About the job
Are you passionate about optimizing HR software and ensuring that workflows run seamlessly? As a Functional Administrator at YouServe, you will play a pivotal role in implementing software releases, upgrading systems, and helping organizations maximize their HR solutions.
Your primary responsibility will be managing various HR applications, including AFAS Profit and our online learning platform, Academy. You will provide daily support to both internal and external users, address issues, and process change requests to ensure a high level of user satisfaction.
Your role involves testing new software functionalities provided by vendors and evaluating their added value for our organization. You will ensure that the software operates efficiently while considering the needs and requirements of both the organization and its users. Additionally, you will prepare standard management reports and develop new reports upon request.
Other key responsibilities include:
- Implementing changes within the systems;
- Supporting product developers as needed;
- Resolving inquiries and issues submitted through the ticketing system;
- Acting as a link in the operational process;
- Engaging in annual activities, such as assisting the payroll department during year-end processes and testing new AFAS releases;
- Creating reports and processing modifications.
