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Experience Level
Manager
Qualifications
What You'll DoAs the GTM Recruiting Lead at Retell AI, you will spearhead the development and scaling of our recruitment operations. You will take ownership of crucial hires across go-to-market and technical positions, directly collaborating with founders and hiring managers to craft effective hiring strategies. This position is pivotal, requiring a results-oriented approach to full-cycle recruiting in a highly competitive landscape. You will not only lead but also set the standard for excellence. It is essential to manage both strategic initiatives and tactical execution: establishing systems, analyzing metrics, and directly engaging with high-priority candidates. If you excel in a dynamic, fast-paced environment, have a proven track record of attracting top talent, and are eager to build a recruiting powerhouse from the ground up, this position could be your next career move.
About the job
About Retell AI
Retell AI builds voice AI technology for call centers, helping thousands of companies handle sales, support, and logistics calls with AI voice agents. Since launching 18 months ago, the company has grown annual recurring revenue from $5M to $50M, backed by investors including Y Combinator and Alt Capital.
Our Mission
By 2026, Retell AI aims to deliver a customer experience platform powered entirely by AI. The vision goes beyond basic automation: intelligent agents will take on roles as frontline workers, quality assurance analysts, and managers, improving customer interactions while reducing the need for ongoing human involvement.
Recognition
Ranked among the top 50 AI applications by a16z (a16z List)
#4 on Brex's Fast-Growing Software Vendors of 2025 (Brex Benchmark)
The team is expanding quickly and welcomes those who want to solve tough problems and help shape the future of voice AI. Retell AI is based in the San Francisco Bay Area and continues to grow as one of the industry's fastest-moving startups.
About Retell AI
Retell AI is at the forefront of innovation in the voice AI sector, transforming traditional call centers into intelligent, automated environments. With a team of just 30, we've achieved significant milestones and aim to lead the future of customer experience through advanced AI technologies.
Full-time|$140K/yr - $220K/yr|Hybrid|United States
SentiLink is at the forefront of revolutionizing identity verification and risk solutions, enabling both institutions and individuals to engage in transactions with confidence and security. Our mission is to replace outdated and inefficient processes with cutting-edge solutions that are significantly faster, smarter, and more accurate.As a rapidly growing co…
Full-time|On-site|San Francisco, Seattle, New York, Chicago
Join Stripe as a Product Lead in our AI division where you will drive the vision and execution of AI initiatives. You will work closely with engineering teams and cross-functional stakeholders to unlock new capabilities and enhance our product offerings. Your leadership will steer the development of innovative AI solutions that meet customer needs and propel Stripe forward.
Full-time|On-site|WA - Seattle; UT - Cottonwood Heights; CA - San Francisco; NY - New York City; TX - Frisco
Employee Applicant Privacy Notice About SoFi SoFi is a national bank and financial services provider focused on helping millions of members achieve their financial goals. The company builds mobile-first technology that empowers users to take control of their finances. SoFi’s work directly impacts people’s lives and shapes the financial industry. Core values guide the team as they work to improve both careers and the broader financial landscape. Role Overview The Security Product Lead for Product & AI Security sets the strategy, roadmap, and measurable outcomes for securing SoFi’s product lifecycle and supporting AI/ML initiatives. This position sits within the Security Strategy & Delivery team and works closely with leaders and teams in Product Security, Engineering, and Data Science/AI. Main Responsibilities Define and communicate the strategic direction for Product Security and AI Security as internal security products. Align security initiatives with enterprise risk priorities. Develop and maintain a clear roadmap for security capabilities. Establish and track key performance indicators (KPIs) to measure success. Implement structured program governance for security initiatives. Collaborate across teams to integrate security controls throughout the software development lifecycle (SDLC). Address unique risks associated with AI/ML systems. Influence stakeholders and drive alignment without direct authority. Help protect member trust, company assets, and support business stability and growth. Location Roles are available in Seattle, WA; Cottonwood Heights, UT; San Francisco, CA; New York City, NY; and Frisco, TX.
