Forward Deployed Engineer

Gen Digital, Inc.USA - New York, NYNew

On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates with the following qualifications:A degree in Computer Science, Engineering, or a related field. Proficiency in programming languages such as Python, Java, or JavaScript. Experience with cloud platforms and services. Strong problem-solving skills and the ability to work effectively in a team environment. Excellent communication skills and a passion for technology and innovation.

About the job

About Gen:

Gen is a pioneering global organization committed to empowering Digital Freedom through a suite of trusted consumer brands, including Norton, Avast, LifeLock, MoneyLion, and more. Our legacy is deeply rooted in fostering financial empowerment and ensuring cyber safety for the digital generation. Today, we proudly deliver award-winning solutions in cybersecurity, online privacy, identity protection, and financial wellness to nearly 500 million users across over 150 countries.

At Gen, we cultivate a culture of passion and vision, dedicated to safeguarding consumers while helping them grow, manage, and secure their digital and financial lives. We continuously seek intelligent, bold, and high-impact talent who view AI as a collaborative tool, leveraging it to accelerate our impact and deliver significant outcomes.

Joining Gen means you will have the tools, flexibility, and support necessary to excel in your career. We offer flexible working arrangements, generous time off, competitive compensation, and comprehensive benefits aimed at promoting well-being.

We take pride in our scrappy, customer-focused approach, fostering an environment where healthy debate, experimentation, and continuous learning are encouraged. We actively seek out individuals with diverse experiences, identities, and ideas to enhance our team. Here, you will collaborate with colleagues who support and respect one another, recognizing that our differences are a source of competitive advantage.

If this resonates with you, we invite you to join us at Gen.

About the Role:

Engine by Gen leads the way in financial technology, driving the next generation of personalized products and content. Our offerings include a leading consumer finance super app, an advanced embedded finance platform for enterprises, and a top-tier media division. Engine by Gen's mission is to empower everyone to make their best financial decisions. We are committed to serving the many, not the few, and we enhance confidence through guidance, choice, and personalization, bridging the gap to informed financial actions.

Our go-to money app delivers curated financial content tailored to engage users, encouraging them to learn and share their financial journey. With our innovative financial products and marketplace, users can seamlessly control their finances, accessing a comprehensive suite of features for saving, borrowing, spending, and investing, all integrated with the best offers and content from Engine by Gen and our extensive network of over 1,100 enterprise partners. Our enterprise technology provides a definitive search engine and marketplace for financial products, enabling companies to integrate embedded finance solutions backed by advanced AI-driven data and tools through our platform and API.

Join us in connecting millions to a brighter financial future.

About Gen Digital, Inc.

Gen is at the forefront of digital empowerment, providing innovative solutions that enhance online security and financial well-being for consumers worldwide. Through our renowned brands, we aim to create a safer, more informed digital landscape.

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Forward Deployed Enablement Engineer - Customer Success

Palantir Technologies

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Join a Revolutionary CompanyPalantir is at the forefront of creating transformative software that empowers organizations to make data-driven decisions and optimize their operations. Our platforms enable partners to advance critical initiatives—ranging from developing life-saving medications to predicting supply chain disruptions, and even locating missing ch…

