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Experience Level
Manager
Qualifications
Ideal candidates will have prior experience in a catering environment, excellent leadership skills, and a passion for customer service. A strong understanding of catering logistics and team management is essential. You should possess the ability to thrive in a fast-paced environment while maintaining a keen eye for detail.
About the job
As a Floor Manager in Catering at WSH Group, you will play a pivotal role in overseeing and coordinating all catering operations. You will lead a team to deliver exceptional service and ensure our clients receive top-notch culinary experiences. Your expertise in managing floor activities will be crucial to upholding our high standards and ensuring customer satisfaction.
About WSH Group
WSH Group is a leading provider of catering and hospitality services, dedicated to delivering outstanding culinary experiences across various sectors. Our commitment to quality and innovation sets us apart in the catering industry.
Role overview wshgroup seeks a Floor Manager for Conference & Banqueting Services based in London. This role centers on supervising event operations, guiding staff, and upholding high standards throughout all venues. Responsibilities Supervise daily conference and banqueting activities on the floor Lead and support staff to ensure excellent service during ev…
Join our dynamic team as a Senior Conference Producer, where you will play a pivotal role in shaping and delivering outstanding conferences. You will be responsible for the end-to-end production of conferences, from conceptualizing themes to executing successful events. You will collaborate with industry experts, manage logistics, and ensure that every detail is meticulously planned to provide an exceptional experience for attendees.
Join The Economist Group as a Senior Conference Producer, where you will play a pivotal role in shaping high-profile events that engage and inform global leaders across various industries. Your expertise in content creation and event management will contribute to the successful execution of conferences that reflect our commitment to insightful dialogue and innovation.
Join us as a Senior Conference Producer, where you will lead the conceptualization, planning, and execution of high-profile conferences that engage and inspire attendees. You will work within a dynamic team to curate content that resonates with industry leaders and stakeholders.
Full-time|On-site|London, Greater London, United Kingdom
Marcus Evans, established in 1983, is a prominent global business intelligence and event marketing firm with a presence in over 20 countries through 49 offices. Based in the UK, we are recognized among the top 20 UK companies for maintaining a healthy work/life balance.Our diverse range of Summits, Conferences, and Online Events spans various industry sectors, delivering innovative high-level content and unparalleled networking opportunities that connect key decision-makers on a global scale. Our clientele consists of C-level executives from 98% of Fortune 1000 companies, leading in fields such as healthcare, legal, pharmaceuticals, investments, energy, and packaging.We are on the lookout for dynamic, motivated graduates to join our content and event management team. This role presents an exceptional opportunity to launch your career with a global organization that provides extensive career growth, travel opportunities, and world-class training. In this position, you will collaborate with industry leaders and innovators to create compelling intellectual content for commercial programs across both digital and physical platforms, as well as manage these programs from inception to execution. Operating from our London office, we organize events across various industries, including Financial Services, Life Sciences, and Energy, throughout Europe and North America.This position requires in-person attendance at our London office.
At Clarion Events, we place our people at the forefront of our success. Our core values of PASSION, CARE, IMAGINATION, and TRUST are the foundation of our approach to exhibitions and conferences.If these values resonate with you and you aspire to join a thriving, innovative global enterprise, we would love to hear from you.The Opportunity:As the world's leading information provider for the global gaming sector, Clarion's Gaming Division stands out in the industry. We don't just provide services; we forge partnerships, dedicated to connecting, supporting, and advocating for businesses in the international gaming community all year round.With projections indicating that the global iGaming market will reach $140 billion by 2028, you will be joining a well-established yet rapidly expanding organization in a lucrative and dynamic industry.We seek an outstanding content professional to spearhead the research, development, and execution of high-caliber conference and workshop programs within our iGB Events portfolio, which features two premier annual iGaming events: iGB L!VE (London) and iGB Affiliate (Barcelona).Your contributions will not only boost attendance at our renowned exhibition-led conferences but will also generate revenue through our Premium content offerings, delivered through insightful and critical topics pertinent to the global iGaming sector.Reporting directly to the Portfolio Director, this role is perfect for someone who excels at transforming insights into strategic content, granting you rare access to the industry's leading businesses and influencers.Key Responsibilities:Lead content strategy across our iGaming Events brands.Validate commercial potential for premium content throughout the portfolio.Gain in-depth knowledge of the global iGaming and Affiliate markets.Oversee the end-to-end production of conference programs for iGB L!VE and iGB Affiliate events.Conduct comprehensive research across the gaming industry to uncover trends and key topics.Continuously monitor global gaming and affiliate marketing trends, emerging technologies, and regulatory changes.Craft commercially-driven agendas and secure high-caliber speakers.Collaborate with industry stakeholders to integrate our content into diverse gaming communities.Identify new content and event format opportunities to enhance customer experience and add value.Engage with key players across the gaming ecosystem to stay ahead of industry developments.
