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Global Head of Solutions Engineering

Gong.ioAustin | Chicago | New York City | Salt Lake City | San Francisco | Remote (US)
Remote Full-time $340K/yr - $357K/yr

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Experience Level

Senior Level Manager

Qualifications

QualificationsProven track record of scaling and managing a Solutions Engineering organization, utilizing your previous experiences. Experience in global resource allocation and standardizing playbooks to accommodate regional variations. Ability to create processes, reports, and operating rhythms that support team and stakeholder collaboration. Expertise in building organizational structures that effectively balance specialization with revenue coverage. Strong relationship-building skills with Product and Engineering VPs, fostering a culture of respect where SE technical expertise contributes to product success. Proficiency in improving processes and removing bottlenecks through cross-functional collaboration to facilitate deal closures. Capability to establish processes, metrics, and infrastructure that enhance SE productivity and impact. Strong interpersonal skills to cultivate cross-functional relationships with Sales, Product Marketing, Product Management, and Engineering, exercising good judgment to meet business goals.

About the job

At Gong, we leverage cutting-edge AI technology to revolutionize the way revenue teams achieve success. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive and trusted platform that collaborates with the most successful revenue teams globally. With the strength of the Gong Revenue Graph, AI-driven intelligence, specialized agents, and reliable applications, we empower over 5,000 companies to gain profound insights into their teams and customers, automate essential sales processes, and close more deals with greater efficiency. Discover more at www.gong.io.

Joining Gong means becoming part of a forward-thinking organization that thrives on innovation, ambitious objectives, and passionate individuals. We are at the forefront of shaping the future of revenue intelligence and seek people eager to contribute to what lies ahead. You will collaborate with a team that dreams big, acts swiftly, and values craftsmanship and camaraderie. Here, transparency and trust are foundational to our operations, and every team member has the chance to make a significant impact. If you're looking to grow, challenge yourself, and engage in meaningful work, Gong is where you can achieve the pinnacle of your career.

As the Global Head of Solutions Engineering, you will lead and manage all aspects of our Solutions Engineering teams. This role encompasses overseeing Gong’s Solutions Engineers and Solutions Engineering Directors/Managers. You will be tasked with defining, developing, managing, and executing strategic pre-sales initiatives that align with Gong’s overarching vision, mission, and strategic objectives on a company-wide scale.

About Gong.io

Gong is a pioneering company that utilizes artificial intelligence to transform revenue operations, providing the Gong Revenue AI Operating System to help organizations optimize their sales processes. With a commitment to innovation and excellence, Gong empowers thousands of companies to achieve success through enhanced understanding and efficiency.

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