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Experience Level
Experience
Qualifications
Required QualificationsProven experience in building and deploying AI agents or automation systems in a production environment, beyond mere prototypes. Extensive knowledge of AI-native development tools (e.g., Claude Code, Replit, Cursor, v0, or similar). Expertise in APIs, low-code/no-code platforms, and orchestration frameworks for large language models. Proficiency in transitioning concepts into production with minimal supervision. Exceptional written communication skills for effective collaboration across teams and time zones. Preferred: Experience in SaaS or DTC operations and familiarity with the Shopify ecosystem.
About the job
Join Surglobal as a Go-To-Market (GTM) Engineer, where your primary focus will be on the development, deployment, and management of AI-driven agents that enhance sales, marketing, and revenue operations.
As a vital member of our close-knit, high-trust team, you will have the opportunity to take ownership of projects from day one and work directly with decision-makers on impactful and complex initiatives.
Key Responsibilities
Develop and manage autonomous agent systems that facilitate go-to-market workflows, including tasks such as research, outreach, data enrichment, and reporting.
Oversee the complete AI operations toolchain , from identifying automation opportunities to designing, deploying, and continuously optimizing agent performance.
Collaborate closely with leadership to tackle significant operational challenges and achieve measurable outcomes.
Maintain and enhance agent systems that are integrated with platforms such as HubSpot, Clay, Slack, Notion, and Attention.
About Surglobal
Surglobal is at the forefront of integrating AI technology into sales and marketing operations, providing innovative solutions that empower teams to achieve greater efficiency and effectiveness. Our commitment to fostering a dynamic work culture promotes trust, collaboration, and the pursuit of excellence.
West Monroe is hiring an Agentic AI Developer in Costa Rica to create autonomous agent systems that deliver measurable business results. The focus extends beyond prompt tuning, emphasizing the design and deployment of agent frameworks that operate securely and reliably at scale within enterprise environments. Role overview This role centers on building agent…
Join our dynamic team at Metova as a Mid-Senior AI Engineer! We are seeking a talented individual who excels in developing and deploying intelligent agent-based solutions, backend systems, and cognitive architectures. This role demands expertise in agent frameworks and protocols (such as Langchain, Llama, LLMs, NLP, A2A, MCP, etc.) alongside strong software engineering skills to create embedded AI products. A background in financial, accounting, payroll, invoicing, or human resources contexts is highly desirable.Main ResponsibilitiesDeploy and program intelligent agent solutions and LLMs, integrating tools like LangChain, LlamaIndex, AutoGen, CrewAI, or equivalent frameworks.Implement agents that interact with users, APIs, ERP systems, or external platforms (e.g., WhatsApp, accounting systems, CRMs).Establish MCP (Model Context Protocol) and A2A (Agent-to-Agent) architectures to facilitate multi-agent coordination and autonomous workflows within business environments.Collaborate in production environments, working directly with infrastructure, DevOps, and MLOps teams.Work closely with product, UX, data, and backend teams to ensure successful delivery of planned functionalities.Adhere to best practices in development, validation, and monitoring of agents, including integration testing, version control of prompts, and decision traceability.Stay updated on open-source frameworks and relevant literature in the field of agent frameworks, memory architectures, and multi-agent systems.Qualifications Required4-6 years of experience in AI projects, with at least 2+ years in the implementation of autonomous agents or copilots.Proven experience with frameworks such as LangChain, LlamaIndex, AutoGen, CrewAI, Semantic Kernel, or similar.Practical knowledge of MCP and A2A protocols, memory management, and conversation state handling.Strong proficiency in Python and experience with FastAPI, asyncio, Pydantic, and asynchronous architectures.Experience with vector stores (Chroma, Weaviate, Pinecone) and RAG architectures.Familiarity with NLP, embeddings, retrieval agents, reasoning, and planning functions.Understanding of MLOps: CI/CD, Docker, Kubernetes, agent monitoring, and automated retraining.Fluent technical English to review documentation, academic papers, and collaborate with global teams.Preferred QualificationsExperience in multicloud projects (Azure, AWS, GCP).Familiarity with event-driven architectures and microservices, as well as RESTful APIs and gRPC.Experience working with data...