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Forward Deployed Engineer

Clarion

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About ClarionAt Clarion, we believe that scheduling healthcare appointments shouldn't be a daunting task. Currently, the healthcare system is overwhelmed with call backlogs, faxes, and scheduling requests, leading to patient dissatisfaction and staff burnout, ultimately resulting in significant financial losses for clinics. This is not a failure of care, but a failure of capacity.Our mission at Clarion is to address this challenge on a large scale. We utilize AI agents to manage the entire patient journey, from scheduling and rescheduling appointments to handling referrals and prescription refills. Our AI seamlessly executes complex workflows with a human-like touch that resonates with patients.With $5.5M raised from top-tier investors including Accel, Y Combinator, and Sequoia, along with insights from healthcare leaders at Ophelia, Medallion, and Counsel Health, we are a dedicated in-person team based in New York City, rapidly advancing to ensure every patient receives essential care.Why Join Us?Real-World Impact: Join us in tackling a significant issue that affects millions of patients and providers daily. Our AI agents not only excel beyond human schedulers but also reclaim precious time for healthcare professionals to focus on patient care.Proven Market Validation: Our company has achieved a remarkable 10x revenue growth in the past year alone, managing millions of interactions for clients ranging from virtual care clinics to a $5B health insurance provider.Expert Leadership: Our co-founders possess extensive experience in the healthcare sector. Our CEO is a Stanford and Harvard-trained physician and clinical operations leader, and our CTO is a former Amazon Alexa engineer who previously led AI and machine learning teams at Salesforce.Significant Early Contributions: As a member of our early-stage team, your contributions will significantly influence our company’s direction, processes, and culture, allowing you to make an immediate impact.In-Person Collaboration: We have prioritized in-person collaboration since our inception, recognizing it as a strategic advantage. This approach fosters rapid progress, strong relationships, and a unified company culture.Your ResponsibilitiesDevelopment and Deployment: Write production-quality code, build integrations, configure AI agents, and implement platform logic based on customer workflows and scheduling rules.End-to-End Project Management: Create and oversee technical project plans from scoping to go-live. You will coordinate internal resources, delegate workstreams, and ensure timely project completion.

Feb 22, 2026

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Forward Deployed Engineer at Axion | New York

Axion

Full-time|On-site|New York, NY

About Axion Axion, founded in 2021, builds AI-powered tools that help manufacturers spot, analyze, and resolve quality issues. The platform supports companies in industries like industrial, aerospace, consumer, and medtech, aiming to improve product quality and customer satisfaction while reducing costs. Backed by investors including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion combines advanced AI with deep manufacturing expertise. The team focuses on making production smarter, safer, and more efficient by using quality and post-market data to drive better business outcomes.

Apr 17, 2026

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Forward Deployed Engineer

Solva

Full-time|On-site|New York City

About SolvaAt Solva, we are revolutionizing the insurance industry with cutting-edge AI technology, targeting the $8 trillion market starting with claims processing. Our company has secured $6 million in funding from prestigious investors including First Round, Y Combinator, and SV Angel, as well as notable angel investors like Paul Graham, who have previously supported giants such as OpenAI, Google, and Stripe. Our advisory board is comprised of seasoned executives and founders in the insurance sector.Our team has a proven track record of success, having played a key role in creating Europe’s fastest-growing InsurTech and launching a licensed EU bank that processes over €1 billion annually. Now, we are setting our sights on reshaping one of the world’s largest industries using the power of AI.As a Y Combinator S25 company, Solva is among the fastest-growing and best-funded startups today.About the RoleJoin us as a Forward Deployed Engineer, where you will collaborate closely with our customers and product team to implement our AI systems in real-world claims environments. This dynamic role bridges engineering, product development, and customer operations. You will leverage your technical expertise to analyze workflows, data, and requirements from insurers, transforming them into critical production solutions.Your daily responsibilities will include building integrations, processing pipelines, fine-tuning our product to meet specific customer needs, and addressing real-world challenges through AI and data solutions. You will oversee the entire process from customer requirements to delivered solutions, taking ownership of your contributions.This position is ideal for someone who thrives in fast-paced environments, adeptly shifts between technical problem-solving and customer interactions, and seeks to witness the tangible impact of their work. This is a full-time opportunity.What You’ll DoEngage directly with insurers to gain insights into their claims workflows, data, and system requirements.Develop and maintain seamless integrations between Solva and client systems.Customize and adapt AI-driven workflows for tailored use cases.Identify and troubleshoot issues in data, logic, or system functionality, collaborating with the team to resolve them.Translate real-world client needs into precise technical specifications for engineering teams.Oversee pilot projects from inception to execution, ensuring smooth operation in production.Provide field insights to enhance product reliability and performance.What We’re Looking ForStrong engineering background with a passion for technology and problem-solving.Excellent communication skills to effectively liaise with customers and team members.Proven ability to work in a fast-paced, agile environment.

