About the job
Join intellecthq as a Health Operations Associate, where you will be pivotal in ensuring operational excellence in our health services. In this fully remote role, your core focus will be on optimizing clinic and care operations through efficient data management, process enhancements, and coordinating various projects.
This position is ideal for those passionate about operations and who thrive in environments that require collaboration with cross-functional teams while handling data and systems to facilitate seamless service delivery.
Operational Support & Excellence:
- Assist in daily backend operations to guarantee the efficient functioning of clinic and care services.
- Regularly maintain and update operational systems, including Electronic Medical Records (EMR) and internal tracking solutions.
- Ensure the accuracy, integrity, and timely updates of data across all platforms.
- Identify operational inefficiencies and contribute to process improvements for enhanced scalability.
Data Management & Reporting:
- Manage and analyze operational data using tools like spreadsheets to inform decision-making processes.
- Monitor key performance metrics (e.g., utilization, caseload, session volumes) and assist in regular reporting.
- Help build and maintain dashboards, trackers, and operational models.
- Support reconciliation tasks (e.g., payments, credits, claims) as necessary.
Project Management & Coordination:
- Assist in the planning and execution of operational projects and new initiatives.
- Coordinate effectively with internal stakeholders (e.g., clinicians, operations, partnerships) to ensure timely project delivery.
- Monitor project timelines, deliverables, and dependencies to guarantee successful rollouts.