Join our dynamic team as an Event Coordinator/Manager specializing in B2B conferences. In this pivotal role, you will be responsible for planning, organizing, and executing high-impact events that foster networking and business growth among industry leaders.As an integral part of our organization, you will collaborate with cross-functional teams to ensure seamless event operations, engage with stakeholders, and drive attendance through innovative marketing strategies. Your keen attention to detail and exceptional organizational skills will be vital in delivering outstanding experiences for attendees.
Join our dynamic team at Climate Action as a Senior Conference Producer, where you will play a pivotal role in orchestrating impactful events that drive the climate agenda forward. In this position, you will be responsible for planning, executing, and overseeing conferences that bring together leaders, innovators, and advocates in the climate space. Your creativity and strategic thinking will ensure that our events not only inform but also inspire action towards sustainable solutions.
Join the vibrant team at Accor Hotels as a Restaurant Floor Manager in London! As the Floor Manager, you will lead our restaurant operations, ensuring exceptional service and guest satisfaction. Your leadership will create a dynamic atmosphere that encourages staff engagement and operational excellence.
As a Floor Manager in Catering at WSH Group, you will play a pivotal role in overseeing and coordinating all catering operations. You will lead a team to deliver exceptional service and ensure our clients receive top-notch culinary experiences. Your expertise in managing floor activities will be crucial to upholding our high standards and ensuring customer satisfaction.
Role Overview Accor Hotels is seeking a Breakfast Floor Manager to guide the morning service team and create a welcoming atmosphere for guests in London. This role focuses on ensuring guests enjoy a smooth and satisfying breakfast experience each day. Main Responsibilities Oversee daily breakfast operations on the floor Lead and support the breakfast service team Maintain high standards of guest service and satisfaction Ensure all guests feel welcomed and attended to during breakfast hours Who This Role Suits This position fits a hospitality professional who enjoys leading teams and takes pride in delivering excellent guest experiences. Candidates looking to advance their hospitality career in a well-known hotel group will find strong opportunities here.
Join the dynamic team at WSH Group as a Hospitality Floor Manager, where your leadership and passion for exceptional service will shine. In this pivotal role, you will oversee daily operations, ensuring that our guests receive an unparalleled experience.Your responsibilities will include managing staff, coordinating events, and upholding the highest standards of hospitality. If you are a proactive problem-solver with a keen eye for detail and a commitment to excellence, we want to hear from you!
Since its inception in 2015, Mejuri has transformed the concept of fine jewelry, making it not just a gift for special occasions, but a personal expression of style and identity. Founded by Noura Sakkijha, a third-generation jeweler, Mejuri believes that fine jewelry should be accessible and guilt-free, encouraging everyone to celebrate themselves every day.With a robust online presence, a dedicated app, and an expanding network of over 58 retail stores globally, Mejuri is committed to responsible sourcing, sustainable practices, and philanthropic efforts that align with our core values and vision for the future.The Role:As a key member of our store leadership team, the Floor Lead is instrumental in driving store success by ensuring exceptional customer service, promoting team development, and overseeing daily operations. This position serves as a vital presence on the sales floor, demonstrating outstanding interpersonal skills while embodying Mejuri’s values. A natural motivator and team player, the Floor Lead fosters an inspiring and dynamic environment for both staff and customers.At Mejuri, our retail leaders are engaging, agile, creative, and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.Customer:STACK: Lead by example, ensuring the quality of the in-store customer experience through effective communication, training, and adherence to Mejuri’s Steps of Selling.STACK Leadership: Maximize performance and achievement of Key Performance Indicators (KPIs) by driving personal performance and the engagement of the team.Services: Promote a positive customer experience and advocate for service offerings such as piercing and engraving.KPIs: OPH, NPS (85%Operations:Inventory: Participate in monthly inventory and cycle counts as needed, ensuring team readiness and operational efficiency.
