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Experience Level
Entry Level
Qualifications
To be successful in this role, candidates should possess a strong understanding of computer systems, networking, and troubleshooting techniques. A degree in Information Technology or a related field is preferred, along with relevant certifications such as CompTIA A+ or similar. Excellent communication skills and the ability to work in a fast-paced environment are essential.
About the job
2K is hiring a Helpdesk Technician in Frisco, Texas. This position centers on supporting clients with a range of technical needs.
Main responsibilities
Troubleshoot hardware and software issues for end users
Assist with network connectivity problems
Help maintain smooth operation of IT systems
What to expect
This role involves direct interaction with clients, addressing technical concerns as they arise. The Helpdesk Technician works to resolve issues efficiently so that daily operations continue without interruption.
About 2K
2K is a leading company in the gaming industry, known for its innovative approach and commitment to excellence. We foster a creative and collaborative work environment where employees can thrive and contribute to exciting projects.
AXS connects fans with the artists and teams they love. Each year, we facilitate the sale of millions of tickets to thousands of incredible events—from concerts and festivals to sports and theater—at some of the most iconic venues around the globe. Since our inception in 2011, we have relentlessly advanced the industry, enhancing experiences for fans and mak…
AXS is dedicated to bridging the gap between fans and the artists and teams they adore. Each year, we facilitate the sale of millions of tickets to a wide array of spectacular events, ranging from concerts and festivals to sports and theater, hosted at some of the most renowned venues across the globe. Since our inception in 2011, we have consistently driven innovation within the industry, enhancing the experiences for fans by simplifying the process of discovering events, securing prime seating, and relishing unforgettable live entertainment. We remain at the forefront of industry evolution, committed to providing unparalleled service.Our passion lies in elevating the fan experience and delivering transformative solutions for our clients. We are always on the lookout for bright, motivated individuals who share our vision. If you possess enthusiasm, innovative ideas, and a collaborative spirit, we invite you to join our dynamic team of technology and entertainment professionals.The RoleThe Service Desk Manager is responsible for ensuring the seamless operation and productivity of the Service Desk team, which provides essential support to our internal customers. This role emphasizes effective team leadership, customer service excellence, incident and problem management, process optimization, and performance evaluation. The successful manager will develop and uphold support processes and documentation, oversee incident and request ticket management, and facilitate SLA reporting and asset management for all IT equipment.Key ResponsibilitiesTeam Leadership: Supervise and mentor the service desk personnel, ensuring they are well-trained, motivated, and equipped to address internal customer inquiries effectively. Manage resource allocation and workforce structure to guarantee the accurate assignment of tasks.Incident Management: Oversee the resolution of incidents and service requests to ensure timely and effective outcomes. This includes prioritizing and escalating issues as necessary while maintaining transparent communication with internal customers regarding ticket status and updates.Performance Monitoring: Analyze key performance indicators (KPIs) such as response and resolution times, and customer satisfaction scores to identify improvement opportunities. Generate reports on service desk performance and trends.Process Optimization: Continually refine or automate service desk workflows to boost efficiency, shorten resolution times, and enhance internal customer satisfaction. Ensure compliance with industry standards and best practices.
Join our dynamic team at Collabera as a Service Desk Analyst, where you'll play a crucial role in providing top-notch technical support and enhancing user experiences. You will be responsible for troubleshooting and resolving IT issues, maintaining documentation, and ensuring seamless communication between users and the IT department.
Full-time|$18/hr - $22/hr|On-site|Frisco, Texas, United States
Join Advancial Credit Union, honored as one of USA TODAY’s Top Workplaces and a proud recipient of the Best and Brightest Companies to Work For award for eight consecutive years. Established in 1937, we are among the oldest credit unions in the nation, dedicated to delivering exceptional value to our members through outstanding service, high-quality products, and innovative solutions.At Advancial, we embody a culture of passion and teamwork, where every day offers an opportunity to make a positive impact. Our environment fosters creativity and positivity, ensuring that work is not just a job but a fulfilling journey.Key ResponsibilitiesProvide exceptional service to members while maintaining high satisfaction ratings.Recruit new members and enhance relationships with existing ones through proactive sales and service initiatives.Identify and act on opportunities to improve members' financial health.Achieve set goals for product penetration and monthly sales metrics.Accurately and efficiently process member transactions in-branch and via phone.Resolve member inquiries by utilizing in-depth product and procedural knowledge.Follow all policies and utilize sound judgment to mitigate risks.Perform daily branch operations and address account or transaction discrepancies.Assist with branch operations, including Saturday shifts and opening/closing responsibilities.Promote a positive and collaborative culture across the organization, nurturing strong relationships among staff, departments, branches, and external partners.Hiring Process OverviewInitial phone screening to get acquainted.Virtual interview with the team via Zoom.Short assessments to reveal your strengths and work style.In-person interview at our Frisco branch.Upon signing your offer letter, we will initiate background and credit checks.