Full-time|On-site|Cambridge, MA USA; San Francisco, CA USA
Join lilasciences as a Product Lead specializing in Software and Applied AI, where you will spearhead innovative projects that leverage cutting-edge AI technologies. In this pivotal role, you will collaborate with cross-functional teams to define product vision, strategy, and execution, ensuring alignment with user needs and market trends.
Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling every obstacle that hinders individuals from accessing the support they require when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide the right care at the right time—whether it involves therapy, coaching, medication, or other services—customized to meet each individual’s unique needs.We proudly collaborate with over 450 organizations, ranging from innovative startups to established Fortune 500 companies, as a premier provider of mental health services, positively impacting the lives of 10 million individuals. Our clients include well-known brands like Microsoft, Target, and Delta Airlines, all of whom rely on us to deliver exceptional outcomes for their workforce globally. With our pioneering platform, we have achieved a net positive ROI for employers and are the only entity in our sector to receive external validation of cost savings for our customers.We have attracted investments from leading investors such as Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, among others. Our latest Series E funding has propelled our valuation to $3.3 billion, and we are just beginning our mission—join us as we strive to make mental healthcare accessible for everyone, everywhere.In this pivotal role, reporting to the Senior Director of Product, Care Foundations, you will be instrumental in creating and delivering experiences for our members who seek services to enhance their therapy journeys. A vital aspect of this position will involve developing tools that empower our dedicated human agents to operate at the pinnacle of their training and licensure.Please note, this is a hybrid role based in San Francisco, with an expectation to be in the office 2-3 days a week. Our San Francisco office is located at 2 Embarcadero Ctr.Key Responsibilities:Utilize automation and AI-driven workflows to optimize service delivery, enhance communication, and manage tasks, thereby improving overall efficiency and user experience.Collect, analyze, and implement user feedback to refine our product offerings.
About Collective Collective helps solopreneurs manage business formation, bookkeeping, tax services, and community through a single, integrated platform. The company’s technology and advisor team aim to give self-employed individuals the same tax advantages as larger organizations, so members can focus on their work instead of paperwork. Collective has been featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, and TechCrunch. Backers include General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, and Google’s Gradient Ventures. Role Overview: Product Lead for Core Platform & AI This role shapes the foundation of the Collective member experience. The Product Lead for Core Platform oversees core infrastructure: the unified task system, dashboard, messaging layer, and shared UI components. These elements support all vertical products at Collective. Reporting directly to the CEO, this person will build a new function from scratch. The role includes integrating AI at the platform layer and setting standards that other product teams will follow. What You Will Do Define and drive the vision, strategy, and roadmap for the Core Platform, including the unified task system, dashboard, messaging infrastructure, and common components that shape every member’s experience. Establish and maintain the System of Record for tasks and communications, ensuring all vertical product teams (Payroll, Accounting, Tax, etc.) deliver a consistent and streamlined member journey. Design the AI integration layer and develop strategies for how AI support interacts with the task framework to proactively assist members, reduce support volume, and resolve issues before human intervention is needed. Set technical standards for task schemas, notification logic, lifecycle states, and component contracts, so vertical teams can build on the platform without disrupting the member experience. Work with Internal Tools and Operations to ensure human-in-the-loop workflows have the visibility, automation, and tools needed to support members efficiently, while moving toward automated solutions where AI can handle the workload. Location San Francisco
Role Overview Hinge Health is hiring a Lead Product Manager to guide Agentic AI projects from our San Francisco headquarters. This position focuses on developing and launching AI solutions designed to improve patient engagement and outcomes. What You Will Do Drive the vision, strategy, and execution for Agentic AI products. Work closely with engineering, design, and other teams to build and deliver AI features that support patient needs. Shape the product roadmap, ensuring technology aligns with customer requirements. Lead collaboration across functions to bring innovative AI solutions to market. Location This role is based at Hinge Health headquarters in San Francisco.
