About the job
Hunt St seeks a Healthcare Virtual Assistant to support an Australian healthcare practice. This remote role centers on administrative and patient support tasks, helping ensure daily operations run smoothly and patients receive attentive service.
About Hunt St
Hunt St connects Australian businesses with skilled remote professionals from the Philippines. As an independent contractor, you will work directly with a respected healthcare provider recognized for high standards in patient care, spanning physical health, recovery, and preventative treatment.
Compensation and Schedule
- Monthly pay: $2,000 to $2,400 AUD
- Work hours: Align with Australian business hours (roughly 9 AM – 5 PM, Monday to Friday)
- Contractor status allows some flexibility in managing your schedule
Main Responsibilities
- Manage inbound and outbound patient calls with professionalism and empathy
- Respond to patient inquiries via email, chat, and SMS
- Schedule, reschedule, and confirm patient appointments
- Maintain accurate patient records in clinic CRM or EMR systems
- Assist with patient follow-ups and coordination
- Handle administrative tasks such as data entry and document management
- Report urgent or complex patient issues to the appropriate staff
- Support billing inquiries and insurance verification when needed
- Uphold confidentiality and ensure all communications meet patient care standards
Who Thrives in This Role
This position suits someone with strong English communication skills, a proactive approach to problem-solving, and genuine care for patients. Those interested in building a long-term healthcare career and open to future leadership opportunities will find this role rewarding.