2K is hiring a Helpdesk Technician in Frisco, Texas. This position centers on supporting clients with a range of technical needs. Main responsibilities Troubleshoot hardware and software issues for end users Assist with network connectivity problems Help maintain smooth operation of IT systems What to expect This role involves direct interaction with clients, addressing technical concerns as they arise. The Helpdesk Technician works to resolve issues efficiently so that daily operations continue without interruption.
Join our team at Public Storage as a Maintenance Technician, where your skills will help keep our facilities in top condition. You will be responsible for performing routine maintenance tasks, ensuring the safety and functionality of our properties. If you have a knack for problem-solving and a passion for maintaining high standards, we want to hear from you!
Join the team at BrakesPlus as an Automotive Technician, where your expertise will contribute to our commitment to providing exceptional customer service. We are seeking dedicated individuals who are passionate about the automotive industry and eager to make a difference. As an Automotive Technician, you will diagnose, repair, and maintain vehicles while ensuring the highest standards of quality and safety.
Full-time|$15/hr - $20/hr|On-site|Frisco, Texas, United States
Join our dynamic team at Centria Autism as a Behavior Technician and make a significant impact in the lives of children with autism. This fulfilling role offers the chance to work one-on-one with children, implementing tailored behavior intervention plans guided by a Board Certified Behavior Analyst (BCBA).As a Behavior Technician, you will employ evidence-based strategies to teach essential communication, social, and daily living skills while minimizing disruptive behaviors. Your work will not only help children reach their full potential but also provide them with the tools they need to thrive.We seek dedicated individuals who possess a genuine passion for supporting children with autism. Ideal candidates are patient, compassionate, and thrive in a collaborative team environment. Comprehensive training will be provided, ensuring you are fully equipped to make a difference, regardless of prior experience. Please note that due to the nature of the role, physical stamina is necessary as you will be engaging with active children, requiring skills such as standing, walking, and lifting up to 50 pounds.At the end of each day, you will leave knowing that your efforts have positively impacted a child's life and their family's journey. Become part of a committed team that is transforming lives for the better. Apply today to embark on your rewarding career as a Behavior Technician with us!
Join Walmart as a General Facilities Maintenance Technician and play a vital role in supporting our stores! In this position, you will be responsible for diagnosing, repairing, and executing preventative maintenance on all commercial equipment, ensuring our facilities run smoothly. You will also develop and implement preventative maintenance schedules, complete assigned tasks in a timely manner, and provide training to Store Associates on the care and cleaning of equipment.Key Responsibilities:Perform essential repairs on facilities, equipment, or fixtures, including plumbing, electrical, carpentry, material handling, and food equipment.Conduct routine maintenance checks to ensure safety and functionality.Oversee work orders and maintenance schedules, ensuring all documentation is completed accurately, including expense vouchers and maintenance logs.
Role overview The Registered Behavior Technician (RBT) position at Centria Autism in Frisco, TX focuses on supporting children diagnosed with Autism Spectrum Disorder (ASD). Working closely with a Board Certified Behavior Analyst (BCBA), the RBT helps implement individualized behavior intervention plans designed to encourage positive growth and skill development. Main responsibilities Conduct one-on-one therapy sessions with children with ASD, following established intervention plans Document and track each client's progress through accurate data collection Contribute to a caring and supportive environment for clients and their families Training and support Centria Autism offers ongoing training and professional development for Registered Behavior Technicians. This support is designed to help RBTs strengthen their skills and advance within the field of behavioral health.
Walmart is seeking dedicated General Maintenance Technicians to join our team! As a vital contributor to our operations, you will be responsible for diagnosing issues, executing repairs, and performing preventative maintenance on various commercial equipment to ensure the smooth operation of our Walmart stores. Your role will involve developing preventative maintenance schedules, completing assigned tasks within specified timeframes, and providing training to Store Associates on the proper care and cleaning of equipment.Key Responsibilities:Conduct minor repairs on facilities, equipment, and fixtures, including plumbing, electrical work, carpentry, material handling equipment, and food equipment.Perform routine maintenance to maintain safety standards and ensure optimal functionality.Manage work orders and routine maintenance schedules, documenting all necessary written and electronic information such as expense vouchers, weekly summaries, and maintenance logs.
