Freelance Luxury Brand Evaluator in Manchester, UK

CXGManchester, England, United Kingdom

On-site Contract

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Experience Level

Entry Level

Qualifications

We are seeking individuals with a passion for luxury brands and a keen eye for detail. Strong communication skills are essential, along with the ability to provide constructive feedback. Previous experience in customer service or retail environments is a plus, although not mandatory.

About the job

About the Role:

As a Luxury Brand Evaluator, you'll immerse yourself in the luxury sector to discreetly assess customer experiences, delivering essential feedback that aids brands in enhancing their services. Your evaluations may involve visiting boutiques, online purchasing, or product returns, and your insights will help shape the future of luxury.

Flexibility: Each in-store visit lasts about 20 minutes, allowing you to complete multiple assignments conveniently.
Frequent Opportunities: Engage in several missions each month while working with some of the most esteemed brands globally.

Our Luxury Partners:

Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana.

Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora.

Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy.

Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa.

Key Responsibilities:

Select assignments that resonate with your interests and profile.
Visit luxury stores or evaluate online from the comfort of your home while interacting with sales associates.
Conduct thorough observations regarding ambiance, service quality, and overall customer experience.
Provide candid feedback via our platform through structured questionnaires.

Benefits of Joining Us:

Collaborate with iconic brands across multiple industries.
Flexibly choose assignments that match your interests.
Receive compensation for your time and contributions, with the potential for reimbursement on purchases.
Utilize a user-friendly platform for managing your missions and feedback.

How to Become a Part of the CXG Community:

Register: Visit live.cxg.com and confirm your email.
Complete Your Profile: Fill in your details fully for verification.
Get Certified: Pass the General Certification to gain access to missions.
Apply for Missions: Explore opportunities with brands that excite you.
Start Evaluating: Make a significant impact in the luxury market.

Compensation:

Non-purchase evaluations will earn you a fee based on the complexity of the mission. For purchase-based evaluations, you will be reimbursed for approved items as detailed in the mission brief.

About CXG

CXG is a global leader in customer experience evaluation, renowned for its work with luxury brands across various sectors. By joining CXG, you will not only gain insights into the luxury market but also contribute to improving customer experiences on a global scale.

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