Qualifications
What We Are Looking ForA proven track record in effectively managing operations across multiple sites, ideally within the not-for-profit or charitable sector. Comprehensive knowledge of the UK food and beverage market, with experience managing multi-site operations and large teams. Deep understanding of commercial operations and the key factors driving customer satisfaction, repeat business, spending, margins, and profitability. Strong financial acumen, with demonstrable skills in budgeting, forecasting, margin management, and performance against KPIs. Ability to cultivate a robust network within a diverse organization. Expertise in operational efficiency and technical competencies.
About the job
The Food and Beverage Operational Development Manager plays a crucial role in safeguarding the reputation and ensuring the seamless operation of our extensive food and beverage services across more than 300 cafes and tearooms located at over 200 National Trust sites.
This position is pivotal at a transformative time as we advance our ambitious strategy to establish a food business that embodies the ideals and mission of the National Trust for the millions of visitors we welcome annually.
Your Responsibilities
In this role, you will spearhead the evaluation, enhancement, and enforcement of food safety standards and toolkits. You will collaborate closely with our Environmental Practices team to minimize and regulate food waste and energy usage.
About National Trust
The National Trust is a leading conservation charity dedicated to preserving the nation's heritage and natural environment. With a focus on sustainability and community engagement, we strive to provide memorable experiences for millions of visitors at our stunning locations across the UK.
