French Speaking Account Manager for the French Market

DeliverooManchester - Main Office

On-site Full-time

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Experience Level

Experience

Qualifications

What You’ll Need to SucceedEssential Qualifications:Fluency in French: Professional proficiency in both written and spoken French is required. Excellent Communication Skills: Strong ability to convey complex ideas clearly and effectively. Analytical Mindset: Ability to utilize data to develop strategies and overcome operational hurdles. Experience in Account Management: Proven track record in managing client accounts, preferably in a fast-paced commercial environment. Team Player: Willingness to collaborate with various internal teams to achieve common goals.

About the job

French Speaking Account Manager - French Market

At Deliveroo, we are on a mission to revolutionize the way people dine and shop. Our commitment to impact, innovation, and growth drives every aspect of our operations. The Commercial team is at the heart of Deliveroo’s marketplace, shaping our service to restaurants, grocers, and emerging verticals globally. From forging essential partnerships to exploring new revenue opportunities and developing data-driven growth strategies, we tackle significant challenges that propel our business forward. If you excel in dynamic, commercial settings and aspire to shape the future of a global brand, this team is where you belong.

We are seeking an SMB Account Manager for the French Market to join our Manchester office. In this position, you will play a crucial role in empowering our restaurant partners across France, guiding them on marketing strategies, technological advancements, and operational excellence.

Key Responsibilities

As part of the SMB (Small Medium Business) team, based in the vibrant city center of Manchester, you will collaborate with local independent restaurants through a desk-based consultancy model, assisting them in navigating the fast-evolving delivery landscape.

Your daily activities will include:

Portfolio Management: Oversee a diverse portfolio of accounts through a desk-based approach, fostering growth via phone, email, and digital presentations.
Relationship Building: Cultivate long-term partnerships with our French clients, ensuring exceptional service and achieving beneficial outcomes for both the restaurants and Deliveroo.
Campaign Management: Enhance engagement through national and local marketing initiatives aimed at improving key performance indicators such as order volume and partner retention.
Operational Coordination: Serve as the liaison between our restaurant partners and internal teams to ensure tailored solutions that meet partner requirements.
Data-Driven Solutions: Leverage insights to identify performance challenges and implement innovative solutions that enhance the delivery experience for our partners.

About Deliveroo

Deliveroo is a leading food delivery service dedicated to transforming the dining experience for customers and restaurant partners alike. Our innovative platform connects local restaurants with customers, ensuring a seamless ordering experience. We thrive on creativity and collaboration, with a focus on driving growth and excellence across all operations.

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