots function independently, there are occasions when they require assistance navigating obstacles, troubleshooting technical malfunctions, or responding to changes in the environment. This is where your expertise comes in.In this dynamic, hands-on role, you will support our robots in the field, conduct light maintenance tasks such as sensor cleaning, and ensure timely and safe delivery of packages. Your swift problem-solving skills and on-site support will help minimize service disruptions and safeguard our technology. Additionally, you will document incidents and provide insights that contribute to the continuous enhancement of our operations and technology.You will collaborate with various teams, including operations, engineering, and customer support, to manage robot deployments, escalate technical issues, and support safety and training initiatives.This position is on-site five days a week at our Doral, Miami, FL hub.

Feb 4, 2026

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Operations Associate at Serve Robotics | Wynwood, Miami

Serve Robotics

Full-time|On-site|Miami, FL

Join Serve Robotics as we innovate urban mobility with our friendly sidewalk delivery robots. Our mission is to alleviate congestion and enhance accessibility to deliveries for local businesses and customers alike.Our fleet has been successfully operating in cities such as Los Angeles, Miami, Dallas, Atlanta, and Chicago, transforming commercial deliveries into a delightful experience. We are on the lookout for passionate individuals who can help evolve robotic deliveries from a novel idea to an everyday convenience.About UsAt Serve Robotics, we are a team of seasoned experts in software, hardware, and design, dedicated to creating the future we envision. By leveraging robotics, machine learning, and computer vision, we address real-world challenges while keeping the user experience at the forefront. Our diverse and agile team thrives on collaboration and respect as we tackle complex problems together.Role OverviewAs an Operations Associate, your primary responsibility will be to ensure our autonomous delivery robots function seamlessly. Although our robots are designed for independent operation, there are instances where they require assistance—be it navigating unforeseen obstacles, addressing technical difficulties, or adapting to environmental changes. This is where your expertise will shine.In this dynamic role, you will support robots in the field, perform routine maintenance tasks such as sensor cleaning, and ensure deliveries are executed safely and punctually. Your swift problem-solving skills and hands-on support will be crucial in minimizing service disruptions and safeguarding our equipment. Additionally, you'll document incidents and share insights that contribute to the continuous enhancement of our technologies and operations.You will work closely with various teams, including operations, engineering, and customer support, assisting with robot deployments, escalating technical issues, and promoting safety and training initiatives.This position is based onsite in Wynwood, Miami, FL, five days a week.

Feb 4, 2026

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Operations Associate at Serve Robotics | Miami, FL

Serve Robotics

Full-time|On-site|Miami, FL

At Serve Robotics, we are revolutionizing urban mobility with our innovative sidewalk robots. Our mission is to streamline deliveries, alleviating congestion and enhancing accessibility for local businesses and communities.Our fleet has been successfully serving merchants and customers in major cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, transforming the delivery landscape. We are seeking enthusiastic individuals ready to help elevate robotic deliveries from a novel concept to a commonplace service.About UsWe consist of seasoned professionals from the tech industry specializing in software, hardware, and design. Our diverse team collaborates to tackle real-world challenges using robotics, machine learning, and computer vision, all while prioritizing an exceptional user experience. We foster an agile and respectful environment, believing that complex problems are best solved collaboratively.Position OverviewAs an Operations Associate, you will play a crucial role in ensuring the optimal performance of our autonomous delivery robots. While our robots are built for independence, they occasionally require assistance in navigating obstacles, troubleshooting technical issues, or responding to environmental changes. Your efforts will be essential in maintaining seamless operations.In this hands-on position, you will support robots in the field, perform light maintenance such as cleaning sensors, and ensure timely and safe deliveries. Your quick thinking and proactive support will minimize service interruptions and safeguard our equipment. Additionally, you will document incidents and insights that contribute to the continuous improvement of our technology and operations.Collaboration is key in this role, as you will work closely with teams across operations, engineering, and customer support to manage robot deployments, escalate technical challenges, and support safety and training initiatives.This position is on-site five days a week in our Doral - Miami, FL location.