Join Livefront, a pioneering company dedicated to crafting exceptional digital products that captivate and delight users. We have partnered with renowned brands such as Target, Samsung, General Mills, and Optum to create impactful experiences that resonate with millions. Our collaboration with innovative startups like HomeSpotter and Credly has also allowed us to redefine industry standards and foster new business models. We are on the lookout for a talented AI Solutions Engineer to become a vital part of our dynamic team. This senior-level role offers the flexibility to work remotely from the beautiful landscapes of Costa Rica.
Bilingual Customer Support Agent (Spanish & English) Join our innovative team that leverages AI technology to revolutionize the financial services sector. As a Customer Support Agent, you will assist clients in effectively managing their retirement plans, while contributing to the enhancement of AI capabilities in addressing complex inquiries. About the Role We are in search of a dedicated and customer-focused Bilingual Customer Support Agent who is fluent in both English and Spanish. Your primary responsibilities will include responding to customer queries through various channels such as phone, email, and live chat, with a particular focus on retirement plan support, account management, and technical troubleshooting. Key Responsibilities Deliver timely and accurate bilingual support through phone, email, and live chat to ensure an exceptional customer experience for both English and Spanish speakers. Assist customers with account activations, integration issues, and product-related questions. Provide detailed information on clients' retirement plan options including 401k, IRA, and Profit Sharing Plans. Troubleshoot technical issues and escalate more complex cases as necessary. Utilize tools such as Zendesk, Aircall, and internal CRM systems to manage and resolve customer interactions effectively. Work collaboratively with internal teams to escalate issues and enhance customer service standards. Qualifications High school diploma or equivalent; a degree in Business, Finance, or IT is advantageous. Fluent in both Spanish and English, with excellent verbal and written communication skills in both languages. Prior customer service experience is preferred, with a background in retirement plans being a plus but not mandatory. Strong problem-solving skills and the ability to work independently as well as in a team setting. Proficiency in using customer service software and CRM tools.
About the Role Konrad Group is hiring a Data Architect in San José, Costa Rica. This role focuses on designing and implementing data solutions that support business intelligence and analytics across a range of projects. The Data Architect works directly with stakeholders to define data architecture and improve data management processes. What You Will Do Design and implement data architectures for new and existing projects Collaborate with stakeholders to understand requirements and translate them into technical solutions Support business intelligence and analytics initiatives through effective data modeling Work with cross-functional teams to streamline data management and maintain data quality Location This position is based in San José, Costa Rica.
At Databricks, we are committed to empowering our customers to tackle some of the world's most intricate data challenges through our innovative Data Intelligence platform. As a Scale Solution Engineer, you will play a pivotal role in guiding customers during their onboarding process. You will collaborate closely with clients to facilitate the deployment of Databricks within their production environments.
West Monroe brings together the drive of a start-up with the foundation of an established firm. Team members have the chance to make a real difference from the start, shaping outcomes for clients and building their own careers. The company values people who move the organization forward and enjoy working closely with others. The IT team in Costa Rica is looking for an AI Support Specialist. This position centers on supporting, maintaining, and improving AI-driven tools and platforms throughout the business. The specialist serves as the main point of contact for AI-related support requests, helping ensure these technologies run smoothly, are used responsibly, and fit well into daily operations. What you will do Support and maintain AI tools and platforms used across the company Act as the primary contact for AI support questions and issues Monitor and improve the performance of AI systems Encourage responsible and effective use of AI capabilities Help integrate AI solutions into current business workflows Who thrives in this role People who enjoy working directly with others, want to see the results of their efforts, and are ready to take on new challenges in a collaborative team setting tend to do well at West Monroe.
