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Founding Product Manager at Ascertain | New York City

AscertainNew York City
On-site Full-time

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Experience Level

Experience

Qualifications

Your ResponsibilitiesFormulate and implement Ascertain’s strategy for AI-driven and AI-managed integrations. Conduct preliminary discovery through workflow analysis, research, and competitor evaluation, presenting insights to the team with clarity and confidence. Prioritize integrations with partners and vendors that will yield the greatest impact as we scale and explore new use cases. Collaborate with Customer Success to establish acceptance criteria, testing protocols, and ensure top-notch delivery. Monitor usage, performance metrics, and customer feedback to consistently enhance the quality of our products. Your Qualifications4+ years of product management experience within B2B SaaS (previous product-focused engineering experience is also applicable). Hands-on experience in developing customer-informed products (including workflow analysis). Strong foundation in technical product management, with familiarity in API and integration requirements (comfortable with curl, Postman, etc.).

About the job

Join Us at Ascertain

Ascertain is revolutionizing healthcare with AI-driven agents designed to alleviate the administrative burdens facing care teams. Positioned within major health systems and large specialty groups, we are committed to saving hundreds of staff hours each week.

We are backed by prominent organizations such as Northwell Health, New York's largest healthcare system, and Deerfield Management, a leading investment firm in healthcare.

Our mission is to restore time, trust, and focus for those who ensure healthcare operates smoothly. Our work is critical, not just due to startup pressures, but because our clients depend on us for financial resilience and operational clarity in a demanding environment.

About the Role

We seek a highly technical and customer-focused leader to oversee and expand our provider, payer, and vendor integrations at Ascertain. You will navigate the complexities of healthcare workflows alongside AI automation, facilitating swift customer delivery. As one of the earliest product managers, you will contribute to establishing best practices across our product organization while playing a pivotal role in its growth. This position is deeply customer-centric: you will engage with clients, outline automation needs, and ensure that engineering delivers solutions that provide tangible ROI.

Reporting Structure: Directly reports to the Chief Product Officer, collaborating closely with the Commercial and Customer Success teams.

About Ascertain

Ascertain is at the forefront of transforming healthcare through innovative AI solutions that automate administrative tasks, thereby empowering care teams to focus on what truly matters. Our strategic partnerships with leading healthcare institutions underscore our commitment to enhancing operational efficiency and delivering measurable outcomes.

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