Graduate Onboarding Specialist at Street Group | Manchester

Street GroupManchester

Hybrid Full-time

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Experience Level

Entry Level

Qualifications

A bit about you…You have demonstrated customer-facing experience, whether in retail, hospitality, or another role where you've built rapport with clients. You possess strong verbal and written communication skills. You are organized and process-oriented, capable of managing multiple onboarding pipelines simultaneously. You have a keen interest in software and technology, with the ability to simplify complex concepts for clients. You are a self-starter with a strong ambition to succeed. You bring high energy and enthusiasm to the role, inspiring customers to engage with our products!

About the job

Location: Manchester (Hybrid, up to 2 days working from home)

About Street Group

Street Group is one of the UK's fastest-growing PropTech companies, focused on improving the property industry for everyone involved in buying, selling, renting, and letting. Through technology, the team supports UK Estate Agencies and aims to raise the standard of property experiences across the country.

Role Overview

The Graduate Onboarding Specialist guides new clients as they start using Spectre, Street Group’s award-winning instruction generation tool. This role acts as the main point of contact for customers during onboarding, helping them feel confident and enthusiastic about the product.

What You Will Do

Support new clients through each step of their onboarding journey with Spectre
Answer questions and provide clear guidance to ensure a smooth transition
Help customers become comfortable and confident in using Street Group’s technology

Who Will Succeed Here

People who enjoy working independently and taking ownership of their work
Those with a natural curiosity and eagerness to learn
Individuals who want to make a meaningful difference in a growing company

About Street Group

Street Group is at the forefront of the PropTech revolution in the UK, dedicated to enhancing the property buying, selling, renting, and letting experience through cutting-edge technology. We are passionate about transforming the estate agency landscape with our innovative solutions.

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