Full-time|$2.1K/mo - $2.1K/mo|Remote|Remote — Costa Rica
Join The Credit Pros for an exciting and permanent full-time remote opportunity!Elevate Your Career in the Booming Credit Repair Sector!Are you ready to advance your career? At The Credit Pros, we understand that diverse viewpoints are essential for fostering innovation and achieving success. We are in search of passionate individuals who are eager to learn and thrive on new challenges. If you’re looking to become part of a dynamic team that values hard work and fun, your future with us is bright!About The Credit Pros:As a leading national firm in credit repair, The Credit Pros is committed to assisting clients in removing negative, inaccurate, outdated, and erroneous information from their credit reports. Our mission transcends repair; we also educate clients about the credit system and empower them to enhance their financial health. Recognized as an Inc. 5000 company, we are at the forefront of industry growth and dedicated to creating an exceptional workplace that positively influences the lives of our clients and employees. Our commitment to excellence has earned us a place among Inc. Magazine's top 50 workplaces and the prestigious Smart CEO Magazine Corporate Culture Award.Position Overview:As a Remote Sales Development Representative, you will be instrumental in our client acquisition and revenue growth efforts. This thrilling role involves no cold calling, as you will work with pre-qualified leads, leveraging advanced software tools to engage potential customers. Your outstanding communication skills, persuasive capabilities, and proactive
About Zuora Zuora helps businesses adapt and grow by offering a platform built for modern business models, including subscriptions, usage-based pricing, and AI-driven solutions. Companies use Zuora to launch new products, manage complex billing, and build recurring revenue streams. With over ten years of experience in the Subscription Economy, Zuora continues to develop a flexible platform for quote-to-cash processes, supporting effective monetization for a wide range of products and services. Role Overview: Customer Solution Engineer Location: Costa Rica Customer Solution Engineers at Zuora play a key role in helping customers design and implement Zuora solutions. This includes working with configurations, workflows, API integrations, and data models to meet unique business needs. The position requires strong technical skills, a customer-focused approach, and the ability to communicate complex ideas clearly to both technical and executive audiences. What You Will Do Advise customers on technical solutions, guiding them through design and implementation using Zuora’s platform. Build and maintain strong technical relationships by understanding customer requirements and constraints. Create tailored demonstrations that align with customer goals across different industries. Address technical objections and concerns to help close deals and set Zuora apart from competitors. Use SQL and data analysis to troubleshoot issues, validate data structures, and support reporting needs. Help customers design solutions for subscription management, billing, and revenue recognition to address challenges and improve ROI. Work with Product and Engineering teams to share technical use cases and feedback that influence Zuora’s product roadmap. Document business process flows, system architecture diagrams, and project management materials to support ongoing technical success. Deliver training and technical advisory sessions, sharing best practices with customers. Bridge business objectives and technical implementation to ensure solutions deliver measurable results. Monitor customer adoption and maintain the technical health of customer relationships. Lead product demonstrations and technical presentations for executive stakeholders, showing how Zuora’s platform can support business growth.
Join Surglobal as a Go-To-Market (GTM) Engineer, where your primary focus will be on the development, deployment, and management of AI-driven agents that enhance sales, marketing, and revenue operations.As a vital member of our close-knit, high-trust team, you will have the opportunity to take ownership of projects from day one and work directly with decision-makers on impactful and complex initiatives.Key ResponsibilitiesDevelop and manage autonomous agent systems that facilitate go-to-market workflows, including tasks such as research, outreach, data enrichment, and reporting.Oversee the complete AI operations toolchain — from identifying automation opportunities to designing, deploying, and continuously optimizing agent performance.Collaborate closely with leadership to tackle significant operational challenges and achieve measurable outcomes.Maintain and enhance agent systems that are integrated with platforms such as HubSpot, Clay, Slack, Notion, and Attention.