Join Arcade AIAt Arcade, we're pioneering the world's first AI-driven physical product creation platform, transforming imagination into reality. Our innovative platform empowers users to design, purchase, and sell unique, manufacturable products using natural language and generative AI technologies. We believe in democratizing the creation of physical goods, enabling everyone to create as effortlessly as they engage online, and we are constructing the infrastructure to actualize this vision for both individuals and businesses.With $42 million raised from a prestigious group of investors including Reid Hoffman and Ashton Kutcher, Arcade is at the forefront of a revolutionary market. Our leadership team, comprising seasoned entrepreneurs and experts from top tech companies like Google and Apple, is dedicated to reshaping the landscape of AI, personal expression, and on-demand manufacturing.Role OverviewAs our inaugural full-time Product Manager focused on AI, you will play a pivotal role in shaping the future of design and commerce through AI. This position is designed for a highly talented and ambitious individual who thrives in a fast-paced environment and exhibits a founder's mindset. You will be reporting directly to Co-Founder & CEO Mariam Naficy, collaborating closely with engineers, designers, and AI researchers to deliver groundbreaking experiences that define our category.In this role, you'll take ownership of crucial products from the outset, developing innovative workflows, crafting system prompts, defining product strategy, and overseeing cross-functional execution within our dynamic startup.Key ResponsibilitiesLead the design and launch of impactful projects that achieve cultural relevance and comprehensive ownership, effectively establishing a new product category.
About David AIDavid AI is a pioneering audio data research company that applies a rigorous R&D framework to data development, akin to that of leading AI labs. Our mission is to seamlessly integrate AI into everyday life, recognizing that audio serves as a natural interface. As the demand for advanced audio AI grows, the need for high-quality training data becomes critical—this is where David AI excels.Founded in 2024 by a talented team of former Scale AI engineers and operators, we have rapidly secured partnerships with major FAANG companies and AI laboratories. Recently, we raised $50M in Series B funding from prestigious investors like Meritech, NVIDIA, Jack Altman (Alt Capital), Amplify Partners, First Round Capital, and others.Our team is composed of sharp, humble, and ambitious individuals who collaborate closely. We are eager to welcome the brightest minds in research, engineering, product, and operations to join us in advancing the frontiers of audio AI.About our Data Operations TeamThe Data Operations team is the powerhouse behind David AI's Data Factory, converting raw audio into exceptional training datasets for top AI labs. Our goal is to develop and manage new data pipelines on a grand scale.This entails starting with a model capability we aim to unlock, experimenting with various data shapes and collection strategies, and validating these approaches with researchers. Once we identify a successful method, we industrialize it by creating reliable, efficient, and high-quality audio processing pipelines. Our team thrives in ambiguous environments, adept at both prototyping innovative workflows and managing extensive production systems.About This RoleAs the Data Product Operations Lead, you will be instrumental in propelling the Data Factory at David AI. Your responsibilities will include designing and scaling pipelines that transform raw audio into valuable datasets for leading AI labs. You will take full ownership of data products from initial prototypes to large-scale implementations, actively building workflows, validating them with researchers, and ensuring their reliability at production levels.In This Role, You WillOversee the complete success of a data pipeline, from initial experiments to scaling up production systems that produce high-quality audio data in significant volumes.Design and operate pipelines that maintain reliability, quality, and efficiency while processing an extensive volume of audio data.
