About the job
Join Kurt Geiger and Be a Part of Our Journey!
At Kurt Geiger, we are more than just a footwear and accessories brand; we are a community powered by kindness and creativity. With our roots firmly planted in London, we draw inspiration from the vibrant spirit and diversity of the city. For over fifty years, our talented team has been designing unique and authentic styles that resonate with our customers. Our signature rainbow symbolizes the energy and love we share with our community, celebrating individuality and personal style.
Our Values:
We stand for love, diversity, change, equality, kindness, freedom, and unity against racism.
Your Role:
- Deliver outstanding customer service consistently.
- Manage store security by holding keys and overseeing store opening and closing in the absence of senior management.
- Oversee the till system during opening and closing.
- Warmly welcome clients, assist them in finding products, and ensure a memorable shopping experience, setting the standard for your team.
- Efficiently manage stock through pair checking and organizing the stockroom to maintain smooth operations.
- Keep the shop floor tidy and replenished, upholding store standards.
- Collaborate with your management team to achieve individual and team sales targets.
- Promote Kurt Geiger loyalty programs, highlighting their benefits to enhance customer experiences.
- Support the training and development of team members when senior management is absent.
- Assist in planning and preparing promotional activities.
- Be a brand ambassador by adhering to uniform standards (all black, unbranded, reflective of the brand).
- Engage in regular training to enhance your brand ambassador skills.
- Support management with weekly trade reports and conference calls during absences.
- Conduct daily team briefs and set targets in the absence of the manager.
