About the job
About Kurt Geiger
At Kurt Geiger, we embrace creativity and inclusivity in the fashion world, celebrating individual style through our unique footwear and accessories. Our brand represents the vibrant energy and spirit of London, drawing inspiration from its rich diversity. With over fifty years of expertise, our dedicated team of designers crafts authentic and distinctive pieces from our London headquarters. The rainbow symbolizes our commitment to positivity and community, showcasing the various ways we express our individuality.
Our Values: We stand united for love, diversity, change, equality, kindness, freedom, and unity against racism.
Your Role:
- Deliver outstanding customer service consistently.
- Ensure store security by managing keys and overseeing openings and closings in the absence of senior management.
- Oversee the till system for openings and closings.
- Warmly greet customers, assisting them in finding products to enhance their shopping experience and setting exemplary standards for the team.
- Efficiently manage stock through detailed pair checking, organized stockroom practices, and maintaining operational standards.
- Keep the sales floor tidy and well-stocked to ensure optimal store presentation.
- Collaborate with the management team to achieve individual and team sales targets.
- Promote Kurt Geiger's loyalty programs, highlighting benefits to enhance customer experience.
- Support training and development initiatives for team members in the absence of senior management.
- Assist in planning and executing promotional activities.
- Serve as a brand ambassador by adhering to uniform standards and maintaining a professional appearance.
- Engage in regular training to enhance brand knowledge and confidence.
- Provide support to management during absences, including trade reports and conference calls.
- Conduct daily team briefings and set targets in the absence of the manager.
Qualifications:
- Exceptional communication skills.
- Strong understanding of customer service excellence.
- Previous retail experience is essential.
- Passion and awareness of current fashion trends.
- Self-driven with a strong target orientation.
- Ability to work collaboratively within a team environment.
Benefits:
- Competitive hourly wage.
- Attractive bonus structure.
- Exclusive employee discounts.
- Access to fabulous footwear!
