Guest Relations Manager

About NextStep NextStep connects top consulting professionals with leading roles through AI-driven talent matching. The company partners with ambitious organizations across sectors to place experienced candidates in roles where their impact is clear. This opening is for an Investor Relations Manager position with a respected client in the NextStep partner ne…

About Us:At Web Summit, we are redefining the landscape of technology conferences. Recognized by Forbes as the "best tech conference on the planet," our events are designed to foster meaningful connections. We strive to make it easy for influential individuals to meet and collaborate. Everyone at Web Summit is focused on this mission.And we’re just getting started. As we look to the future, our goal is to expand Web Summit into new markets, enhancing global connectivity and addressing critical issues while positively impacting the environment and communities we engage with.To build a better company, we focus on personal growth and seek out the most ambitious individuals to join our team.About the Team:The Investor Relations team plays a crucial role in boosting the number of investors attending our conferences, including local angel investors and representatives from prestigious Venture Capital firms like Andreessen Horowitz and Sequoia Capital. We manage relationships and empower investors to maximize their engagement throughout all our global events across four continents. In essence, we develop and sustain relationships with leading decision-makers in the tech industry worldwide.

Director of Investor Relations (EMEA)About KeyrockEstablished in 2017, Keyrock stands as a prominent digital asset market maker with a diverse team of over 220 professionals from 42 nationalities. Our operations span more than 80 exchanges, engaging in market making, options trading, OTC transactions, and DeFi initiatives. Through our Asset & Wealth Management division, we are pioneering alternative investment funds, on-chain vaults, and SMA solutions that promise systematic alpha, short liquidity windows, and resilience amid the volatility of digital asset markets. Our tech-first approach and vibrant company culture are driving forces in shaping the future of digital asset trading.The OpportunityWe are searching for an innovative and strategic Head of Investor Relations to spearhead capital raising and foster investor relationships for our crypto investment strategies within the Asset & Wealth Management division.This role is integral to the Keyrock organization, providing the necessary institutional infrastructure, credibility, and growth support. It is a dynamic, entrepreneurial position ideal for a seasoned IR or capital raising expert with a successful track record of engaging Family Offices and High Net Worth Individuals (HNWIs) and ready to expand into a comprehensive leadership role.Key ResponsibilitiesCapital RaisingDrive capital raising initiatives targeting Family Offices, HNWIs, and crypto-savvy investors.Establish, manage, and optimize a strong investor pipeline.Engage in proactive outreach, utilize existing networks, and participate in relevant industry conferences and events.Effectively communicate our investment strategies, performance metrics, and the Keyrock platform to potential investors.Investor RelationsServe as the main liaison for both current and prospective investors.Oversee the complete investor lifecycle: onboarding, continuous communication, and exit processes.Manage due diligence questionnaires (DDQs), requests for information (RFIs), and due diligence processes with Family Offices and individual investors.Maintain accurate CRM and investor documentation.Expand the Investor Relations team as the division grows.Marketing & CommunicationsCollaborate with marketing to organize and attend conferences, investor events, and networking opportunities to establish new connections and create a sustainable pipeline.

