Forward Deployed Enablement Engineer - Customer Success

Palantir TechnologiesLondon, United Kingdom

On-site Full-time

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Experience Level

Experience

Qualifications

Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience in customer-facing technical roles with a strong problem-solving orientation. Proficiency in programming and scripting languages such as Python, Java, or similar. Familiarity with data analysis tools and methodologies. Excellent communication and interpersonal skills to effectively collaborate with customers and team members. Ability to work independently in a dynamic environment and manage multiple priorities.

About the job

Join a Transformative Company

At Palantir, we strive to revolutionize decision-making and operational efficiency through our cutting-edge software solutions. Our platforms empower organizations to harness data effectively, enabling them to develop life-saving pharmaceuticals, predict supply chain challenges, locate missing persons, and much more.

Your Role

As a Forward Deployed Enablement Engineer, you will be an integral part of centralized customer success teams, dedicated to maximizing the impact of our deployed products and workflows for a diverse clientele, ranging from agile startups to expansive enterprises. This role seamlessly blends high-level support with the creation of innovative tools and infrastructure aimed at enhancing customer enablement on a large scale. You will be a tenacious and resourceful problem-solver, adept at collaborating and working independently to tackle complex technical challenges, while also engaging directly with customers to diagnose and resolve their issues.

Our Customer Success team is committed to helping clients leverage Palantir’s Foundry & AIP Platforms to drive their most critical business processes. In this position, you will apply your analytical skills, creativity, and technical expertise to support customer development teams, ensuring they can effectively construct and refine their workflows. This role offers a unique opportunity to gain valuable insights and contribute to some of the world’s most impactful industries and organizations.

Every day at Palantir presents new challenges and opportunities for innovation. As we continuously evolve to meet customer demands, you will be encouraged to contribute your creativity and problem-solving skills to enhance our internal processes and tools, ultimately delivering greater business value to our customers with improved efficiency.

At Palantir, we believe in empowering each employee to leverage their unique strengths. There is no singular approach to engineering within our company; this role is intentionally broad to allow individuals to explore their passions and grow in ways that inspire them.

About Palantir Technologies

Palantir is at the forefront of transforming how organizations make data-driven decisions. Our innovative software solutions empower clients to tackle some of the world's most pressing challenges, from healthcare advancements to public safety initiatives. We are committed to fostering a culture of collaboration, creativity, and continuous improvement, ensuring our employees thrive as we work together to make a meaningful impact.

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Forward Deployed Enablement Engineer - Customer Success

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Director of Field Enablement

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Full-time|On-site|London, United Kingdom

About AvePoint: As a leader in data security and governance, AvePoint empowers organizations to collaborate with confidence. We serve over 25,000 clients globally, providing solutions that enhance data security and optimize critical information across platforms like Microsoft, Google, and Salesforce. Our extensive partner network includes around 5,000 managed service providers, value-added resellers, and systems integrators, making our solutions accessible in over 100 cloud marketplaces. Discover more at www.avepoint.com. We believe in investing in our people. With a culture rooted in agility, passion, and teamwork, we empower you to take charge of your career and make a meaningful impact. About the Role: We are searching for an innovative and strategic Director of Field Enablement to spearhead our enablement initiatives across our global teams. This pivotal role is essential for driving revenue growth, enhancing productivity, and ensuring excellence within our customer-facing and internal teams. The ideal candidate will be a visionary leader with a solid history of designing and executing impactful enablement programs in a dynamic global environment. Key Responsibilities include: Collaborate cross-functionally to design and implement global enablement programs for sales and technical teams. Work alongside field leadership, product, marketing, and GTM teams to create quarterly modules tailored to support business growth and local requirements. Develop an incentive framework utilizing badges and gamification to boost engagement and learning. Monitor key metrics for both new and veteran hires to enhance the effectiveness of enablement initiatives. Foster partnerships...

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Lead Product Analyst - Send

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May 1, 2026

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Operations Specialist in AI Enablement

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Product Design Lead

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Join Our MissionAt Omnea, we are transforming the way enterprise businesses function, beginning with the most challenging aspect: procurement. A single purchase can often take months, igniting a chain of 50+ emails and involving departments such as Finance, Legal, Security, and IT just for approval.With an investment of $75M from Khosla Ventures, Insight Partners, and Accel, we aim to revolutionize this process. Our AI-native platform connects every individual, step, and system to ensure purchasing is swift, secure, and efficient—providing a unified platform for requests, automated approvals and renewals, real-time supplier risk assessments, and complete visibility into spending.This is a $7B+ untapped market, and our growth reflects the scale of this opportunity: we have increased our Annual Recurring Revenue (ARR) tenfold to double-digit millions in just 18 months, earning the trust of global enterprises such as Spotify, MongoDB, Monzo, and Albertsons. We are proud to be recognized as the 4th fastest growing startup in Europe.Our team previously scaled Tessian (a renowned cybersecurity tech firm, backed by Sequoia, Balderton, Accel, and acquired post-Series C). Our members include former founders and operators who have nurtured unicorns, launched top-tier products, and executed at the highest levels. You will collaborate with leaders like Ben, Abs, Sabrina, and Rebe.Your ResponsibilitiesLead the design efforts across significant product domains, overseeing both hands-on design work and the strategic direction, standards, and decisions that influence product development.Engage with customers, including procurement leaders and finance teams at major companies such as Spotify, MongoDB, Monzo, and Gymshark, utilizing their insights to inform both quarterly roadmaps and long-term design strategies.Collaborate closely with Product and Engineering leadership to define problems, scope projects, and sequence tasks—often before features become evident.

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