Nov 20, 2025

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Forward Deployed Engineer

Cinder

FullTime|On-site|New York

Join Cinder as a Forward Deployed EngineerAt Cinder, we are at the forefront of protecting the internet through our advanced platform. Our Trust & Safety teams cater to the most influential companies, providing innovative solutions that adapt to the rapidly evolving threats they face. Our software is trusted for policy-making, moderation, enforcement, investigation, and countering threats like hate groups and disinformation campaigns sponsored by states.We are on the lookout for a skilled Forward Deployed Engineer to become a vital part of our mission. As we develop an enterprise-grade platform aimed at enhancing internet safety, we seek individuals who are not only curious and diligent but also self-motivated.This position is based in New York and requires close collaboration with our teams in London and San Francisco. We value in-person interactions and learning opportunities, offering health, vision, and dental benefits along with a 401(k) plan featuring employer matching.Your ResponsibilitiesAs a Forward Deployed Engineer (FDE) at Cinder, you will work integrally within our customers’ ecosystems, collaborating closely with their Trust & Safety, engineering, and policy teams to create meaningful impact. You will serve both as a technical implementer and a strategic advisor, guiding customers to leverage Cinder's capabilities to address their most pressing safety challenges.In this dynamic role, you will utilize your problem-solving aptitude, creativity, and technical skills to craft and deploy solutions that significantly enhance internet safety outcomes.Specifically, you will:Revolutionize internet platform safety by embedding directly with our key enterprise customers to implement Cinder’s solutions.Champion the adoption of cutting-edge user protection measures across leading internet platforms.Engage directly with strategic customers to swiftly diagnose and resolve their safety challenges through tailored technical and strategic solutions.Act as the subject matter expert on Cinder’s platform and Trust & Safety practices for clients, industry stakeholders, and government entities.Tackle technical hurdles (bugs, feature gaps, last-mile development, etc.) or partner with our engineering and product teams to ensure efficient project transitions.Collaborate with Customer Success to effectively triage and prioritize feedback from thousands of Cinder users.Contribute to the growth and success of both the Engineering and Customer Success teams.Join UsIf you're passionate about making the internet a safer place and possess the expertise to deliver impactful solutions, we want to hear from you!

Aug 13, 2025

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Forward Deployed Engineer

Fauna Robotics

Full-time|$110K/yr - $180K/yr|On-site|New York City

Job DescriptionJoin our innovative team at Fauna Robotics as a Forward Deployed Engineer. In this pivotal role, you will directly engage with customers and deployment sites, ensuring our robotic solutions excel in real-world scenarios. You will act as the essential technical liaison between our engineering teams and clients, deploying robots, troubleshooting hardware and software challenges on-site, and relaying valuable insights back to improve our offerings.This position is perfect for dynamic problem solvers who thrive in hands-on environments. Your responsibilities will include diagnosing various issues that may arise, from software configurations to hardware malfunctions, and performing field repairs, including soldering and component replacements. Experience the impact of our technology beyond the lab, contributing significantly to its refinement and growth.