Full-time|$192K/yr - $250K/yr|Hybrid|New York, New York, United States; San Francisco, California, United States
About Taskrabbit:Taskrabbit is a revolutionary marketplace platform designed to seamlessly connect individuals with skilled Taskers for a variety of everyday tasks, including furniture assembly, handyman services, moving assistance, and much more.At Taskrabbit, we are dedicated to transforming lives one task at a time. Our company values innovation, inclusivity, and diligence, fostering a culture that is collaborative, pragmatic, and dynamic. We seek talented, entrepreneurial, and data-driven individuals who share our passion for empowering people to pursue their passions. In partnership with IKEA, we’re committed to creating more opportunities for individuals to earn a reliable and meaningful income on their own terms, while building lasting relationships with clients across the globe.Taskrabbit operates in a hybrid model, with employees dispersed across the US and EU, and has been recognized as a Built In — Best Places to Work for 2022, 2023, and 2024, ranking highly in various national and regional categories. Join us at Taskrabbit, where your contributions will be impactful, your ideas will be cherished, and your potential will be maximized!About the RoleWe are seeking a visionary builder to spearhead our 'AI for Work' initiatives. Collaborating closely with the Director of AI Strategy and Enablement, you will develop the internal AI framework that enhances team productivity. This role involves constructing, assessing vendors, and continuously refining the AI systems that empower our teams to operate at peak efficiency and scale our capacity to deploy agents across the business. You will integrate directly within business functions, gaining a deep understanding of current operational practices while fundamentally reimagining future workflows. This role transcends merely adding automation to existing processes; it is about reengineering how work is accomplished using intelligent tooling that transforms and optimizes workflows. You will collaborate with leaders across the business to identify high-impact opportunities, design smart solutions, and achieve measurable improvements in productivity, quality of output, and employee experiences. You will define what 'AI-native operations' look like at Taskrabbit.As the AI Productivity and Business Automation Lead, you will play a pivotal role in identifying, evaluating, testing, and piloting third-party AI tools to unlock substantial productivity enhancements across Taskrabbit. You will partner with the Director of AI Strategy and Enablement and functional leaders to identify high-value process bottlenecks and propose AI-driven solutions. Additionally, you will facilitate structured experiments and pilot programs that illustrate tangible business impact.
About Our TeamJoin our dynamic Intelligence & Investigations (I2) team, dedicated to identifying and mitigating abuse and strategic risks, ensuring the responsible and safe use of AI technology. We leverage real-world signals, thorough investigations, and external threat intelligence to develop actionable strategies, operating guidelines, and partner-ready support that enhance safety across the AI landscape.About the RoleAs the Product & Solutions Lead specializing in safety and security, you will spearhead the creation and implementation of innovative 0–1 products, services, and technical solution packages. Your work will empower developers and public institutions to transition from experimentation to achieving reliable, trusted outcomes while upholding public safety, transparency, and respect for individual rights.This pivotal role encompasses two primary delivery modes:Custom products and technical solutions tailored for key internal and external partners, andScalable product and solution packages designed for widespread reuse across various partners and deployments.While training is a component of scaling our solutions, your focus will also include delivering reference implementations, playbooks, evaluation kits, and replicable operating models that partners can easily adopt and implement.Collaborating closely with engineers and a multidisciplinary team of safety experts, geopolitical analysts, and data scientists, you will translate complex and evolving challenges into actionable solutions suitable for high-stakes environments.This position is located in San Francisco, CA (hybrid model, 3 days/week in-office). Relocation support is available for qualified candidates.Key Responsibilities:Lead the development of the 0–1 roadmap for safety and security solution offerings, which includes defining target users, problem statements, tools, operating models, success metrics, and reusable deliverables.Design and deliver custom technical solutions for priority partners, both internal and external, while abstracting successful strategies into reusable frameworks and toolkits.Create partner-ready technical documentation, including solution blueprints, reference architectures, evaluation and monitoring guidelines, incident response playbooks, and deployment checklists.Package both open-source and proprietary capabilities into ready-to-adopt solutions, such as reference implementations, configuration patterns, and validated workflows.Ensure a consistent delivery model across all engagements, encompassing intake, strategy formulation, and execution.