Full-time|On-site|180 House - 180 Strand, Temple, London WC2R 1EA
Role overview The Floor Manager at Soho House, located at 180 House in Central London, leads daily food and beverage operations on the floor. Working closely with the General Manager and the broader management team, this role helps maintain Soho House's established service standards. Main responsibilities Guide and support the floor team to provide attentive, polished service for members and guests. Maintain a welcoming and refined atmosphere throughout the venue. Oversee the guest experience from arrival to departure, including order taking, making recommendations, and assisting with billing. Collaborate with management to ensure daily operations run smoothly and service quality remains consistent. Location 180 House, 180 Strand, Temple, London WC2R 1EA
Sezane, the innovative French fashion brand that began its journey online over a decade ago, is on the lookout for a passionate and creative Floor Manager (M/F) to enrich our retail team in London. At Sezane, we prioritize creativity, quality, and exceptional service, and are dedicated to fostering an environment where our talents can thrive.As a Floor Manager, you will report directly to the Store Director and play a pivotal role in ensuring a remarkable customer experience in our store. Your responsibilities will include:Creating a Unique Customer Experience: Prioritize customer satisfaction, offer personalized service, and maintain a proactive, passionate approach to customer relations.Utilize both in-store and online channels to enhance product knowledge and customer engagement.Act as a mentor to your team, promoting skill development and improving sales through shared expertise.Contribute to continuous improvement initiatives by providing constructive feedback to the Store Director.Ensure a safe environment for both customers and staff.Team Management and Development:Inspire and motivate your team to create a positive workplace culture.Facilitate onboarding for new hires and ensure effective communication within the team.Oversee scheduling and operational planning to meet daily objectives.Monitor individual team member progress and provide necessary resources for development.Identify and nurture potential leaders within the team.Maintain a holistic approach to team organization for ongoing optimization.Upholding Brand Image:Ensure that the team embodies the Sezane brand ethos, fostering a strong brand presence.At Sezane, no two days are the same. If you are a dedicated professional seeking to make a significant impact in the retail space, we invite you to join our journey!
Contract|£40K/yr - £40K/yr|On-site|London, England, United Kingdom
We are collaborating with a prestigious global banking institution to recruit a skilled Support Engineer. This position is part of the Desktop Support team, dedicated to offering exceptional IT assistance to employees of a financial services firm located in London. The ideal candidate will exemplify professionalism, providing a well-organized, responsive, and customer-centric support service.The role demands a proficient Desktop Support Engineer who champions the Trading Support function, possessing the ability to communicate clearly and effectively with business users across all levels, including senior executives and IT management.Key Responsibilities:Deliver hands-on desktop support to business users through phone, email, ticketing systems, and in-person, resolving issues within agreed SLAs while managing user expectations.Assist with new joiner onboarding and execute desk moves and equipment changes as necessary.Provide 1st to 3rd line support across hardware, software, and end-user applications.Support market data applications and services.Set up and maintain mobile devices.Collaborate with third-party vendors to troubleshoot and resolve issues.Engage in out-of-hours support, including on-call rotations, desk moves, and ad-hoc testing.Exhibit flexibility to provide evening cover as needed (up to 10:30 PM).Qualifications:Demonstrated experience in supporting a trading floor or front-office environment.Strong market data support experience (e.g., Bloomberg, Reuters).Extensive knowledge of Windows 10 desktop support and Office 365.Familiarity with Active Directory and endpoint management tools (GPO, WMI, SCCM).Experience with virtual desktop environments (Citrix XenDesktop, VMware, Nutanix).Solid understanding of desktop and laptop hardware, including VDI setups.Experience with broker and trading applications (e.g., Brokertec, GFI, ICAP).Proficiency in mobile device support (iPhone, iPad).Knowledge of ServiceNow or similar ticketing systems.Exposure to scripting or automation (PowerShell preferred).Exchange administration knowledge is advantageous but not required.Personal Skills:Confident communicator, capable of effectively engaging with stakeholders and suppliers at all levels.Strong team player, adept at leading, guiding, and developing others.Calm and resilient under pressure, experienced in managing demanding users.Proactive, self-motivated, with the ability to prioritize and resolve complex issues.Adaptable, with a “can-do” attitude and a commitment to continuous improvement.Contract Details:Duration: 3 Months rolling contractSalary: up to £40,000
Join Talan as a Trade Floor Support Engineer, where you will play a critical role in providing technical support for trading systems and applications. You will collaborate with traders and other stakeholders to ensure optimal performance and functionality of trading platforms.Your responsibilities will include diagnosing and resolving technical issues, performing routine maintenance, and assisting with the implementation of new functionalities. You will also have the opportunity to contribute to system enhancements and collaborate with development teams.
Join our dynamic team at Real Recruitment Ltd. as a Graduate Conference Producer specializing in content research. In this pivotal role, you will harness your analytical skills to identify and curate high-quality content for our conferences. Collaborate with industry leaders, develop engaging topics, and help shape the future of our events.
Full-time|On-site|White City House - 2, Television Centre, 101 Wood Ln, London W12 7FR
The Role...As a Floor Manager at Soho House, you will play a crucial role in overseeing the food and beverage operations alongside the General Manager and management team. Your main focus will be on guiding a dedicated floor team to provide exceptional and efficient service while maintaining the distinctive Soho House standards. You will create a welcoming and sophisticated atmosphere for our members, guests, and staff alike. Your responsibilities will include ensuring that members enjoy a seamless experience from the moment they are greeted, throughout the ordering process, and until the bill is settled.
Join AccorHotels as a Floor Porter, where you will play a vital role in ensuring our guests have an exceptional experience. As a Floor Porter, your responsibilities include maintaining cleanliness and organization in guest areas, assisting with luggage, and providing excellent customer service. Your attention to detail and commitment to a high standard of service will ensure our facilities remain welcoming and pristine.