Position Title: Associate Director / Director of Investor Relations Entity: Kroll Bond Rating Agency UK Limited Employment Type: Full-time Location: London, England Summary: Kroll Bond Rating Agency UK Limited is seeking a dynamic Associate Director or Director to become an integral part of its Investor Relations team, with a focus on European structured finance investors. This role is pivotal in forging new relationships and nurturing existing ones with buy-side market participants. The successful candidate will work out of KBRA's London office. Key Responsibilities: Identify and develop a target list of investors, concentrating on active buyers in the European Structured Finance sector, especially UK real money accounts. Continuously seek out new investors and key anchor investors for various asset classes. Create strategic outreach plans for the designated investor group. Engage in investor outreach through one-on-one meetings, conference calls, and KBRA-hosted events. Design and maintain compelling presentations for meetings and calls. Execute marketing email campaigns that deliver research and relevant information tailored to investor interests. Gather, document, and provide insights from investor feedback and market trends to support various business lines. Articulate the unique value proposition of KBRA to clients effectively. Qualifications: Significant experience in relationship management, fixed income investor relations, business development, or debt capital markets. Established connections with investment or risk management teams at real money accounts are highly preferred. Proficient in Microsoft Word, PowerPoint, Excel, and CRM systems. Exceptional written and verbal communication skills. Ability to manage and prioritize multiple projects simultaneously. Self-motivated and capable of effectively managing time and resources in a fast-paced environment. Comfortable working within a multinational context. Willingness to travel across the EU and UK as necessary. Flexibility to participate in meetings outside of standard hours to meet objectives.

Join Our Mission to Empower UK’s Small Businesses At Funding Circle, we are dedicated to supporting small businesses, the backbone of our economy. Our innovative platform leverages data to provide them with the funding they need in mere minutes, revolutionizing the way loans are serviced.Our culture blends the dynamic energy of a fintech startup with the stability of a public enterprise, allowing Circlers to take ownership and create impactful change.We pride ourselves on being a high-performing team that lifts each other up, fostering a collaborative environment where we challenge and support one another. Together, we achieve more and build better solutions.The impact is significant: Our platform generated £7.2bn for the UK economy last year Join us on a mission that truly matters![Check Our Impact Report] | [View Our Trustpilot]The Role London (Hybrid) | 2 days in the office | Competitive Salary + BenefitsWe are seeking an experienced Senior Engineer to join our Collections, Recovery & Litigation (CRL) and Investor Management (IM) team.In this role, you will enhance and maintain systems designed to simplify the loan servicing process for our Funding Circle Borrowers and manage investor data effectively, ensuring smooth investor relations and access to investment information.Lead initiatives that address challenges faced by our internal Collections and Recoveries teams, enhancing the experience for businesses in distress.Collaborate closely with teams utilizing investor data, understanding their workflows, obstacles, and forming solutions to alleviate them.Automate manual processes across Engineering and Operations, improving efficiency.Demonstrate a passion for building innovative solutions while also being comfortable navigating an existing codebase.Thrive in complex problem domains, utilizing straightforward software systems to address them.

We are seeking a dedicated and dynamic Guest Relations Manager who will serve as the primary liaison for our VIP and regular guests during their stay. Your responsibilities will include:Ensuring all hotel departments are informed about each guest's specific requirements at all times;Acting as a key contact for long-stay guests to guarantee they enjoy an extraordinary experience;Creatively managing and resolving guest concerns to exceed expectations;Exhibiting comprehensive knowledge of all hotel facilities and services, actively identifying up-selling opportunities;Creating unforgettable moments for guests through personalized recognition options, amenities, and special events;Adhering to policies and procedures while utilizing front-of-house equipment and property management systems;Supporting the Reception team and other departments as required;Serving as the Duty Manager, ensuring compliance with hotel security, fire regulations, and health and safety legislation.