About Saris AIAt Saris AI, we are pioneering the future of work within the banking sector from our innovative bases in San Francisco and Montreal. Our applied AI startup is tackling an unprecedented $100 billion annual challenge, which is rapidly expanding, by pushing the limits of multi-turn AI agent systems.Our mission is to address complex automation challenges that necessitate long-context reasoning, tool orchestration across legacy systems, and stringent compliance protocols—where solutions are not yet defined.With a proven track record, we've successfully deployed real agents that manage actual customer workflows. As we expand our customer base and scale our operations, we seek highly technical individuals eager to make a significant early impact.The RoleWe are in search of a dynamic AI Product Manager specializing in Implementation and Onboarding to spearhead AI transformation initiatives in the back offices of banks and credit unions. You will be responsible for guiding customers through their transformation journeys, from initial scoping to full AI deployment, ensuring seamless execution and optimal return on investment. This role merges client-facing collaboration with product-centric documentation and delivery.This position encompasses both customer engagement and product scoping.Your Mission IncludesOverseeing onboarding and implementation across customer departments, ensuring that timelines, scopes, and expectations are synchronized.Conducting discovery calls to identify use cases, edge cases, and integration requirements.Drafting product scoping documents and comprehensive blueprints for agentic AI workflows.Engaging with executive stakeholders, offering clear and compelling insights on how Agentic AI contributes to measurable ROI and transforms operations on a large scale.Collaborating with cross-functional teams including sales, customer success, and product to guarantee customer satisfaction.Who You Are5+ years of experience in implementation, product management, consulting, or enterprise onboarding—preferably with AI products in the banking or credit union sector.Domain experience within the U.S. banking or credit union landscape.Proficient in workflow mapping, use case identification, and translating client needs into product specifications.Excellent communication skills to convey technical concepts effectively to diverse stakeholders.
Full-time|$240K/yr - $240K/yr|Hybrid|San Francisco
About Us:At Ambience Healthcare, we aspire to be more than just another scribe. We are pioneering an AI-driven intelligence platform that reintroduces humanity into healthcare while generating substantial ROI for healthcare systems nationwide.Our innovative technology empowers healthcare providers to concentrate on offering exceptional care by alleviating the administrative burdens that detract from patient interactions and their most meaningful contributions. Ambience delivers real-time coding-aware documentation and clinical workflow support across various settings, including ambulatory, emergency, and inpatient care, at leading health systems across North America.Our teams are committed to extreme ownership and relentless effort to create optimal solutions for our health system partners. We uphold the values of transparency, positivity, and critical thinking, and we hold high expectations of one another because we understand the significance of the challenges we are addressing.Ambience has been recognized as the top company for enhancing clinician experiences in the KLAS Research Emerging Solutions Top 20 Report, hailed by Fast Company as one of the Next Big Things in Tech, acknowledged as one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. Our organization is supported by prominent investors, including Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we are just getting started.The RoleAs the Platform Product Lead, you will be responsible for overseeing the core platform that serves as the foundational layer for all Ambience products. Your efforts will directly impact thousands of clinicians and nurses at leading health systems such as Mayo Clinic and Cleveland Clinic, with a product portfolio that encompasses documentation, visit preparation, and coding across various care environments. The platform must maintain reliability and coherence across multiple products and care settings while adapting swiftly to evolving needs.Success in this role means ensuring that the platform scales from thousands to hundreds of thousands of clinicians across more health systems and care environments, all without the foundational infrastructure becoming a limiting factor.This position is a Staff/Senior Staff-level individual contributor role reporting directly to the Head of Product. You will collaborate closely with engineering, design, data, and internal partner teams.As a hybrid company headquartered in San Francisco, this role requires you to be in the SF office three times a week.
