Help Desk Support Specialist

Crowd StaffingDenver

On-site Contract

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Experience Level

Entry Level

Qualifications

Minimum Qualifications:Experience in ticket management and customer service. Familiarity with least privilege methodologies and security rights. Proficient in Active Directory, CA Service Desk, and Mainframe systems. Strong troubleshooting skills in networking and computer systems. Able to multitask and work effectively in a dynamic environment.

About the job

Join Our Team as a Help Desk Support Specialist!

The Identity and Access Management (IAM) unit plays a crucial role in ensuring secure access within our organization. We are currently seeking a dedicated Help Desk Support Specialist to provide exceptional ticket management support, customer service, and expertise in least privilege methodologies regarding security rights, permissions, and groups. The ideal candidate will have hands-on experience with Active Directory, CA Service Desk, and Mainframe systems.

This position demands a proactive individual who possesses fundamental troubleshooting skills in networking and computer systems. You will thrive in a fast-paced environment while delivering unparalleled customer service and managing multiple tasks efficiently.

About Crowd Staffing

Crowd Staffing is a leading provider of innovative workforce solutions, committed to connecting talented professionals with dynamic companies. We pride ourselves on fostering a collaborative and engaging work atmosphere that promotes growth and development.

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Join Our Team as a Help Desk Support Specialist!The Identity and Access Management (IAM) unit plays a crucial role in ensuring secure access within our organization. We are currently seeking a dedicated Help Desk Support Specialist to provide exceptional ticket management support, customer service, and expertise in least privilege methodologies regarding security rights, permissions, and groups. The ideal candidate will have hands-on experience with Active Directory, CA Service Desk, and Mainframe systems.This position demands a proactive individual who possesses fundamental troubleshooting skills in networking and computer systems. You will thrive in a fast-paced environment while delivering unparalleled customer service and managing multiple tasks efficiently.

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