Feb 4, 2026

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Operations Coordinator at Serve Robotics | Miami, FL

Serve Robotics

Full-time|On-site|Miami, FL

At Serve Robotics, we are innovating urban logistics through our friendly sidewalk robots. Our vision is to alleviate traffic congestion by providing seamless delivery services that benefit local communities and enhance accessibility for all.Our fleet of robots has already made a positive impact in cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, transforming the delivery landscape. We are on the lookout for passionate team members who can help us evolve robotic deliveries from a novel concept to an everyday reality.Who We AreWe are a team of experienced professionals from the tech industry specializing in software, hardware, and design, dedicated to creating a future where robotics solve real-world issues. Our approach integrates robotics, machine learning, and computer vision, all while focusing on delivering an exceptional user experience. Our diverse and agile team thrives on collaboration and mutual respect to tackle complex challenges.JOB OVERVIEWAs an Operations Coordinator at Serve Robotics, you will be pivotal in ensuring the operational efficiency of our commercial delivery network. Your primary role will involve executing established strategies, managing daily activities, and identifying opportunities for operational enhancements. You will support the team by ensuring adherence to procedures, meeting operational goals, and accurately tracking performance metrics.In this position, your focus will be on operational execution while also suggesting and implementing improvements to enhance efficiency, reliability, and scalability. You will work closely with supervisors and leadership to ensure your efforts align with our overarching operational strategy, guaranteeing that our delivery network functions smoothly and meets performance benchmarks.JOB DUTIESCoordinate and oversee daily deployments, ensuring timely operations by liaising with Field Agents and Piloting teams.Monitor real-time operations, troubleshooting issues as they arise and escalating concerns to minimize service interruptions.Enforce compliance with standard operating procedures (SOPs) to ensure adherence to workflows, safety standards, and quality measures.Manage depot operations according to scheduled shifts.Track and report key operational metrics to support continuous improvement initiatives.

Apr 2, 2026

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Facilities Supervisor at Serve Robotics | Miami, FL

Serve Robotics

Full-time|On-site|Miami, FL

Join Serve Robotics, where we are revolutionizing urban mobility with our innovative sidewalk robot designed to transform delivery services.Our fleet of robots is currently operating in major cities including Los Angeles, Miami, Dallas, Atlanta, and Chicago, enhancing how deliveries are made and expanding access for local businesses and communities. We are on the lookout for passionate individuals who are eager to help elevate robotic deliveries from a novelty to a common service.About UsAt Serve Robotics, we are a dedicated team of tech veterans in the fields of software, hardware, and design. We are committed to creating solutions that address real-world challenges through robotics, machine learning, and computer vision, always prioritizing the user experience. Our diverse and dynamic team thrives on collaboration and respect, believing that teamwork is essential for tackling complex problems.Job OverviewAs a Facilities Supervisor, you will play a pivotal role in managing the daily operations, maintenance, safety, and functionality of our facilities. Supporting the Facilities Manager, you will ensure compliance with building regulations, coordinate with vendors and contractors, respond to facility needs, and maintain a safe and efficient work environment across multiple locations.Key ResponsibilitiesSupervise and coordinate regular maintenance of company buildings to ensure safety, compliance, and minimal disruption to operations.Ensure facilities adhere to building codes, OSHA, ADA, and health, safety, and environmental regulations.Manage vendor and contractor performance to ensure quality and safety standards are met.Assist with space planning initiatives, including office relocations, reconfigurations, and minor expansions.Oversee the procurement of office furniture, fixtures, and equipment according to operational needs and budget constraints.Track maintenance and repair expenses, assisting in budget management for facility projects.Implement and uphold emergency procedures, including evacuation plans and safety training.Inspect and maintain safety equipment such as fire extinguishers, first aid kits, and AEDs.Monitor building security systems including access control, surveillance, and alarm systems.