Full-time|$180K/yr - $240K/yr|On-site|San Francisco Bay Area
About Retell AI Retell AI builds voice AI technology for call centers, helping thousands of companies handle sales, support, and logistics calls with AI voice agents. Since launching 18 months ago, the company has grown annual recurring revenue from $5M to $50M, backed by investors including Y Combinator and Alt Capital. Our Mission By 2026, Retell AI aims to deliver a customer experience platform powered entirely by AI. The vision goes beyond basic automation: intelligent agents will take on roles as frontline workers, quality assurance analysts, and managers, improving customer interactions while reducing the need for ongoing human involvement. Recognition Ranked among the top 50 AI applications by a16z (a16z List) #4 on Brex's Fast-Growing Software Vendors of 2025 (Brex Benchmark) High placement on the Leana AI Leaderboard Working at Retell AI The team is expanding quickly and welcomes those who want to solve tough problems and help shape the future of voice AI. Retell AI is based in the San Francisco Bay Area and continues to grow as one of the industry's fastest-moving startups.
Join Rad AI: Pioneering Healthcare TransformationAt Rad AI, we are dedicated to revolutionizing healthcare through the power of artificial intelligence. Founded by a visionary radiologist, our innovative AI solutions are reshaping the field of radiology by enhancing efficiency, alleviating physician burnout, and elevating patient care. Our proprietary dataset of radiology reports is among the largest globally, enabling our AI technologies to facilitate numerous cancer diagnoses and significantly lower error rates across millions of reports.With over $140 million in funding, including a highly successful $68 million Series C round led by Transformation Capital, our company is valued at $528 million. Backed by prominent investors such as Khosla Ventures, World Innovation Lab, Gradient Ventures, and Cone Health Ventures, we are committed to empowering healthcare professionals through cutting-edge AI capabilities.Our latest generative AI advancements are utilized by thousands of radiologists, impacting one-third of radiology groups and healthcare systems, and covering nearly 50% of all medical imaging in the U.S. Our esteemed partners include Cone Health, Jefferson Einstein Health, Geisinger, Guthrie Healthcare System, and Henry Ford Health.Recognized by CB Insights and AuntMinnie as one of the most promising healthcare AI companies, and honored by Deloitte as the 19th fastest-growing company in North America, Rad AI is making a tangible difference in healthcare. Most recently, we earned a spot on CNBC’s Disruptor 50 list, showcasing our innovative momentum.If you are eager to make a significant impact on the future of healthcare, we invite you to join our dynamic team!Your Role:As the Lead Product Manager for AI Speech, you will be responsible for defining, guiding, and executing the strategy behind our cutting-edge AI Speech features. Your team will leverage proprietary datasets, advanced deep learning models, and generative AI systems to drive substantial improvements in radiologist productivity and patient outcomes.You will collaborate closely with machine learning engineers, data scientists, product managers, designers, and clinical experts to create, deploy, and enhance AI-driven speech applications that benefit thousands of clinicians every day. This position offers a unique opportunity to shape the future of healthcare AI.
Full-time|$154K/yr - $193.6K/yr|On-site|San Francisco, CA; New York, NY
At Scale AI, we're at the forefront of developing reliable AI systems that empower organizations to make pivotal decisions. Our dedicated product marketing team is entrusted with crafting and executing innovative strategies that enhance awareness and encourage adoption of Scale’s offerings.We prioritize understanding our customers’ needs and challenges, ensuring their feedback shapes our product development and communication. Our collaborative efforts with product, engineering, research, sales, communications, and the wider marketing team strive to deliver a seamless customer experience across all platforms.This pivotal role focuses on Scale’s Generative AI data products, which fuel the foremost AI laboratories worldwide. As one of the largest providers of high-quality AI training data, we have established our reputation through speed, superior quality, groundbreaking research, and an expanding array of multimodal data capabilities.In a rapidly evolving market, we seek a proactive marketer who can refine our narrative and create strategic playbooks that engender trust within the AI community. The ideal candidate will blend strategic insight with hands-on execution.