Jan 22, 2026

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Forward Deployed Engineer

ModernFi

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Join Our Team as a Forward Deployed Engineer!At ModernFi, we are seeking a dynamic Forward Deployed Engineer to be an integral part of our team, facilitating the onboarding of financial institutions to our innovative platform. As a key member of the Engineering team, you will collaborate across various functions to ensure that every client experiences a seamless and enjoyable technical onboarding process. Your responsibilities will include setting up infrastructure, configuring integrations, engaging with partners, and developing tools that enhance the onboarding experience for all stakeholders.This role is perfect for individuals with a robust technical background who thrive in client-facing environments. You will work closely with banks and credit unions, bridging the gap between technical and non-technical stakeholders, and spearheading significant projects that drive revenue and client success. Furthermore, you will play a crucial role in shaping how ModernFi scales its onboarding operations as we expand.We pride ourselves on hiring intelligent, inquisitive individuals and granting them real ownership of their projects. You will collaborate with our product and engineering teams, participate in daily standups, and contribute to our culture of excellence, autonomy, and swift execution.Your ResponsibilitiesLead the technical onboarding of new institutions to the ModernFi platform, overseeing account setup, configuration, testing, and go-live phases.Manage client infrastructure setup, including provisioning SFTP servers and keypairs utilizing Pulumi.Collaborate with banking IT teams to configure SSO in Auth0 based on their identity providers.Coordinate onboarding processes for third-party digital banking integrations like Q2, acting as a liaison among ModernFi, clients, and partners.Take ownership of our public API documentation, simplifying client integration and highlighting our engineering-first mentality.Develop tools, dashboards, or internal features (using Python, Retool, etc.) that enhance your workflows and scalability.Optimize our self-service onboarding tool by collaborating with our Customer Success team to gather client feedback and suggest product improvements or implement immediate fixes.Effectively communicate and translate information between technical and non-technical audiences with empathy and clarity.About YouYou possess a solid engineering background, with a degree in Computer Science or equivalent experience.You are comfortable working with code and infrastructure; while you may not write production services daily, you can set up an SFTP server, modify a Python script, or execute a SQL query.You have excellent communication skills, enabling you to effectively interact with diverse audiences.

Aug 20, 2025

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Forward Deployed Engineer

Rain

Full-time|Hybrid|New York, NY

About RainAt Rain, we are pioneering the future of global payments. Our dynamic and innovative team is composed of passionate builders and experienced founders who are committed to creating impactful solutions. Our infrastructure enables the practical use of stablecoins, facilitating card transactions, cross-border payments, B2B purchases, remittances, and beyond. We collaborate with fintech companies, neobanks, and institutions to launch solutions that are global, inclusive, and efficient. Join us at this hypergrowth company, backed by leading investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, and Khosla. If you are curious, bold, and eager to help shape a borderless financial future, we want to hear from you.Our EthosWe foster an open and flat organizational structure, allowing our team members to grow into roles that align with their aspirations. Everyone, regardless of their level, is encouraged to explore ideas and influence the direction of our company.Key ResponsibilitiesCollaborate closely with customers, compliance, finance, engineers, and executives to deliver complex offerings.Contribute to the technical roadmap and architectural decisions as we scale.QualificationsProven self-starter with leadership qualities.Background in software development.Innovative builder mindset, with experience in personal projects.3-10+ years of relevant experience; compensation will be commensurate with experience.Preferred QualificationsExperience in fintech, particularly with neobanks or card issuing is a plus.Familiarity with SaaS environments.Our BenefitsUnlimited Paid Time Off We encourage our team to take a minimum of 10 days off each year for a healthy work-life balance.Flexible Work Environment Choose to work from home or the office, based on your comfort and productivity.

Jan 15, 2026

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Forward Deployed Engineer

ekho

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Join ekho as a Forward Deployed Engineer and play a pivotal role in delivering innovative solutions to our clients. You will work closely with cross-functional teams to implement and optimize our technology in various environments, ensuring we meet client needs effectively. Your expertise will contribute to the success of our deployments while refining our processes and technologies.

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Vendelux

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Forward Deployed Engineer

Tetrix

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Role overview The Forward Deployed Engineer at Tetrix works onsite with clients in New York City, adapting Tetrix’s technology to meet specific needs. This position centers on tailoring and implementing products in real-world situations, often in collaboration with teams from various backgrounds. What you will do Deliver engineering solutions directly to clients by adapting Tetrix’s technology for each unique environment Work closely with cross-functional teams to customize and integrate products Oversee deployment and ensure smooth operation of technology at client locations Who thrives here This role fits engineers who like hands-on problem solving and want to see their work make an impact on client sites. Curiosity, adaptability, and a focus on practical outcomes are important qualities for success in this position.