Mar 11, 2026

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Field Technician at Relay Robotics | Miami, FL

Relay Robotics

Contract|On-site|Miami, FL

About Relay Robotics:www.relayrobotics.com Relay Robotics stands at the forefront of autonomous service robotics, creating innovative solutions that collaborate safely and effectively with humans. Our mission is to provide user-friendly robots that enhance productivity across diverse industries. Having successfully completed over 1,000,000 deliveries and traversed thousands of kilometers, our Relay robots are transforming the workplace landscape.We pride ourselves on delivering outstanding service to our clients. Our talented team comprises experts in robotics, engineering, software development, operations, sales & marketing, and customer support. We partner closely with our clients to customize the deployment of our robots, ensuring they meet the unique specifications of each business.________________________________________________________________________About the Role: The Field Technician (FT) is a crucial position within our team, responsible for providing exceptional customer service while possessing a strong understanding of computer hardware. The FT acts as Relay Robotics' on-site response team, diagnosing and addressing hardware issues at client locations. This role involves hands-on work, assisting with field projects and the deployment of new robots. As an entry-level position, the FT role offers pathways to various opportunities within our operations and technical teams. Please note that this position is not remote; it requires physical presence at customer sites.

Nov 28, 2023

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Robot Delivery Technician

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Join us as a Robot Delivery Technician at Coco Delivery, where you will play a pivotal role in our innovative mission. In this dynamic position, you will ensure the meticulous assembly, maintenance, and deployment of our cutting-edge delivery robots. Your expertise will be crucial as you perform hands-on repairs and conduct diagnostic testing, working closely with our engineering and operations teams to optimize robot performance. Your valuable feedback will also contribute to the continuous improvement of our hardware.This role is ideal for individuals who thrive in fast-paced settings, possess strong problem-solving skills, and take pride in delivering high-quality results on the first attempt.A Day in the LifePrepare and inspect robots for each shiftDiagnose, troubleshoot, and repair mechanical and electrical issuesCollaborate with engineers to test new functionalitiesDeploy and support robot fleets across active marketsConduct routine inspections and log performance dataKey ResponsibilitiesAssemble, maintain, and repair robot hardwareDiagnose mechanical, electrical, and software issuesTrack recurring issues and contribute to hardware improvementsEnsure robots meet safety and operational standards before deploymentCollaborate with cross-functional teams to optimize performance

Feb 23, 2026

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Fleet Operations Supervisor

Serve Robotics

Full-time|On-site|Miami, FL

At Serve Robotics, we are redefining urban mobility with our innovative sidewalk delivery robots. Designed to ease congestion and enhance delivery accessibility, our robots are transforming the future of logistics for local businesses and communities.Operating in major cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, the Serve fleet is committed to providing efficient commercial deliveries that delight merchants and customers alike. We are on the lookout for exceptional talent to help scale robotic deliveries from an exciting novelty to a regular part of urban life.About UsWe are a team of experienced professionals in software, hardware, and design, dedicated to creating the future we envision. By leveraging cutting-edge technologies such as robotics, machine learning, and computer vision, we are addressing real-world challenges with a strong focus on user experience. Our agile and diverse team thrives on collaboration and mutual respect, believing that the best solutions stem from working together.As the Fleet Operations Supervisor, you will be a key technical leader overseeing the maintenance, repair, and operational uptime of our autonomous delivery robot fleet in the Miami market. This pivotal role blends technical expertise in robotics with team leadership and operational strategy to ensure our robots are always mission-ready.In this position, you will manage a team of technicians, oversee spare parts inventory, implement depot-level operational enhancements, and devise innovative solutions to technical challenges. Your previous experience in scaling processes or programs will help you bring both structure and agility to our dynamic work environment.

Mar 6, 2026

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Join Gopuff as an Operations Associate and become an integral part of our dynamic operations team in Miami. Reporting directly to the Site Leader, you will embody the values of drive, perseverance, positivity, and enthusiasm in a role that is pivotal to our success. Your responsibilities will encompass a variety of operational tasks including selecting, packing, and receiving products, both at our site and in our kitchen (if applicable), while collaborating with our partner drivers.At Gopuff, we pride ourselves on delivering everyday essentials to our customers, day and night, regardless of the weather. We are building a team of innovators, dreamers, and risk-takers ready to redefine the retail landscape at an unprecedented pace. A passion for snacks is a bonus!Key Responsibilities:- Efficiently pick and pack items for customer dispatch- Receive and unpack product pallets from vendors, ensuring inventory accuracy by reconciling counts with purchase orders/invoices and addressing discrepancies- Oversee inventory management and handle re-shelving of canceled orders- Maintain cleanliness and organization of the sales floor and facility- Adhere to FIFO practices to manage waste and spoilage- Communicate with customers regarding substituted or out-of-stock items- Safely handle, scan, and move products in an organized manner- Perform various physical activities such as standing, pushing, pulling, squatting, bending, reaching, and walking during shifts- Use equipment like carts, pallet jacks, and dollies for product movement- Handle products potentially containing tobacco, nicotine, and/or alcohol- Periodically work in freezer locations throughout shifts- Climb several flights of stairs as needed during the day- Prepare quality beverages and food items following recipes and presentation standards- Ensure accuracy for all food and beverage packages for delivery- Comply with health, safety, and sanitation guidelines for all products- Receive and organize orders/invoices, resolving discrepancies related to expiration requirements- Sustain kitchen organization and standards to ensure accessibility while minimizing waste and spoilage during food prep- Prepare, package, and stage orders for handoff.

