Healthcare Operations Supervisor/Manager (PHRN/USRN)

WNS Global ServicesQuezon City

On-site Full-time

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Experience Level

Manager

Qualifications

To excel in this position, candidates should possess:A valid PHRN or USRN licenseProven experience in healthcare operations managementStrong leadership and team management skillsExcellent communication and interpersonal skillsAbility to analyze data and make informed decisions

About the job

WNS Global Services seeks a Healthcare Operations Supervisor/Manager to guide daily operations for healthcare support teams in Quezon City. This leadership position focuses on maintaining high service standards and compliance across all activities.

Main Responsibilities

Supervise and mentor a team of healthcare professionals
Oversee workflow and manage team schedules
Identify and implement process improvements to boost efficiency
Monitor performance metrics and address gaps
Promote a collaborative, high-performance team culture
Ensure adherence to industry standards and company policies

What Success Looks Like

Consistent delivery of quality healthcare support services
Effective coaching and development of team members
Ongoing improvements in operational processes
Strong compliance with healthcare regulations

About WNS Global Services

WNS Global Services is a leading provider of business process management services. With a strong focus on healthcare, we deliver innovative solutions that enhance operational performance for our clients. Our commitment to excellence and continuous improvement drives our success in the dynamic healthcare landscape.

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