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Forward Deployed Engineer

brellium

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Forward Deployed Engineer

Gecko Robotics

Full-time|On-site|New York City

About Gecko RoboticsAt Gecko Robotics, we empower critical infrastructure across the globe, ensuring its availability, reliability, and sustainability. Our innovative solutions integrate advanced wall-climbing robots, top-tier sensors, and an AI-driven data platform, offering clients unparalleled insights into the health of their assets. This fusion of technology facilitates real-time decision-making, enhances operational efficiency and safety, and safeguards both the environment and society against infrastructure failures.Role OverviewAs a Forward Deployed Engineer, you'll be at the forefront of our mission, directly engaging with customers to identify and tackle significant challenges. Rather than merely providing support, you will be a driving force in developing solutions that address complex issues across various domains, including cash flow, production, safety, and environmental impact. You will take ownership of the problem-solving process from inception to execution, ultimately contributing to the scalability of Gecko’s platforms.Your ResponsibilitiesIdentify and Solve Critical Problems: Collaborate closely with clients to uncover high-impact challenges, innovate solutions, and relentlessly pursue meaningful outcomes.Foster Growth: Embrace the complexities of the challenges we face, engage in continuous learning, and thrive in an environment dedicated to personal and professional growth.Technologies We LeveragePython, Javascript, ReactGoogle Cloud, Amazon Web Services

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Forward Deployed Engineer

Grotto AI

Full-time|On-site|New York City

Forward Deployed EngineerGrotto AI | New York City (In-Person, with some travel to customer sites)About GrottoGrotto is revolutionizing the leasing process for multifamily apartment teams with our cutting-edge AI platform. We enhance critical leasing conversations that shape one of life’s most significant decisions—finding a home. Our insights drawn from millions of customer interactions reveal that the key to successful leasing isn't merely product knowledge but rather the authentic curiosity and empathy of the agents involved. Our platform empowers leasing agents to engage effectively during calls and tours, fostering rapport and overcoming objections to significantly boost lease signings.Our success is evident as we’ve achieved remarkable increases in conversion rates with some of the largest apartment owners across the nation. Clients have praised us as the "best vendor they've ever collaborated with." We're just getting started; our vision is to create a world where the most important conversations foster deeper connections.Role OverviewIn this unique role as a Forward Deployed Engineer (FDE), you will not be part of a traditional product engineering team. Instead of pushing out features to an anonymous user base, you will engage directly with our clients to tailor Grotto’s solutions to their specific requirements. This involves creating bespoke features, integrations, and workflows that address genuine challenges faced by property managers. Working alongside Deployment Leads, you will gain insights into each customer’s needs and implement effective solutions. You will hold full accountability for the technical success of multiple client accounts.We embrace the challenge of last-mile customization, believing it’s where true innovation occurs. If you thrive on witnessing the impact of your work in real time, and enjoy visiting clients to see firsthand how your contributions enhance their operations, this position is ideal for you.Your ResponsibilitiesDevelop customized features and integrations using our tech stack, primarily Python and VueJS/TypeScript.Collaborate closely with Deployment Leads to transform client needs into actionable software solutions.Adopt a rapid development approach—our cycles are short.Travel to client locations to gain a deeper understanding of their environments.Engage with design, product, and other teams to ensure a seamless integration of client solutions.

Feb 19, 2026

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Forward Deployed Engineer

Siro

Full-time|On-site|New York

Field sales is a crucial driver of the economy, yet many teams face significant challenges. Sales representatives are often overwhelmed by administrative tasks, managers are stretched thin, and leaders lack visibility into field operations.At Siro, we are transforming the landscape for field sales teams, enhancing their learning, performance, and success.Initially launched as an AI-driven coaching platform to boost sales outcomes, Siro has evolved into a comprehensive intelligent companion. Our solution automates the mundane administrative duties of sales reps, provides managers with real-time insights, and equips executives with foresight.Our platform seamlessly integrates with systems like Salesforce, analyzing thousands of in-person sales interactions to extract actionable insights, streamline workflows, and enhance overall outcomes. Imagine Iron Man’s Jarvis, but for sales — proactive, tailored, and deeply integrated with the tools teams already utilize.Having raised $75 million from prestigious investors such as Index, Fika, CRV, and SignalFire, Siro is trusted by top brands in home improvement, retail, hospitality, and automotive sectors. Our dynamic team, hailing from top-tier companies like Meta, McKinsey, DoorDash, and Uber, is dedicated to pioneering the future of human-AI collaboration in sales.