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Operations Associate at Gopuff | Miami, FL

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Part-time|On-site|Miami, FL

At Gopuff, we are on the lookout for dedicated Operations Associates (OAs) to join our dynamic operations team. Reporting directly to a Site Leader, OAs are pivotal to our operations, embodying qualities such as drive, resilience, positivity, and an eagerness to take on challenges. In this role, you will handle a variety of operational tasks, including picking, packing, receiving products both on-site and in our kitchen (if applicable), and collaborating with our partner drivers.Gopuff is the go-to service for everyday essentials, day and night, rain or shine. We are building a team of innovative thinkers, dreamers, and risk-takers ready to revolutionize the retail landscape at an unprecedented pace. And if you enjoy snacks, that’s a bonus!

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Operations Associate at Gopuff | Miami, FL

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Gopuff is on the lookout for enthusiastic Operations Associates (OAs) to become a vital part of our operations team in Miami, FL. Reporting directly to a Site Leader, OAs play an integral role at Gopuff, embodying the spirit of drive, perseverance, positivity, and a zest for challenges. Your responsibilities will encompass diverse operational tasks including picking, packing, receiving products at our site and kitchen (if applicable), and collaborating with our partner drivers.At Gopuff, we pride ourselves on being the go-to destination for everyday essentials, available day and night, rain or shine. We are curating a team of innovators, visionaries, and risk-takers eager to revolutionize the retail landscape at an unprecedented pace. If you're passionate about snacks, even better!Key Responsibilities:- Efficiently pick and pack items for customer dispatch- Receive and unpack product pallets, ensuring accuracy between physical inventory and purchase orders, and rectify any discrepancies- Oversee inventory management and the re-shelving of canceled orders- Maintain cleanliness and organization of the sales floor and facility- Adhere to FIFO practices to manage waste and spoilage- Communicate with customers regarding substituted or out-of-stock items- Handle, scan, and organize product safely and efficiently- Engage in physical activities such as standing, pushing, pulling, squatting, bending, reaching, and walking throughout shifts- Utilize carts, pallet jacks, dollies, and other equipment for product movement- Handle items that may contain tobacco, nicotine, and/or alcohol- Occasionally work in freezer locations during shifts- Climb multiple flights of stairs as required- Prepare high-quality beverages and food items by adhering to recipes and presentation standards- Ensure all food and beverage items are accurately packaged for delivery- Comply with health, safety, and sanitation guidelines for all products- Receive and organize orders/invoices, addressing discrepancies related to expiration requirements- Uphold kitchen facility standards and organization to facilitate resource access while managing waste through careful food preparation- Prepare, package, and stage/handoff orders

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Operations Associate at gopuff | Miami, FL

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Part-time|On-site|Miami, FL

Join gopuff as an Operations Associate in our vibrant Little Havana location! As a critical member of our operations team, you will report directly to a Site Leader and bring your drive, positivity, and enthusiasm to the table. Your diverse responsibilities will encompass various operational tasks such as picking, packing, and receiving products, both within our site and any associated kitchen. You will also collaborate closely with our partner drivers to ensure a smooth delivery process.At gopuff, we are committed to delivering everyday essentials to our customers—day or night, rain or shine. We are building a dynamic team of innovative thinkers and bold risk-takers who are excited to transform the retail landscape at an unprecedented pace. Plus, if you enjoy snacks, you’ll fit right in with us!

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