Full-Stack Software Engineer at Glia | Remote

GliaEstonia - Remote

Remote Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates who are proficient in:Strong experience with Elixir and JavaScript, particularly ReactFamiliarity with database technologies including Postgres and DynamoDBExperience with Kubernetes and AWS infrastructurePassion for developing both backend and frontend solutionsAbility to work collaboratively within a team environment

About the job

About Glia

Glia stands out as a pioneering AI customer service platform tailored for banks and credit unions. Our innovative technology seamlessly integrates AI and human agents across all voice and digital interactions through our unique ChannelLess® Architecture. With our vision of AI for All™, businesses can enhance efficiency and customer experience by leveraging AI to automate dialogues and streamline service operations.

With a valuation exceeding $1 billion and recognized as a Deloitte Technology Fast 500™ company for five consecutive years, Glia supports over 700 financial institutions and boasts an industry-leading Net Promoter Score (NPS) of 72. We are also proud to be certified as a Great Place to Work, with an impressive 98% employee satisfaction rate.

Your Role

As a Full-Stack Software Engineer, you will spearhead development initiatives across our technology stack, primarily concentrating on crafting Elixir microservices supported by Postgres, Redis, and DynamoDB. While your primary focus will be on backend development within our Kubernetes-managed containers, you will also have the opportunity to engage with our React front-ends to deliver a cohesive user experience.

You will work within autonomous product teams, contributing to a variety of projects throughout the entire software development lifecycle. This position is ideal for enthusiastic developers with a passion for both server-side and client-side technologies, eager to create integrated, full-stack solutions.

Your Team

Joining our Axon Group presents an exhilarating opportunity where you will be the architect behind Glia’s core intelligence suite, encompassing functionalities like real-time Transcription, Autocomplete, and strategic AI Management and Outreach. Your contributions will enable agents to operate more intelligently and effectively, harmonizing AI and human interactions across all voice and digital channels.

Our team is distributed across Estonia (Tartu, Tallinn), operating in the Eastern European time zone (EET/EEST).

Current Technology Stack

Coding Languages: Elixir, Ruby, JavaScript (React)
Persistence Solutions: Amazon RDS for PostgreSQL, DynamoDB, S3
Infrastructure: AWS
Monitoring: DataDog
CI/CD: Jenkins
AI Tools: Gemini, CoPilot, Claude Code
Additional Technologies: AWS services, Kafka, GitHub

About Glia

Glia is redefining customer service with its advanced AI solutions, empowering financial institutions to enhance communication and customer engagement. Our mission revolves around integrating human intelligence with AI technology, creating a more efficient and satisfying customer experience.

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