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Founding Business Operations Specialist (Apollo Unit)

helloheraNew York, New York
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications and SkillsProven experience in social work, nursing, or a related field. Exceptional communication and interpersonal skills. Strong organizational abilities and operational execution. Ability to build trust and rapport with clients and families. Passion for providing quality care and support to vulnerable populations.

About the job

A Pioneering Opportunity in Healthcare

In the complex landscape of American healthcare, individuals often find themselves without adequate guidance. Just as we have trusted professionals for legal matters, finances, and travel, the healthcare system has historically left families to navigate it alone.

Introducing the Hero: Your Family's Senior Healthcare Advocate

At Hera, we are revolutionizing the healthcare experience by creating a new role: the Hero. Our Heroes are dedicated senior care specialists who focus on the critical last stages of healthcare delivery.

They are here to educate, coordinate, and advocate for the most vulnerable populations, ensuring they receive the care and support they deserve.

  • Not just facilitating a kidney transplant, but ensuring Barbara attends her follow-up appointments to prevent hospital readmissions.

  • Not merely arranging for home aide services, but guaranteeing that Beverly receives the proper care.

  • Not simply discharging John from the hospital post-stroke, but crafting a sustainable plan for him to age comfortably at home.

Our services are covered by insurance, making it accessible for every family in the United States. Aging is a universal experience that we all encounter, and we believe it should be approached with dignity and support.

Our Commitment to Excellence

Trust is the cornerstone of our mission.

At Hera, our promise is simple: to provide care that we would want for our own parents. This commitment forms the foundation of our operations and is reflected in every interaction.

Addressing the Supply Challenge

Currently, there is a shortage of qualified experts available to meet the needs of every family. Our challenge lies not in the demand for our services but in the availability of skilled Heroes.

We seek individuals with extensive backgrounds in social work or nursing, who can build trust and demonstrate operational excellence. Unfortunately, only 1 in 200 social workers we interview meet our standards to become a Hero.

To expand our reach across the nation, we must broaden the criteria for who can become a Hero. Anyone with a talent for fostering human connections should have the opportunity to join our mission at Hera.

About hellohera

Hera is at the forefront of transforming healthcare by creating a new profession dedicated to senior care. Our mission is to ensure that every family has access to expert guidance and support during the aging process, fostering dignity and compassion in healthcare.

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