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Experience Level
Manager
Qualifications
Proven experience in a managerial role within the hospitality industry, particularly in events or banqueting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work under pressure and adapt to changing circumstances. A passion for customer service and attention to detail.
About the job
wshgroup seeks a Floor Manager for Conference & Banqueting Services based in London. This role centers on supervising event operations, guiding staff, and upholding high standards throughout all venues.
Responsibilities
Supervise daily conference and banqueting activities on the floor
Lead and support staff to ensure excellent service during events
Collaborate with event coordinators for seamless event delivery
Maintain the presentation and operational standards of each venue
Respond to client requests and contribute to memorable guest experiences
Requirements
Strong organizational skills and attention to detail
Background in managing teams within hospitality or events
Ability to manage multiple tasks and adjust to shifting priorities
Dedication to service quality and client satisfaction
About wshgroup
wshgroup is a leading provider of catering and hospitality services, known for delivering outstanding customer experiences across various venues. Our commitment to quality and innovation sets us apart in the industry.
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