Join our dedicated team at US Physical Therapy! As a Physical Therapy Technician/Aide, you will play a crucial role in supporting our licensed physical therapists and enhancing the recovery experience for our patients. Your responsibilities will involve assisting with patient care, maintaining equipment, and ensuring a welcoming environment. If you have a passion for helping others and are looking to start your career in healthcare, we would love to hear from you!
Full-time|$15/hr - $20/hr|On-site|Frisco, Texas, United States
Join our passionate team at Centria Autism as a Registered Behavior Technician (RBT) and make a significant impact in the lives of children with autism. In this rewarding role, you will work closely with children, implementing personalized behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA).As an RBT, you'll utilize evidence-based techniques to foster communication, social skills, and daily living abilities, while also minimizing challenging behaviors. Your dedication and empathy will empower children to achieve their fullest potential.This position requires a strong team player who is patient, compassionate, and resilient. We provide comprehensive training to equip you for success, even if you're new to the field. Be prepared for an active job that involves standing, walking, sitting, and occasionally lifting children or objects up to 50 pounds. If you thrive on making a difference and enjoy physical activity, this might be the perfect fit for you!At the end of each day, you will leave knowing you've positively affected the lives of children and their families. Join us in our mission to change lives for the better. Apply now to embark on your journey as a Registered Behavior Technician with Centria Autism!
Join our team at Public Storage as a Senior PC Support Technician, where you will play a critical role in ensuring our IT infrastructure runs smoothly and efficiently. You will provide top-notch technical support to our employees, resolving hardware and software issues while assisting in the deployment of new technologies.
Cottonwood Residential is currently seeking a motivated and enthusiastic individual to join our team as an Entry-Level Maintenance Technician at the Stonebriar of Frisco Apartments located in Frisco, TX. If you are eager to kickstart your career in property maintenance, we encourage you to apply today!Compensation & Benefits for the Maintenance Technician Role:Attractive pay scale!Comprehensive health, vision, dental, life, and disability insurance – available within 1-30 days!Generous 401(k) and Health Savings Account (HSA) company match!Paid time off – eligible for 3 weeks (120 hours) in your first year!11 paid holidays throughout the year!
Join Kia of Frisco as an Automotive Technician Apprentice and embark on a rewarding career in the automotive industry. This apprenticeship is specifically designed for military veterans seeking to transition into a new field. You will receive hands-on training, mentorship, and the opportunity to develop your skills in a dynamic work environment, while working alongside experienced technicians.
Join our team as a Senior Desktop Support Technician in Frisco, TX. In this pivotal role, you will take charge of technical support and maintain the integrity of our corporate and field desktop environments.Your key responsibilities will include:Leading technical support efforts for our corporate headquarters and field offices, encompassing user onboarding/offboarding, daily maintenance, system design, installation, performance monitoring, fine-tuning, and data communication.Diagnosing and resolving systems and equipment failures efficiently.Conducting preliminary analyses of significant system issues and escalating them as per established procedures.Managing the IT Service Desk ticket queue and providing key support for incident resolution.Assisting corporate and field users with technical inquiries and offering light training.Collaborating with IT teams and various departments to ensure alignment with corporate IT strategies.Engaging with vendors to assess new technologies and making recommendations for enhancements.Handling installation and maintenance of system updates for operating systems, software, and hardware.Monitoring the performance of our desktop infrastructure and suggesting improvements for efficiency.
Join Walgreens as a Pharmacy Technician in our Specialty Fulfillment department in Frisco, TX! This is an exciting opportunity to support patients with specialized medications and health care needs. You will play a crucial role in ensuring accurate medication dispensing, managing inventory, and providing exceptional customer service.
Join our dynamic team as a Customer Service Representative! In this role, you will be the frontline support for our valued clients, ensuring their needs are met with professionalism and efficiency. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, we would love to hear from you!
Join BCTechPro as a Computer Field Technician, where you'll gain hands-on experience in the IT industry. In this entry-level role, you will assist with the installation, maintenance, and troubleshooting of computer systems and networks. This is a fantastic opportunity for individuals looking to kick-start their careers in technology!