About UsThe DM Capital Council is an exclusive, private club tailored for discerning investors, entrepreneurs, and innovators eager to explore and invest in the forefront of transformative companies. Unlike conventional angel networks, we prioritize community engagement, rigorous research, and privileged access to opportunities.Our strategic advantage stems from our roots in the Decentralized Masters ecosystem, which provides us with a pre-established, high-trust network of 4,500 of the brightest minds in the industry. Our ambition is to cultivate the most engaged, respected, and high-performing private investor community in our sector, and we seek an extraordinary leader to help realize this vision.The Role: Founding Head of the ClubThis role is akin to that of a CEO for a burgeoning venture. You will not simply join a team; you will be responsible for assembling and leading one. As the public face and operational driver of the club, your mission is to evolve this concept into a dynamic, profitable, and self-sustaining business within 90 days.What You Will Do:Be the Face of the Brand:Host all events, oversee member communications, and represent the club with charisma and authority.Act as the principal spokesperson, shaping the club’s voice and narrative across media, online platforms, and live engagements.Architect the Community:Design and implement the member experience, from onboarding to daily engagement, aiming for a Net Promoter Score (NPS) of over 70.Establish frameworks that encourage meaningful interactions, retention, and community-led growth.Drive Growth:Utilize the Decentralized Masters ecosystem to recruit the first 50 members within 90 days and create a scalable growth mechanism for subsequent expansion.Develop clear metrics and systems to track engagement, conversion rates, and retention.Run the Investment Engine:Build and manage a premium deal flow pipeline, encompassing sourcing, screening, due diligence, and presenting investment opportunities to members.Collaborate with founders and co-investors to secure exclusive investment chances.Own the Business:Oversee the P&L, manage the selection and implementation of the tech stack, and handle daily operations with rigorous ownership and operational discipline.Develop processes, reporting, and dashboards to ensure accountability and measurable outcomes.

At SuperSeed, we cultivate talent from within. This position is exclusively available for former founders, first hires, or operators keen to dive into venture capital at its grassroots and contribute to establishing a leading European VC firm.SuperSeed is a prominent early-stage B2B SaaS venture capital firm located in London. We specialize in investing in exceptional industrial startups at their inception and supporting them in their journey to market readiness.Our investment focus spans various sectors including genomic sequencing, pharmacological design, continuous manufacturing, construction, and infrastructure. We back software innovations that revolutionize production processes, logistics, and supply chain management. Furthermore, we invest in fintech solutions, developer tools, cybersecurity, and enterprise automation technologies that reshape the modern workplace.Founded in 2018 by Mads Jensen and Dan Bowyer, our team comprises entrepreneurs dedicated to empowering fellow entrepreneurs. With fewer than 10% of VCs in the UK being former founders, we believe this needs to change, particularly at the earliest stages of venture capital. Our successful track record includes eight exits as both entrepreneurs and investors, and we have generated millions in contract value globally. Our approach is to provide value that extends beyond financial investment, collaborating closely with founding teams to determine the necessary active support at any stage of their journey—from reaching their first million to Series A funding and beyond.Having invested in 27 companies so far, we are eager to identify the next generation of outstanding technical founders, innovative products, and exceptional teams. Our investment team is expanding to continue this vital mission.The Opportunity:This is where you come into play.We seek intelligent, insightful, persistent, detail-oriented, and engaging individuals who aspire to gain exposure to the dynamic and exhilarating landscape of startups and venture capital.This is an entry-level role, but we expect all candidates to demonstrate potential partner characteristics. You will be immersed in a fast-paced environment, working closely with our cohesive team. Daily interactions with partners and senior investors will provide you with comprehensive insights into all business facets. Your primary responsibilities will include engaging with founders, sourcing deals, conducting interviews, performing market analysis, and executing due diligence. Leveraging your networking abilities, you will research compelling companies and trends and represent SuperSeed at various events.

Join Sensor Tower as a Business Development Representative focused on our Investor Vertical. You will play a pivotal role in expanding our reach by facilitating demo calls with leading hedge funds, private equity firms, and venture capitalists around the world. Your daily tasks will include qualifying outbound leads, designing strategic outreach campaigns tailored to our target investor accounts, and ensuring seamless transitions to the Account Executive team. With access to a cutting-edge tech stack and comprehensive training, you will be equipped to surpass goals while having the opportunity to influence our go-to-market strategy.We believe that the best ideas for improvement come from those on the front lines. We are in search of dedicated individuals eager to build a career in SaaS sales, valuing diverse backgrounds and experiences within our high-performing sales teams.