Costa RicaAbout ZuoraAt Zuora, we empower businesses to grow intelligently and adapt swiftly. Our innovative platform supports modern business models—from subscriptions and usage-based pricing to AI-driven and outcome-oriented offerings—enabling companies to launch new products, automate intricate billing, and achieve predictable, recurring revenue.Having pioneered the Subscription Economy for over a decade, we are now evolving to build the ultimate platform for quote-to-cash, helping businesses monetize their products and services with a flexible, AI-ready infrastructure.The Opportunity & About the TeamYour proven track record in leading implementation teams at the enterprise level to deliver a range of moderate to complex solutions across domestic and international regions will be crucial in steering the delivery team. You will oversee project quality, financials, risks, and performance for all Zuora implementations. Your role will encompass managing the entire project delivery process, ensuring adherence to timelines, budget constraints, and customer satisfaction.With your extensive experience in implementing enterprise software systems, particularly with SaaS, ERP, or Order to Revenue systems, you'll be ready to make an impact from day one. Your passion for multitasking will be essential as you handle project plans and lead multiple implementations simultaneously. Successful Solution Delivery Managers at Zuora are proactive risk managers, addressing potential issues before they escalate.Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS
P-362 - This position operates in a hybrid model requiring three days a week in our Heredia office. As a Senior Technical Solutions Engineer, you will be the go-to technical expert for resolving issues related to the Databricks Platform. Your role is to guide customers through their Databricks journey, ensuring they derive maximum value from our unified analytics platform. You will tackle a variety of inquiries, ranging from fundamental technical questions to intricate architectural challenges across the expansive Big Data ecosystem. You will report to the Senior Manager of Technical Solutions. Your Impact: Diagnose and resolve complex customer inquiries associated with the Databricks platform. Offer best practices for custom solutions developed by Databricks customers. Recommend enhancements to optimize performance in customer-specific environments. Assist with challenges related to third-party integrations within the Databricks ecosystem. Collaborate with engineering and escalation teams to ensure timely resolution of customer issues. Contribute to the creation and upkeep of company documentation and knowledge resources. Champion customer advocacy. Enhance your expertise in AWS/Azure and the Databricks platform through continuous learning and internal training. Engage in on-call rotations during weekends and weekdays.
Join the innovative team at everai as a Junior/Mid AI Video Artist! In this fully remote role, you will harness the power of artificial intelligence to create captivating video content. If you have a passion for storytelling through visuals and are eager to develop your skills in AI-driven video production, this position is perfect for you.
Role Overview everai is seeking a Senior AI Vertical Mini-Series Director for a freelance, fully remote position based in Costa Rica. This role focuses on shaping and delivering mini-series content built around artificial intelligence themes for a global audience. What You Will Do Lead the creative process for AI-focused mini-series, from early concept through final production. Ensure all content matches everai’s brand vision and strategic objectives. Guide and support a team of content creators and AI specialists. Create an environment where new ideas and approaches are encouraged and developed. Work Arrangement This is a freelance opportunity. Work is fully remote, with collaboration across international teams.
At Movable Ink, we empower marketers by transforming content personalization through data-activated content generation and AI-driven decision-making. Our innovative solutions are trusted by some of the world’s leading brands to enhance revenue, streamline workflows, and improve marketing agility. With headquarters in New York City and nearly 600 dedicated employees, our reach extends across North America, Central America, Europe, Australia, and Japan.As a Front End Developer with Movable Ink, you will collaborate with globally recognized brands to create dynamic and real-time marketing experiences that span email, web, mobile, and display channels. You will primarily work within a flexible React-based framework, dedicating your expertise to writing vanilla JavaScript, HTML, and CSS. Your role involves crafting polished, custom solutions that deliver immediate business impact for our clients. Projects are diverse and collaborative, requiring creativity, technical skill, and effective communication, all within a fast-paced, agency-like environment.
