About the job
The Healthcare Account Executive at A Place for Mom serves as the main contact for hospitals and skilled nursing facilities in the Boston area. This role focuses on building strong relationships with healthcare professionals and supporting families as they move out of care facilities. The position is responsible for generating leads and helping families transition into senior living communities from a set portfolio of accounts.
What you will do
- Assist families and referral partners with urgent senior care transitions following discharge from hospitals or skilled nursing facilities.
- Consistently generate qualified patient referrals from assigned accounts to meet monthly goals for families choosing senior care options.
- Manage a portfolio of clients, including social workers, case managers, and discharge planners within hospitals and skilled nursing centers in your territory.
- Grow your book of accounts by increasing referral volume in the Boston area.
- Develop new relationships within each account through networking, cold outreach, and service presentations. Follow up on discharge outcomes to show the value of A Place for Mom.
- Guide families through care options and work with a Healthcare Senior Living Advisor to identify the best senior living solution.
- Collaborate with Healthcare Senior Living Advisors to achieve targets for families moving into communities or starting in-home care services.
- Use reports and internal tools, including the CRM, to manage your sales pipeline and monitor progress.
- Take the lead on new initiatives and process improvements in your territory, such as account scoring or CRM updates, and provide feedback to enhance available resources.