Jan 30, 2026

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Manager, Forward Deployed Engineering

OpenAI

Full-time|Hybrid|New York City

About Our TeamAt OpenAI, our Forward Deployed Engineering (FDE) team plays a pivotal role in collaborating with clients to transform cutting-edge research into fully operational systems. We thrive at the intersection of client engagement and essential platform innovation.About the RoleAs the FDE Manager, you will guide your team through complex and high-pressure customer deployments while taking full ownership of both technical and business outcomes. You'll cultivate a resilient team capable of performing under pressure, ensuring that OpenAI continually learns from real-world applications.In this position, you will work closely with Product, Research, Sales, and Go-To-Market teams to ensure that insights from fieldwork shape our roadmap priorities, fuel new initiatives, and facilitate secure large-scale deployments. Your strategic decisions will significantly impact the trust our customers place in OpenAI, and your success will be evaluated based on your team's delivery frequency, the clarity of communication to Research and Product sectors, and the long-term effectiveness of your team and delivery model.This role is based in New York City and follows a hybrid work model, requiring three days in the office each week. We offer relocation assistance, and the position may involve travel up to 25% of the time.Key ResponsibilitiesLead and develop a team of FDEs responsible for deploying advanced production systems with innovative models.Oversee end-to-end delivery outcomes by ensuring clarity, speed, coordination, and technical excellence.Document successful processes into tools, playbooks, and roadmap contributions to enhance the productivity of OpenAI and the broader developer ecosystem.Identify early warning signs and address them promptly, whether related to product performance, customer environments, or operational practices.Exercise sound judgement in determining actionable items versus those that do not require intervention.Establish high-performance standards for the FDE team while fostering individual growth through targeted, constructive feedback.Define staffing and support strategies for field teams that can scale efficiently without added complexity.Ideal Candidate ProfilePossess over 8 years of engineering or technical delivery expertise, including at least 2 years in managing high-performing FDE or customer-facing engineering teams.Demonstrated experience leading high-stakes technical projects from initial prototype to successful production.Proficient in writing and reviewing production-grade code with a focus on quality and maintainability.

Jan 15, 2026

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Forward Deployed Engineer

Gen Digital, Inc.

Full-time|On-site|USA - New York, NY

About Gen:Gen is a pioneering global organization committed to empowering Digital Freedom through a suite of trusted consumer brands, including Norton, Avast, LifeLock, MoneyLion, and more. Our legacy is deeply rooted in fostering financial empowerment and ensuring cyber safety for the digital generation. Today, we proudly deliver award-winning solutions in cybersecurity, online privacy, identity protection, and financial wellness to nearly 500 million users across over 150 countries.At Gen, we cultivate a culture of passion and vision, dedicated to safeguarding consumers while helping them grow, manage, and secure their digital and financial lives. We continuously seek intelligent, bold, and high-impact talent who view AI as a collaborative tool, leveraging it to accelerate our impact and deliver significant outcomes.Joining Gen means you will have the tools, flexibility, and support necessary to excel in your career. We offer flexible working arrangements, generous time off, competitive compensation, and comprehensive benefits aimed at promoting well-being.We take pride in our scrappy, customer-focused approach, fostering an environment where healthy debate, experimentation, and continuous learning are encouraged. We actively seek out individuals with diverse experiences, identities, and ideas to enhance our team. Here, you will collaborate with colleagues who support and respect one another, recognizing that our differences are a source of competitive advantage.If this resonates with you, we invite you to join us at Gen.About the Role:Engine by Gen leads the way in financial technology, driving the next generation of personalized products and content. Our offerings include a leading consumer finance super app, an advanced embedded finance platform for enterprises, and a top-tier media division. Engine by Gen's mission is to empower everyone to make their best financial decisions. We are committed to serving the many, not the few, and we enhance confidence through guidance, choice, and personalization, bridging the gap to informed financial actions.Our go-to money app delivers curated financial content tailored to engage users, encouraging them to learn and share their financial journey. With our innovative financial products and marketplace, users can seamlessly control their finances, accessing a comprehensive suite of features for saving, borrowing, spending, and investing—all integrated with the best offers and content from Engine by Gen and our extensive network of over 1,100 enterprise partners. Our enterprise technology provides a definitive search engine and marketplace for financial products, enabling companies to integrate embedded finance solutions backed by advanced AI-driven data and tools through our platform and API.Join us in connecting millions to a brighter financial future.