ClearView Healthcare Partners is a leading strategy consulting firm specializing in life sciences. We are headquartered in Boston and have a global presence with offices in San Francisco, New York City, London, and Gurgaon. Our mission is to deliver exceptional strategic decision-making support to clients in the biopharmaceutical, medical device, and diagnostics sectors, helping them navigate complex business challenges to achieve their objectives.*Please note that we are currently not accepting agency submissions for this position.The Investor pillar focuses on establishing best practices and frameworks for both buy-side and sell-side due diligence teams while enhancing our firm's expertise in valuation strategies and deal-making within the healthcare sector. Our team excels in conducting comprehensive due diligence to maximize research value and deliver strategic insights.Role OverviewManage 2 to 3 projects of varying complexity simultaneously, depending on your experience.Lead diverse project types typical to ClearView Investor, providing structure and clarity even in unfamiliar situations.Exhibit outstanding project management skills, proactively addressing issues, designing impactful agendas, and minimizing crises.Enhance the quality, clarity, and simplicity of team outputs by offering early direction and simplifying complex narratives.Collaborate proactively with leadership, providing thought partnership and identifying potential challenges related to client engagements and team performance.Foster a positive team experience consistently.Invest in mentorship, emphasizing high-quality coaching within and outside project settings.Embody and promote ClearView values.Demonstrate impact on firm growth through internal initiatives and mentorship, beyond project delivery.Drive high-impact client meetings by challenging assumptions and adding value through insightful questioning.Earn trust and respect from leadership, becoming a near-peer in your role.Develop strong client relationships that enhance account alignment and client retention.

Role Overview The Growth Relations Manager - Liquidity at mlabs focuses on expanding liquidity services and strengthening connections with important stakeholders. This London-based position centers on understanding client needs and adapting offerings to match the changing financial sector. What You Will Do Build and maintain strong relationships with clients and partners in the financial industry Ensure liquidity services align with client requirements and market trends Contribute to strategy development for liquidity management Support the team with insights and guidance on innovative approaches What We Look For Proactive approach to relationship management Excellent communication skills Solid understanding of financial markets and liquidity services This role is based in London, England, United Kingdom.

As a Business Development and Client Relations Manager, you will play a crucial role in supporting the firm's sponsorship team to enhance business development initiatives and ensure client retention. This position involves on-site event support, client engagement opportunities, and potential travel for conferences and client meetings.Key ResponsibilitiesPartner with the senior management team to create and execute strategic plans aimed at achieving annual revenue goals.Oversee and prioritize opportunities to strengthen client relationships and expedite decision-making processes that boost revenue through increased service utilization.Engage in strategic discussions with client account leads weekly to explore opportunities and ensure effective solution sales; provide accurate forecasts based on realistic assessments.Exhibit a comprehensive understanding of the sales process along with product and service value propositions.Maintain and update the CRM database and related applications to ensure the accuracy of all pertinent client and prospect information.Collaborate with the sponsorship sales manager to fulfill requests for proposals/information promptly, accurately, and professionally.Support client interactions on strategic accounts, including facilitating investor meetings, gathering event deliverables, and executing sponsorship agreements.Initiate investor outreach through calls and emails to secure meetings with key prospects of our clients.Schedule, manage, and execute all client and prospect engagements, including preparation and follow-up; participate in client meetings and conference calls on behalf of team managers.Organize and produce essential collateral materials for conferences.

As the Senior Manager of UK Government Relations at Trainline, you will play a pivotal role in shaping our engagement with government entities. This strategic position will involve developing and executing advocacy strategies that promote the interests of Trainline within the UK government landscape. You will be responsible for building relationships with key policymakers and stakeholders while ensuring our voice is represented at all levels of government.