Perform in-depth user interviews and generative research to assess the needs of our current clients while pinpointing market gaps.Create and refine innovative UX paradigms that leverage AI technologies, driven by user research insights.Partner with the executive team to outline the product roadmap, ensuring the development of features that propel business growth.Design conversational information architectures tailored for a variety of industry sectors.Lead and mentor our product team, nurturing the skills of both current and future staff.Utilize rich datasets from Fortune 500 companies to derive actionable insights for our clients.
Join Canva as the Product Partnerships Lead for our AI initiatives, where you will spearhead strategic collaborations that drive innovation and enhance our product offerings. Your role will be pivotal in establishing and nurturing partnerships, optimizing our AI integrations, and contributing to the overall growth of our platform.
About ArcadeArcade is pioneering the world’s first AI-driven platform for creating physical products, where creativity meets reality. Our innovative platform empowers users to design, purchase, and sell custom, manufacturable products using natural language and generative AI. We believe in democratizing creation, allowing anyone to produce physical goods as effortlessly as sharing online content, and we are developing the infrastructure to realize this vision for both consumers and businesses.With a substantial investment of $42M from an exceptional group of investors, including notable figures like Reid Hoffman and Ashton Kutcher, Arcade is set to revolutionize the industry. Our founders and investors are backed by a talented team from leading companies such as Google, Apple, and NVIDIA, driven by the mission to innovate at the intersection of AI, personal expression, and on-demand manufacturing.Role SummaryAs a Product Engineer specializing in AI, you will be a crucial player in shaping the future of design and commerce. Reporting directly to our Co-Founder & CEO, Mariam Naficy, you'll collaborate with engineers, designers, and AI researchers to deliver groundbreaking experiences. You will take ownership of key products from inception through execution, determining development directions and implementing them effectively.The ideal candidate is an innovative engineer capable of designing agent behaviors, writing production-quality code, prototyping workflows, crafting system prompts, debugging issues, and iterating based on user feedback. This role requires a proactive mindset and the ability to manage cross-functional initiatives in a dynamic startup environment.
About HightouchHightouch is an innovative AI platform tailored for marketing and growth teams. Our cutting-edge AI agents transform marketing workflows, enabling marketers to efficiently craft content, strategize campaigns, and implement strategies with exceptional speed and effectiveness.Situated at the forefront of two pivotal technological advancements—progress in large language models (LLMs) and agentic AI, alongside the swift adoption of cloud data warehouses like Snowflake and Databricks—Hightouch has emerged as a leader in AI-driven marketing. We proudly collaborate with industry giants such as Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.Our dedicated team is committed to delivering impactful solutions for our clients. We embrace challenges with analytical thinking, prioritize agility, and foster a culture of compassion and support. We seek team members who excel in communication, possess a growth-oriented mindset, and are driven to achieve our collective objectives.The Customer ChallengeWhen you access platforms like Spotify, each user experiences a unique homepage. Similarly, Nike personalizes product rankings based on user preferences, and Chase tailors offers to individual spending habits. This is the essence of web and mobile personalization: dynamically determining what each customer engages with in real-time, directly influencing conversion rates, customer retention, and revenue at critical moments of user interaction.Despite the evident benefits, few organizations excel in this area outside of those developing custom solutions. For instance, a single experiment aimed at assessing whether high-spending users respond more favorably to a loyalty upsell requires a collaborative effort involving analysts, product managers, designers, engineers, and data monitors. Most teams conduct only 5–10 experiments each quarter, often relying on a limited set of static rules that apply to just a fraction of their user base.Existing tools, such as Optimizely, Dynamic Yield, and Adobe Target, address infrastructure needs but fail to resolve the coordination challenges inherent in personalization. Each experiment, audience, and content piece necessitates manual configuration, and many companies find themselves duplicating customer data into proprietary systems, leading to prolonged implementation times and vendor lock-in.Why Agentic AI is the FutureThe transition from
