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Fraud Investigations Manager at ID.me | McLean, Virginia

ID.meMcLean, Virginia
On-site Full-time $104K/yr - $152.5K/yr

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Experience Level

Manager

Qualifications

Key ResponsibilitiesFraud Investigations OversightLead investigations into sophisticated fraud schemes including account takeover (ATO), identity theft, synthetic identity, and organized fraud networks. Act as an escalation point for the most complex, high-risk, or sensitive cases. Ensure thorough and timely investigations while maintaining high standards of accuracy and integrity.

About the job

Company Overview

ID.me is revolutionizing digital identity verification with its next-generation digital identity wallet, enabling users to easily prove their identity online. With over 152 million users, ID.me provides seamless login across various platforms without the need for repetitive identity verification. Trusted by 20 federal agencies, 45 state government agencies, and more than 70 healthcare organizations, ID.me empowers over 600 consumer brands to create authentic connections by verifying communities and user segments. Our technology meets federal standards for consumer authentication as outlined by the Commerce Department and is recognized as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is dedicated to ensuring that no individual is left behind in the digital identity space. To discover more, visit https://network.id.me/.

Role Overview

ID.me is on the lookout for a Fraud Investigations Manager to spearhead a dynamic fraud investigations team tasked with handling complex, high-volume digital fraud cases. This role requires a proactive people manager with a background as an individual contributor fraud investigator and a successful track record in building, managing, and developing teams.

As the Fraud Investigations Manager, you will oversee intricate investigations related to identity fraud, account takeovers, synthetic identities, and coordinated fraud activities. Operating in a fast-paced, data-rich environment, you will serve as a primary escalation point for executive communications, subpoenas, RFIs, and other sensitive matters where precision and attention to detail are paramount.

This role is based out of our McLean, VA office and requires full-time in-office attendance.

About ID.me

ID.me is a leader in digital identity verification, providing innovative solutions that empower consumers to securely verify their identities online. With a commitment to accessibility and security, ID.me serves millions of users and partners with numerous federal and state agencies, as well as healthcare organizations, to enhance trust and authenticity in online interactions.

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