Growth Programme & Operations Lead

WPP MediaLondon, United Kingdom

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications and SkillsIdeal candidates will possess:Experience in operational roles, transformation, governance, or client systemsStrong project and systems management skillsComfort in working with data, insights, and structured informationExperience in developing and managing processes or frameworks

About the job

About WPP Media

WPP is recognized as the trusted growth partner for some of the world's leading brands. With an exceptional talent pool, reliable data and insights, and strategic partnerships, unified by our innovative marketing platform, WPP Open, we empower clients to adapt to change, seize opportunities, and achieve transformational growth.

WPP Media serves as WPP's AI-powered media operating unit, integrating media, data, and partnerships to provide creative personalization on a grand scale. Through WPP Open and enhanced by Open Intelligence, clients gain clear visibility into the effectiveness of their media investments.

For additional information, please visit wppmedia.com.

Growth Programme & Operations Lead

Role Overview and Significance

Within the Global Growth & Transformation team, we focus on integrating growth, transformation, and operational excellence to shape the future of WPP Media's partnerships with key clients.

As the Client Relationship & Relationship Intelligence Lead, you will oversee the relationship intelligence system across global clients. This role is pivotal in building, managing, and enhancing the systems, data, and processes that allow WPP Media to effectively understand, manage, and activate senior client relationships at scale. The position demands a blend of system ownership, design, structure, and operational delivery, ensuring that relationship insights are consistently captured and integrated into business operations. You will play an essential role in translating relationship data into actionable insights and value.

Key Responsibilities

Own and manage the relationship intelligence system and operational model
Oversee advocacy data, insight flows, and activation processes
Coordinate with partners, stakeholders, and governance processes
Develop structured processes for triage, escalation, and action
Translate relationship insights into clear priorities and interventions
Continuously refine relationship frameworks and operational models

About WPP Media

WPP Media is a leading AI-driven media operating unit within WPP, known for its innovative approach to media, data, and partnerships. The company leverages cutting-edge technology to deliver personalized media solutions that drive growth for its clients.

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Growth Programme & Operations Lead

WPP Media

Full-time|On-site|London, United Kingdom

About WPP MediaWPP is recognized as the trusted growth partner for some of the world's leading brands. With an exceptional talent pool, reliable data and insights, and strategic partnerships—unified by our innovative marketing platform, WPP Open—we empower clients to adapt to change, seize opportunities, and achieve transformational growth.WPP Media serves a…

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Strategic Programme Manager at Pleo | London

Pleo

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Talent Pool - Programme Operations at Multiverse | London

Multiverse

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Join Multiverse, the leading upskilling platform dedicated to accelerating AI and tech adoption across industries.We proudly collaborate with over 1,500 companies to redefine learning and enhance workforce capabilities.Our innovative apprenticeships cater to individuals at any age or career stage, equipping them with essential AI, data, and technology skills. Our learners have generated more than $2 billion in ROI for their employers, boosting productivity and driving measurable results.In June 2022, we celebrated our $220 million Series D funding round, co-led by StepStone Group, Lightspeed Venture Partners, and General Catalyst, achieving a remarkable post-money valuation of $1.7 billion, marking us as the UK's first EdTech unicorn.Our journey doesn't end here. With a robust operational presence and a team of over 800 employees, we are poised for continued growth. We envision a future where technological skills unlock potential and enhance performance.Become a part of Multiverse and help further our mission to empower the workforce to thrive in the AI era.Are you excited about Multiverse but can't find the right role? Join our talent pool!Whether you have experience in operations, instruction, delivery, or are uncertain about where you fit in, we want to connect with you.The Operations TeamOur operations team is integral to our success at Multiverse. Comprising over 300 dedicated professionals, we emphasize delivering consistent quality that creates a significant impact. We ensure the smooth execution of our programs and uphold operational excellence, guaranteeing every aspect of the learner journey, from onboarding to program completion, is handled with utmost quality and efficiency.Learn more about the impact we deliver hereAt Multiverse, we offer apprenticeship programs in the following areas:Data (analytics & data science)AI (business applications and machine learning)Software EngineeringTransformation (business transformation and leadership)We are actively seeking front-line delivery roles for our apprenticeship programs, including coaches and instructors. Discover more about our current vacancies here.