Are you a LaTeX aficionado fluent in Spanish (Latin America) with a passion for shaping the AI landscape? As large-scale language models transition from intelligent chatbots to critical tools for scientific advancement, your expertise is essential. With your high-quality training data, we aim to democratize access to world-class education, elevate academic publishing, and simplify document preparation for professionals and researchers globally. Your journey begins here—contribute your skills to power the next wave of AI innovation.We seek LaTeX specialists who excel in document typesetting, mathematical formatting, bibliographic management, package customization, template development, and cross-referencing techniques. You will engage with advanced language models on intricate topics such as formatting complex equations, supporting multilingual documents, creating Beamer presentations, designing TikZ graphics, troubleshooting packages, and refining collaborative editing workflows—documenting every error encountered to enhance model reasoning.On a typical day, you will interact with the model on various document preparation scenarios and theoretical LaTeX queries, ensuring formatting precision and logical coherence, capturing reproducible error traces, and proposing enhancements to our prompt engineering and assessment metrics.A bachelor's or master's degree in Computer Science, Mathematics, Physics, or a related field is preferred; experience in academic publishing, technical writing, or scientific communication is a strong indicator of fit. Clear, metacognitive communication—demonstrating your thought process—is crucial. Fluency in Spanish (Latin America) is mandatory.Are you ready to leverage your LaTeX skills to build the knowledge base for the AI of tomorrow? Apply now and start teaching the model that will educate the world.
Are you ready to make a significant impact in the tech industry? West Monroe is on the lookout for a Principal Software Engineer to become an integral part of our Technology and Experience (TechEx) practice in Costa Rica. Our mission is to modernize technology stacks for our clients, from innovative customer-facing applications to complex platform integrations, all while harnessing actionable data. As part of our engineering team, you will implement modern architectural practices, utilize cloud technologies, and leverage industry knowledge to create software that is both intelligent and impactful. In your role as a Principal Software Engineer, you will collaborate with teams to assist companies in their digital transformation journey while mentoring emerging leaders at West Monroe. Your responsibilities will include strategizing, designing, and developing custom software products, modernizing legacy applications, and creating advanced integration platforms infused with AI capabilities, including machine learning and generative AI. A passion for delivering technology solutions centered around human experience is essential, as is the ability to thrive in our dynamic and entrepreneurial environment. As part of this role, you will engage closely with clients and fellow West Monroe team members on transformative projects, working collaboratively to gather technical requirements, define platform and integration designs, and develop innovative solutions.
Join Veeam Software as a Machine Learning and AI Operations Engineer, where you will play a pivotal role in the deployment and management of advanced AI and ML solutions. You will collaborate with cross-functional teams to enhance our data-driven services and optimize operational efficiency. This role is perfect for innovative thinkers who are passionate about harnessing AI technologies to drive business success.
Who Are We?Smarsh empowers organizations to effectively manage risk and harness intelligence within their digital communications. With a robust community comprising over 6,500 entities across regulated industries, we assist our clients in identifying compliance, legal, or reputational risks across more than 80 communication channels, preventing potential regulatory penalties or adverse headlines. Our commitment to relentless innovation has earned us consistent accolades from industry analysts like Gartner and Forrester, and our ongoing aggressive growth has secured our place on the Inc. 5000 list of the fastest-growing American companies since 2008.Job SummarySmarsh is on the lookout for a Senior Salesforce Administrator to become a vital part of our dynamic team. You will take ownership of Salesforce administration, particularly focusing on Agentforce/AI solutions. Collaborate with business leaders to pinpoint high-ROI AI use cases, enhance Agentforce capabilities, and manage essential administrative and release tasks, including configuration, security, data quality, and troubleshooting.
Pavago is looking for a Full Stack AI Product Engineer based in Costa Rica to help shape and build AI-driven products. This fully remote position calls for experience across both front-end and back-end development, with a focus on creating tools that engage users and deliver reliable performance. Role overview This role centers on the full development lifecycle: designing, building, and maintaining AI products. Collaboration with teams across disciplines will be a regular part of the work, as will translating product requirements into scalable, high-performing software. What you will do Work closely with cross-functional teams to clarify and define product requirements Design and implement scalable architectures for AI applications Develop and maintain both front-end and back-end components Focus on delivering reliable, high-quality user experiences What we look for Experience in both front-end and back-end development Interest in artificial intelligence and building products that use AI Commitment to quality and strong problem-solving skills
