Global Benefits Manager

SierraSan Francisco, CA

On-site Full-time

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Experience Level

Manager

About the job

About Us

At Sierra, we are at the forefront of revolutionizing customer experiences through AI technology. Our San Francisco headquarters is complemented by offices in Atlanta, New York, London, France, Singapore, and Japan, reflecting our commitment to a global presence.
Our culture is defined by core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide every aspect of our work and interactions.
Founded by industry leaders Bret Taylor and Clay Bavor, we have a strong legacy of innovation, with Bret’s experience as Board Chair of OpenAI and former co-CEO of Salesforce, and Clay’s extensive background at Google.

What You'll Do:

Lead the design, implementation, and management of Sierra’s global benefits programs, encompassing health insurance, retirement plans, wellness initiatives, leave policies, and local statutory benefits, ensuring competitiveness and compliance across all regions.
Collaborate cross-functionally with teams in People, Finance, Legal, and global leadership to develop benefits strategies, budget planning, and facilitate M&A due diligence and new market expansions.
Oversee vendor relations and broker partnerships across the U. S., EMEA, and APAC to ensure service excellence, cost efficiency, renewal strategies, and adherence to regulations.
Act as a trusted advisor for employees, providing clear and comprehensive guidance on benefits, leaves, eligibility criteria, and policy interpretation to ensure a seamless and supportive experience.
Establish scalable systems, reporting mechanisms, and documentation, leveraging data and market insights to assess program effectiveness and adapt offerings to meet the evolving needs of Sierra.

What You'll Bring:

A minimum of 7 years of experience in global benefits, total rewards, or related HR functions, preferably within a high-growth technology sector.
Proficiency in managing complex benefits programs and strong knowledge of compliance regulations across various regions.
Exceptional communication and interpersonal skills to foster relationships and provide guidance at all levels.
Analytical mindset with the ability to utilize data for decision-making, program evaluation, and strategic planning.
Strong project management abilities to oversee multiple initiatives effectively and efficiently.

About Sierra

Sierra is a pioneering technology company dedicated to enhancing customer experiences through cutting-edge AI solutions. With a vibrant culture rooted in core values, we foster an environment that emphasizes trust, innovation, and collaboration. Our leadership team boasts extensive industry experience and a commitment to driving progress, making Sierra an exciting place to work and grow.

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