May 4, 2026

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Forward Deployed Engineer, DevOps

Parloa

Full-time|$225K/yr - $335K/yr|On-site|New York Office

YOUR MISSION: As a Forward Deployed Engineer, DevOps, you will play a pivotal role in constructing and expanding the specialized infrastructure that supports our tailored agent integrations for key clients. You will be an essential technical asset within our team, enabling our customer-facing Forward Deployed Engineers to design, deploy, and manage customized client solutions with agility and assurance. By developing a robust, automated, and self-service platform, you will facilitate the swift delivery of high-quality, dependable custom services. IN THIS ROLE YOU WILL: Architect, implement, and maintain cloud infrastructure tailored for hosting custom services crafted by the Agent Integration Engineering team. Develop adaptable and reusable CI/CD pipeline templates that the integration team can readily adopt to automate service deployment. Advocate for Infrastructure as Code to establish standardized yet customizable service environments, ensuring consistency and expedited provisioning for new integrations. Oversee a Kubernetes-based environment optimized for hosting a variety of integration services, focusing on security, isolation, and resource management. Deploy robust monitoring and observability solutions to grant the integration team comprehensive visibility into the performance and health of their services. Act as the primary DevOps liaison for the Forward Deployed Engineering team, understanding their workflows, anticipating their needs, and eliminating infrastructure-related barriers. Create automation scripts (Python, Go, Bash) to streamline the entire lifecycle of custom integration services, from inception to decommissioning. Support and modernize legacy Azure infrastructure, assisting in the transition of workloads to a standardized, Kubernetes-based platform aligned with Parloa’s Engineering practices. WHAT YOU BRING TO THE TABLE: 5+ years of professional experience in DevOps, infrastructure engineering, or a related field. A strong customer-first mindset, treating the Forward Deployed Engineering team as your primary client. Proficiency in at least one scripting or programming language such as Python, Go, or Bash. Hands-on experience with a major cloud provider (AWS, GCP, or Azure). Advanced expertise in containerization and orchestration, specifically with Kubernetes.

Feb 1, 2026

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Forward Deployed Engineer - Integrations

Rilla

Full-time|$170K/yr - $300K/yr|On-site|New York City

Join Rilla: A Pioneering CompanyRilla is at the forefront of conversation intelligence, developing innovative software that revolutionizes offline commerce.Our platform captures, analyzes, and organizes conversations, providing invaluable insights to the essential physical businesses that drive our economy. We aim to equip traditional sectors with cutting-edge technology, previously reserved for the most advanced companies of the 21st century.With our rapid growth—achieving $40M in revenue within just 3.5 years, maintaining a monthly growth rate of 15%, a Net Revenue Retention exceeding 170%, and an impressive Net Promoter Score—Rilla is becoming a leader in the industry.Your Role as a Forward Deployed EngineerAs a Forward Deployed Engineer (FDE), you will engage directly with clients, identifying their critical challenges and architecting solutions that integrate their data with Rilla's conversational intelligence. Your creativity, technical prowess, and problem-solving skills will be essential in helping organizations leverage their data for impactful results. Expect to work autonomously or in small teams, managing high-stakes projects from inception to execution.You will collaborate with customer executives to discuss data models, tackle large-scale data integration, and provide insights back to your team, all while extending Rilla's influence into new markets and applications.If you're driven to innovate and aspire to lead in the application of AI in the physical world, Rilla is the ideal environment for you to grow and succeed.

Jun 4, 2025

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