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Experience Level
Experience
Qualifications
The ideal candidate should possess strong communication skills, a proactive approach to problem-solving, and the ability to work collaboratively in a team environment. Previous experience in customer service, particularly in a B2B context, will be advantageous. Fluency in both German and English is required; additional language skills are a plus.
About the job
IRCA Group supplies chocolate, decorations, creams, inclusions, nuts, and pastry mixes to both industrial clients and independent artisanal producers worldwide. Founded in 1919, the company operates 22 production facilities and employs more than 2,400 people. Annual revenue exceeds €1 billion.
Role overview
The Gallarate team seeks a German Speaking Customer Service Representative. This role centers on supporting clients in foreign markets and guiding customer relationships from the first inquiry through post-sales assistance.
What you will do
Respond to customer queries and concerns in German
Share detailed information about product offerings
Oversee order processing and sales support tasks
Address customer claims and resolve issues
Location
Gallarate, Italy
About IRCA Group
IRCA Group is a well-established leader in the B2B market for semi-finished ingredients, founded in Italy in 1919. With a strong focus on quality and innovation, we provide essential solutions to industrial clients and artisanal producers globally.
Role overview jobgether is hiring a German Speaking AI Business Development Representative based in Italy. The focus of this position is to grow the presence of jobgether's AI solutions by reaching out to new clients in a range of industries. What you will do Identify and pursue new business opportunities for AI products and services Connect with potential c…
IRCA Group supplies chocolate, decorations, creams, inclusions, nuts, and pastry mixes to both industrial clients and independent artisanal producers worldwide. Founded in 1919, the company operates 22 production facilities and employs more than 2,400 people. Annual revenue exceeds €1 billion. Role overview The Gallarate team seeks a German Speaking Customer Service Representative. This role centers on supporting clients in foreign markets and guiding customer relationships from the first inquiry through post-sales assistance. What you will do Respond to customer queries and concerns in German Share detailed information about product offerings Oversee order processing and sales support tasks Address customer claims and resolve issues Location Gallarate, Italy
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