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Marloo

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G MASS Consulting

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Strategic Programme Manager

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Managing expenditures shouldn't be a hassle. At Pleo, we are revolutionizing spend management to make it intuitive and efficient, benefiting both finance teams and employees alike. Our mission is to empower businesses to 'go beyond' with seamless financial solutions.The name 'Pleo' embodies our commitment to exceeding expectations, a principle that has driven our success for over a decade.As we navigate this critical phase of growth, every decision affects our 40,000+ clients and our overall success. We seek individuals who are passionate about identifying customer needs, simplifying complex challenges, and pushing boundaries—while maintaining respect and ambition. With a vibrant team of over 850 individuals from 100+ nationalities, we are dedicated to transforming the future of business spending together.About the RoleWe are on the lookout for a top-tier Programme Manager to join our Go-To-Market (GTM) Strategy & Programs team. This multi-functional team focuses on initiatives designed to create efficiencies in Pleo’s GTM strategy through Sales, Customer Success, Product, and Communications. You will have a proven history in managing comprehensive project executions and leading teams to ensure successful outcomes. Your contributions will drive major business growth through the development of smart processes and innovative solutions aimed at multiplying Pleo’s growth.Who You'll Collaborate WithYou will report directly to the Director of GTM Strategy & Programs, working within the Revenue Operations function. Your collaboration will span across various teams including Revenue Operations, Customer Success, Sales and Growth, Product, Data, and Commercial IT.Key ResponsibilitiesIn this role, you will oversee numerous commercial programs aimed at enhancing revenue efficiency throughout the customer lifecycle, focusing on both strategic and operational aspects. Responsibilities include:Leading new business revenue acquisitionDeveloping growth revenue pipelinesImplementing churn prevention strategies

Feb 20, 2026

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Office & Programme Manager

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Are you ready to thrive in a dynamic environment that is continually evolving? Do you have a passion for creating innovative services centered around the end-user? If this resonates with you, we invite you to read further and apply now!At HM Courts and Tribunals Service, we are embarking on a groundbreaking Change Programme, aimed at delivering transformative judicial services that better meet the needs of the public. With an investment exceeding £1 Billion, this initiative stands as the most ambitious programme of its kind globally.The Civil, Family, and Tribunals Services Programme is focused on developing a suite of digital services designed to facilitate the fair and swift resolution of civil, family, and tribunal cases, paving the way for an 'online court' system.As an accomplished Programme Manager, you will oversee multiple interdependent, large-scale, complex, or contentious projects. Your responsibilities will include managing business change activities, establishing effective governance and assurance processes, monitoring progress, addressing risks and issues, and ensuring business readiness for change. This role demands expertise in applying programme management methodologies and techniques effectively. You will uphold the integrity and coherence of projects within the programme while demonstrating exceptional leadership, interpersonal, and communication skills.

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Strategy and Operations Lead

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Full-time|£55K/yr - £90K/yr|On-site|London, England, United Kingdom

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Programme Manager - Network

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Relay is revolutionizing the logistics landscape in the digital age. With the support of Europe’s largest logistics Series A funding round ($35M) from esteemed deep-tech investors such as Plural, whose expertise spans fusion energy and space exploration, Relay is achieving unprecedented growth, outpacing 99.98% of venture-backed startups. We are focused on building the most talented team in the logistics sector.Our Mission is to eliminate friction in commerce. The high cost of delivery currently acts as a hidden tax on e-commerce, limiting both the products available online and the participation of various vendors. We envision a future where goods flow freely among more individuals, creating a seamless and accessible online shopping experience for all.About Our Team• We are a team of ~110 individuals, with over half dedicated to engineering, product, and data.• Our team boasts 45+ advanced degrees in fields such as computer science, mathematics, and operations research.• We meticulously capture, analyze, and predict thousands of data points for every parcel we manage.• Our culture thrives on first-principles thinking, fostering tight feedback loops and continuous experimentation.The OpportunityThe Network squad at Relay is responsible for developing the forecasting engine that underpins all operational decisions within the company. Demand forecasting informs shift scheduling in sortation, while expansion models identify opportunities for network growth. Our parcel intelligence is essential for optimizing route planning and vehicle loading. When our squad enhances a model, its effects resonate across multiple teams, including Finance, ultimately impacting Relay's cost per parcel.We are expanding the squad from four to ten members, including Data Scientists, Analysts, and a Software Engineer, all contributing to a system that encompasses demand forecasting, expansion modeling, parcel dimensions, sortation predictions, and demand management. This system interacts with Sortation, Middle Mile, Last Mile, Routing, and Commercial operations, as well as Finance, who utilize operational forecasts to create long-term financial projections. It also benefits from the insights of four embedded analysts within other teams across the company.As the Programme Manager for the Network squad, your role will be to coordinate the delivery of this comprehensive system. You will transform the squad's roadmap into a structured program, monitoring commitments, managing inter-squad dependencies, removing obstacles, and keeping all stakeholders updated. The specifics of the program will evolve as you familiarize yourself with the squad and its collaborating teams.

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