About the job
Join Adeeba E Services Pvt Ltd as a Full-Time Night Shift Inbound Technical Support Specialist. In this role, you will be responsible for providing exceptional technical support to clients, resolving their issues efficiently, and ensuring customer satisfaction.
Key responsibilities include:
- Handling inbound technical support calls from customers.
- Diagnosing and troubleshooting technical issues related to software and hardware.
- Providing clear and concise instructions to customers.
- Documenting interactions and solutions in our ticketing system.
- Collaborating with team members to improve service delivery.
We seek individuals who are proactive, possess strong communication skills, and are passionate about technology.
