Healthcare Virtual Assistant (Remote)

getwingappManila, Philippines

Remote Full-time $30/hr - $30/hr

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Experience Level

Experience

Qualifications

• Bachelor's degree in a medical or pharmaceutical field.• Minimum of 1 year of experience as a Medical Virtual Assistant.• Exceptional English communication skills, both written and verbal (C1 level or higher).• Strong understanding of medical terminology and practices.• Proficient in EHR/EMR systems and capable of resolving common technical issues.• Knowledge of healthcare privacy regulations.• Excellent interpersonal skills.• Strong organizational and time management abilities with meticulous attention to detail.• Tech-savvy and familiar with contemporary technologies, including desktop sharing, cloud services, and VoIP.• Willingness to work during graveyard shifts.

About the job

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Disclaimer: This job description outlines a general overview for the position of Healthcare Virtual Assistant. Specific tasks and tools will be communicated in detail during the final interview stage. Make sure to apply for the position that aligns with your qualifications and location. We prioritize applicants who demonstrate a capability to excel in this role!

Healthcare Virtual Assistant (Remote)

At Wing, we are on an exhilarating journey to reshape the future of work for businesses around the globe! Our goal is to become the go-to resource for companies seeking to assemble remarkable teams and streamline their operations.

We are eager to welcome a Healthcare Virtual Assistant to join our team immediately!

Key Responsibilities:

1. Document the intake of new patients and referrals.

2. Manage appointment scheduling, cancellations, and rescheduling for patients and healthcare providers.

3. Enter patient data, medical records (CPT, ICD-10, HCPCS), and billing information into EMR/EHR systems.

4. Assist with the processing of insurance claims, verify patient insurance details, and manage billing inquiries and documentation.

5. Respond to incoming patient questions, providing information and directing them to the appropriate healthcare professional.

6. Aid in analyzing healthcare data, generating reports, and maintaining records.

7. Ensure adherence to HIPAA regulations, privacy laws, and the protection of patient confidentiality.

8. Coordinate the transfer of medical records to various departments and healthcare professionals as instructed by the Managing Physician.

9. Perform ad hoc tasks as needed.

Qualifications:

• Bachelor's degree in a medical or pharmaceutical field.

• Minimum of 1 year of experience as a Medical Virtual Assistant.

• Exceptional English communication skills, both written and verbal (C1 level or higher).

• Strong understanding of medical terminology and practices.

• Proficient in EHR/EMR systems and capable of resolving common technical issues.

• Knowledge of healthcare privacy regulations.

• Excellent interpersonal skills.

• Strong organizational and time management abilities with meticulous attention to detail.

• Tech-savvy and familiar with contemporary technologies, including desktop sharing, cloud services, and VoIP.

• Willingness to work during graveyard shifts.

About getwingapp

Wing is on an exhilarating journey to reshape the future of work for businesses around the globe! Our goal is to become the go-to resource for companies seeking to assemble remarkable teams and streamline their operations.

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