Vested is a premier integrated marketing and communications consultancy, dedicated exclusively to the financial services sector. Established in 2015, our mission is to revolutionize the financial services landscape to make it more accessible, transparent, and sustainable. Today, Vested stands as the fourth-largest financial services agency globally, employing over 100 talented individuals renowned for their industry insight, creativity, and commitment to financial services.Our team is enthusiastic about driving our mission forward—transforming the complexities of finance through innovative advertising campaigns and boosting awareness of fintech disruptors who are bringing finance to a broader audience. Whether it’s public relations, social media, creative endeavors, or content development, we are dedicated to solving challenges for dynamic financial brands.Recognized as one of the industry's Best Places to Work, Vested offers a unique educational program, VestED, providing continuous learning and upskilling for every team member, regardless of their role. As a “Vestie,” you become an owner, an entrepreneur, a builder, and a creator of value. We take pride in doing the right thing, even when faced with challenges. Our relentless curiosity drives us to consistently question the status quo. Join us in leading the charge to transform the industry and deliver outstanding results for our clients.As an Account Manager at Vested, you will oversee the daily execution of integrated programs, ensuring that client strategies and tactics are implemented on schedule, within budget, and to our high standards. Account Managers are pivotal in delivering results for clients, mentoring junior team members, collaborating with senior agency staff, and serving as the primary point of contact for clients on a daily basis.

Splendid Communications is looking for an Account Manager with strong experience in consumer public relations. This London-based role focuses on high-profile accounts across food, drink, lifestyle, and consumer technology. The team values inclusion and encourages candidates from all backgrounds to apply. Splendid’s approach centers on earned-first ideas that connect with real audiences. The agency uses its COUNT framework to keep campaigns culturally relevant and commercially effective, ensuring that brand narratives inspire sharing, shift perceptions, and drive measurable results. What you will do Manage day-to-day client relationships, keeping Account Directors updated on progress and challenges. Lead campaigns and ongoing initiatives by overseeing briefings, delegating tasks, setting timelines, and ensuring projects stay on track. Create and supervise content and media collateral, including social and media copy, imagery, and videos, all in line with brand guidelines. Drive media relations: identify timely opportunities, pitch stories, and build strong relationships with journalists. Coordinate with third-party suppliers, handling briefs, contracts, purchase orders, and invoicing while following internal processes. Support budget and resource management to ensure work is delivered on time and within budget. Lead by example and help develop junior team members. Who this role suits This position is ideal for someone who enjoys managing creative briefs, collaborating across teams, and shaping campaigns that spark conversation and action. Experience in consumer PR, especially across lifestyle, food, drink, or technology sectors, will be valuable.

About Charlotte Tilbury BeautyFounded in 2013 by the renowned British makeup artist Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape. Our mission is to simplify makeup applications for all with an intuitive range of products that are easy to use, choose, and gift. Today, we continue to set records across diverse markets and categories while rapidly expanding our reach.In just a decade, Charlotte Tilbury Beauty has seen remarkable growth, becoming one of the most talked-about brands in the beauty sector and beyond. We operate in over 50 markets and have a dedicated team of over 2,300 employees who contribute to our collective success.As a truly global business, Charlotte Tilbury Beauty is committed to delivering exceptional growth and innovative retail experiences, powered by cutting-edge technology. Our internal culture thrives on embracing challenges, fostering disruptive ideas, and achieving success as a team. The vibrant energy of our brand is inspiring, and we are on the lookout for extraordinary talent to join us in driving our limitless ambitions forward.About the RoleWe are in search of a dynamic and passionate Global PR Manager to oversee all facets of our global public relations strategy. Your primary focus will be on enhancing brand and product visibility through effective media engagement, influencer collaborations, and partnerships with makeup artists. This position reports directly to our Head of PR. You will collaborate closely with our regional PR & Advocacy teams across North America, the UK, Europe, Asia-Pacific, and the Middle East to design, implement, and assess strategic PR initiatives. These efforts will aim to introduce new markets, store openings, product launches, brand partnerships, and campaigns while engaging our diverse audience to boost brand awareness and sales.Key Responsibilities:Craft and execute innovative PR strategies and plans that resonate globally, while accommodating local nuances to elevate the Charlotte Tilbury brand among target audiences.Uphold and promote our core brand values while collaborating with all departments, including sales, digital, training & education, product development, and marketing, to produce integrated campaigns and compelling content.Partner with the marketing team to create and facilitate record-breaking launch events for new products or regions.Devise and manage communication strategies to support our brand portfolio and new product development, driving key brand objectives.Formulate launch plans for significant new product activities and marketing campaigns.Execute plans to secure and maximize engagement with celebrity influencers and key media outlets.

