About the job
Join our dynamic team at Adeeba E Services Pvt Ltd as a Full-Time Inbound Call Centre Technical Support Specialist! We are looking for dedicated individuals to provide exceptional customer service and technical assistance to our clients. This role involves addressing customer inquiries, troubleshooting technical issues, and ensuring a high level of customer satisfaction.
As part of our professional team, you will be responsible for:
- Handling inbound calls from customers seeking technical support.
- Diagnosing and resolving technical issues efficiently.
- Documenting customer interactions and solutions provided.
- Collaborating with other team members to enhance service delivery.