At Ripple, we are pioneering a future where value is exchanged as seamlessly as information. Our mission is ambitious and transformative, and we are making significant strides every day. Through our innovative crypto solutions tailored for financial institutions, enterprises, governments, and developers, we are revolutionizing the global financial landscape, fostering economic equity and opportunities for individuals across the globe. Here, you will have the chance to perform at your best and enhance your skills in a supportive environment with colleagues who are committed to your success. If you are eager to make a meaningful impact and explore remarkable career development opportunities, we invite you to join us in creating tangible value in the world.THE WORK:As the Director of Developer Relations within the RippleX Ecosystem Growth team, you will spearhead the team that shapes the onboarding, discovery, and development of financial applications on the XRP Ledger (XRPL). This pivotal role places you at the forefront of empowering businesses, institutions, and governments to leverage XRPL's robust capabilities for groundbreaking financial innovations. You will drive the adoption of institutional-grade use cases such as asset tokenization, decentralized finance (DeFi) solutions, and next-generation payment infrastructures.Your leadership will be crucial in expanding our developer ecosystem, capturing vital feedback to guide XRPL product enhancements, and ensuring responsible implementation of blockchain technologies across various financial applications. You will define the vision and strategy for the developer experience, engaging individual developers, startups, and institutions alike. Your success will directly influence XRPL's growth trajectory and market standing while ensuring the responsible application of blockchain technologies across numerous financial scenarios. Cultivating strong relationships between the developer community and internal teams will be essential as we strive to create dependable and scalable financial infrastructures that meet real-world institutional demands.WHAT YOU’LL DO:Design and implement the strategy for how developers create financial solutions, tokenization platforms, and payment applications on XRPL.Establish metrics for measuring developer success that align with overarching business objectives, including analytics for fintech developers and financial institutions.Develop scalable and systematic frameworks to expedite developer adoption through both one-to-many and one-on-one engagement strategies.Organize impactful developer events, collaborative learning sessions, workshops, and hackathons that showcase XRPL's capabilities in tokenization and financial innovation.

At Mentis AI, our founders hail from prestigious firms such as Lazard and Partners Group, and we operate from our offices in London and San Francisco. We specialize in harnessing real-world financial insights to enhance AI model training, effectively bridging the divide between human intelligence and artificial intelligence.About the Role: We invite you to leverage your institutional real estate investment expertise in a groundbreaking AI training initiative. This project will encompass areas such as acquisitions, underwriting, asset management, and fund-level analytics, capturing the methodologies employed by leading REPE professionals in evaluating opportunities, structuring transactions, and managing diverse assets across various property types.

Mintel seeks a Public Relations Specialist based in London to join its global marketing team, focusing on the EMEA region. This position plays a key part in Mintel’s marketing strategy by supporting earned and owned media efforts, with the goal of strengthening brand visibility and reputation. What you will do Build and maintain strong media relationships across EMEA. Write and develop content for press releases, media pitches, and thought leadership articles. Increase Mintel’s reach by managing social media channels. Work closely with teams in Marketing, Insights, Commercial, and the global PR group. Contribute to integrated campaigns that highlight Mintel’s expertise in predictive intelligence and CPG innovation. Collaboration and reporting This role reports to the PR Director for EMEA & AMER. Regular collaboration with colleagues from multiple business units and the broader PR division is expected.